almost triple price increase without warning

Searchanise was on our website for about 8 years. They had the best support, and in our opinion, the best searchengine. Unfortunately they have removed our pricing plan, blocking us from logging in to our searchanise admin page, even before the end-date of the plan.

This was all without warning. When questioned why we could not access the panel page they said they had removed the price plan, and wanted us to move to the new plan. And still refused to give us access to the plugin’s admin panel.
It would go from 39 euro’s per year to 33 dollars per month (so about 28 euro)! They wanted to give us a discount but that would still make it about 50 euro’s per year. And we wouldn’t know about the prices for next year. We have said goodbye and went with another populair plugin.