Adding code snippet to UNKNOWN {} config file?

Hello there,

Could you please provide the link where we can see how it was “ruined”? Based on the description, it’s not clear what exactly is wrong.

When it ‘passed me on’ to a “Human Support Agent”, the link was not hot.

The link leads to the account area, so apparently you were logged out.

Given the securepdfs directory, you are using a paid version of the plugin, and you have access to the email support. You can fill in the form on this page (you need to be logged in into your account): https://wp-pdf.com/account/support/

Also, it looks like you are using nginx, so please check out this doc: https://wp-pdf.com/docs/serving-protected-files-under-nginx/