Attribute not taken into consideration

  • Resolved Razvan Aldea

    (@raldea89)


    8 months, 1 week ago

    Hello,

    Seems that some attributes, Brand in my case, are not taken into consideration after a while. When I first generate the Feed, everything is good, but after a while, when I revisit the xml file, the Brand attribute is replaced with the website title. I have a caching plugin, LiteSpeed, but the URL is on the excluded list.

    Warmly,
    Razvan

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support mansary

    (@mansary)

    8 months, 1 week ago

    Dear @raldea89

    Thanks for reaching out!

    If you’ve successfully updated the feed with the correct brand name but are still seeing the old value, it’s likely due to caching. We recommend clearing your website cache, server cache, and then regenerating the feed. After that, please open the feed again to confirm if the correct brand name appears.

    You can find detailed documentation on how to exclude the feed directory from popular caching plugins here:
    👉 How to Solve Feed Configuration Not Updating Issue

    However, upon checking your feed, we noticed that different products are showing different brand names, as seen in this screenshot:
    🔗 View Screenshot

    We kindly request you to follow the suggestions above and ensure that no caching plugin or server-level cache is storing the old feed data.

    Best regards,

Viewing 1 replies (of 1 total)

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