Blank PDF invoice after host migration

  • Resolved pryoo

    (@pryoo)


    10 months, 1 week ago

    Good morning,
    My site had a host migration a few days ago and my invoices are currently blank.

    I was able to read a few topics with the same problem but I have difficulty applying the possible solutions (I am a newbie to WP and I struggle a lot)

    This is how the invoice appears :

    Someone provided a clue by doing the manipulation:

    WooCommerce > PDF Invoices > Status tab, and click on the Reinstall fonts button

    Except that in my back office this option does not appear anywhere

    Can you help me ?

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Darren Peyou

    (@dpeyou)

    10 months, 1 week ago

    Hey @pryoo,

    That is the old plugin path. That person must be using an outdated version (oh no…) 🙂

    Path: WooCommerce > PDF Invoices > Advanced > Tools, then scroll down to click the ‘Reinstall fonts’ button.

    An Image of the 'Reinstall fonts' Button

    If there was some sort of site migration, then the font folder could have been left non-copied.

    Path:wp-content/uploads/wpo_wcpdf_xxxxxx/fonts.

    fvanhilten

    (@fvanhilten)

    10 months, 1 week ago

    Thank you Darren, I found it now. And it was the solution.

    zhuxiaojie903

    (@zhuxiaojie903)

    10 months ago

    I have the same issue and the solution works! Thank you guys!

Viewing 3 replies - 1 through 3 (of 3 total)
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