Attribute mapping issue (German fields not supported?)

  • Resolved anita

    (@anitami)


    3 weeks, 5 days ago

    Hello Support Team,

    we are currently using the Brevo integration in Elementor Forms and noticed a problem with the attribute mapping.

    In our Brevo account, the standard contact attributes are named in German (VORNAME, NACHNAME).
    However, in the current version of the Elementor Brevo integration, only the English attributes (FIRSTNAME, LASTNAME) can be selected in the dropdown. The German system attributes cannot be selected anymore, so only the email address is transferred and first/last name remain empty.

    In an older version of the integration, this worked correctly, because we were able to manually enter the German attribute names (e.g. VORNAME, NACHNAME) in the field mapping, and the data was transferred properly.

    Could you please check why only English attribute keys are selectable now? Why manually entered localized attribute names are no longer mapped correctly?

    Best regards
    Anita

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Dieter J – Webtica Support

    (@dieterj)

    3 weeks, 5 days ago

    Hi there,

    Thank you for your message. We can workout a patch for this.
    Is it possible to contact us directly so we can test a patch as we only have access to EN brevo fields.
    You can do so via the contact form via our site.

    Thank you,
    Kind regards,
    Dieter

    Plugin Support Dieter J – Webtica Support

    (@dieterj)

    3 weeks, 5 days ago

    Hi there @anitami ,

    We just pushed an update 2.1.1 where you should after update be able to select the german default values NACHNAME, VORNAME.

    Let me know how it goes.

    Thread Starter anita

    (@anitami)

    3 weeks, 5 days ago

    Hi Dieter,

    thank you very much for the quick fix. After updating to version 2.1.1 everything works now and the German fields (VORNAME, NACHNAME) are mapped correctly.

    I could imagine that this issue might not only affect German field names, but also other localized attribute names in different languages. Unfortunately, I do not have test cases for those at the moment.

    Thanks again for the fast support and the update!

    Best regards
    Anita

    Plugin Support Dieter J – Webtica Support

    (@dieterj)

    3 weeks, 5 days ago

    Hi there,

    Great to hear! Will see if we can find a list of other default values in other langs.

    Kind regards,
    Dieter

Viewing 4 replies - 1 through 4 (of 4 total)

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