Astra Crashes on PHP update

  • Resolved suncountryiris

    (@suncountryiris)


    7 months, 1 week ago

    I attempted to update my PHP from version 7.4 to version 8.4. Upon opening my site in a test location the site crashes. Current status: WP version 6.8.2, Astra version 4.11.10, PHP version 8.4. The following error message is received:

    Fatal error: Uncaught Error: Call to undefined function create_function() in /home/vfoyltwe/public_html/test.suncountryiris.org/wp/wp-content/themes/astra/functions.php:218 Stack trace: #0 /home/vfoyltwe/public_html/test.suncountryiris.org/wp/wp-settings.php(695): include() #1 /home/vfoyltwe/public_html/test.suncountryiris.org/wp/wp-config.php(118): require_once(‘/home/vfoyltwe/…’) #2 /home/vfoyltwe/public_html/test.suncountryiris.org/wp/wp-load.php(50): require_once(‘/home/vfoyltwe/…’) #3 /home/vfoyltwe/public_html/test.suncountryiris.org/wp/wp-login.php(12): require(‘/home/vfoyltwe/…’) #4 {main} thrown in /home/vfoyltwe/public_html/test.suncountryiris.org/wp/wp-content/themes/astra/functions.php on line 218

    Any assistance on resolving this issue is appreciated.

    Darol

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Aradhy Singh

    (@bsfaradhy)

    7 months, 1 week ago

    Hi @suncountryiris,

    Unfortunately, I am unable to replicate the issue on my end. Maybe it will be better if you can reach out to us through our Support Portal, so we can have a closer look at your site configurations. Also, we respond faster there.

    Once you open a ticket, please mark this thread as Resolved.

    Kind regards,
    Aradhy 😊

    Thread Starter suncountryiris

    (@suncountryiris)

    7 months, 1 week ago

    Thank you for your response. After a little more research I realized the site is not crashing because of PHP update but apparently is crashing because I set up a staging environment in a subdomain. I was able to duplicate the problem in the subdomain without updating the PHP. I suspect the subdomain path or how I setup the subdomain may be the cause of the problem.

    Aradhy Singh

    (@bsfaradhy)

    7 months, 1 week ago

    Hi @suncountryiris,

    Thank you for the update and for sharing your findings! I am glad you were able to figure it out.

    Don’t hesitate to reach out if you need any further assistance in the future.

    Kind regards,
    Aradhy 😊

Viewing 3 replies - 1 through 3 (of 3 total)

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