• Resolved yashtiwari

    (@yashtiwari)


    Hello Team,

    We are currently using Akismet with Gravity Forms on our website and have noticed that some legitimate form submissions are being flagged as spam.

    While reviewing the spam entries in Gravity Forms, we found that several submissions were automatically marked as spam by Akismet. Some of the email addresses used in those submissions include:

    These appear to be test submissions, but we would like to understand why they are being flagged as spam and whether this behavior is expected from Akismet.

    Additionally, we would appreciate your guidance on the following:

    1. What criteria does Akismet use to determine whether a form submission should be marked as spam?
    2. Is there any configuration or recommended setup for Akismet when used with Gravity Forms to reduce false positives?

    For your reference, we have already reviewed some of the flagged entries and marked them as Not Spam within Gravity Forms.

    We would appreciate your help in understanding this behavior so we can ensure legitimate submissions are not incorrectly filtered.

    Thank you for your assistance.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Derek Springer

    (@derekspringer)

    Howdy,

    Thanks for the detailed info!

    Why those submissions were flagged

    The emails you mentioned ([email protected] and [email protected]) are almost certainly being correctly flagged. yopmail.com is a well-known disposable email provider, and [email protected] is a common placeholder address. Both patterns are overwhelmingly associated with spam across millions of sites. If these were your own test submissions, that explains it. Akismet evaluates each submission on its own merits and can’t distinguish your test data from a spammer’s fake data.

    How Akismet evaluates submissions

    Akismet’s classification runs server-side (not in the plugin), and it’s constantly learning from data across millions of sites. It looks at multiple signals holistically: email reputation, IP history, content, and patterns from known spam networks.

    For future testing, you can use Akismet’s built-in test trigger instead of disposable emails: submit a form entry with the name, email, or message body set to akismet-guaranteed-spam (e.g., [email protected]). This will reliably get flagged so you can confirm Akismet is working without affecting your real data.

    Gravity Forms + Akismet configuration

    A few things to be aware of:

    1. The Akismet add-on for Gravity Forms is now required for the integration to work. Akismet is configured per-form within Gravity Forms, so make sure it’s enabled and properly mapped on each form you want protected. More details in Gravity Forms’ Akismet docs: https://docs.gravityforms.com/category/add-ons-gravity-forms/akismet-add-on/
    2. Reporting false positives is key. You’ve already done the right thing by marking legitimate submissions as “Not Spam” in Gravity Forms. That feedback goes directly back to Akismet and improves accuracy for your site and globally. You may need to keep doing this over a few days as Akismet continuously learns from the feedback.
    3. Keep the Akismet plugin up to date. The spam-checking logic lives on our servers, but staying current gets you the latest integration improvements.

    For more on how Akismet works with contact forms: https://akismet.com/support/getting-started/using-akismet-with-your-contact-forms/

    In short: The flagged submissions look correctly identified based on the email addresses used. If you’re seeing real customer submissions incorrectly flagged, let us know and we’ll investigate.

Viewing 1 replies (of 1 total)

You must be logged in to reply to this topic.