Background slide show stops on the desktop

Resolved rnproject
(@rnproject)

6 days, 11 hours ago

Elementor’s background-slide-show stops on desktop (it works on mobile). Rolling back the version from 3.33.x to 3.32.5 will make it works. It transitions correctly from the first image to the second, but then stops after that. The same applies to image-carousel.

I have prepared environments that reproduce the phenomenon.

https://test13.rn-proj.com/
Twenty Twenty-Four Theme ver1.4
Elementor ver3.33.3

https://test14.rn-proj.com/
Twenty Twenty-Four Theme ver1.4
Elementor ver3.32.5

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support Milos
(@miloss84)

5 days, 11 hours ago

Hi there,

Elementor Editor V3.32and V3.33 include several Accessibility Enhancements regarding respecting the visitor’s preferences about Reduced Motion. (See articles about V3.32 and V3.33)

When this setting is enabled in your Operating System’s > Accessibility Settings (often also known as Animation Effects), Elementor Entrance Animations, Motion Effects, and Transitions will not run, following the best practices for accessibility. Could you please try deactivating Reduced Motion and check again?

Hope this will help.

Kind regards,

Thread Starter rnproject
(@rnproject)

5 days, 7 hours ago

Hi,
Thank you for your explanation. I read both articles and now understand.

I was using Windows 11, and the cause was that the Animation effects setting under Settings > Accessibility > Visual effects was turned OFF.

Turning it ON fixed both the background-slide-show and image-carousel features in Elementor ver3.33.x, allowing them to work correctly.

Plugin Support Rica
(@ricav)

2 days, 14 hours ago

Hi there,

Thank you so much for sharing this information with us, we truly appreciate you taking the time to update us.

I’m glad to hear that enabling the Animation Effects setting in Windows 11 resolved both the background slideshow and image carousel issues in Elementor 3.33.x.

Since the issue has now been successfully resolved, we’ll go ahead and close this ticket. If anything else comes up, please feel free to reach out anytime. We’re always happy to help!

Warm regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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