Activation Issue

  • Tad

    (@tatifox)


    7 years, 6 months ago

    Just downloaded the free plugin, after activating it doesn’t show up anywhere in the menu, there isn’t any settings page related to the plugin, I’m using latest wordpress version.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Elise Alley

    (@ecalley)

    7 years, 6 months ago

    Hi Tad,

    What version of WooCommerce are you running on your site? Please make sure you’re running the latest version, version 3.4.4.

    Can you try testing for a plugin conflict? To do so you’d deactivate all of your plugins except for iThemes Sales Accelerator and WooCommerce then see if it works properly. If it does, reactivate your other plugins one at a time, testing each time to see which plugin is creating the conflict.

    Let us know how it goes.

    Thanks,

    Elise

    Sahar

    (@saharusa)

    7 years, 4 months ago

    Same here.
    No Menu, nothing.
    Tested with Network activation or single site activation.
    No errors in PHP log upon activation attempts.

    Apache 2.4
    PHP 7.2.10
    MariaDB 10.2.18

    WordPress Multisite 4.9.8
    WooCommerce 3.4.5

    GravityForms 2.3.4.3
    iThemes Sales Accelerator 1.2.8
    iThemes Security Pro 5.5.1
    User Role Editor 4.46
    Yoast SEO Premium 8.3
    WP-Rocket 3.1.4

    Flatsome Theme 3.6.2

    Plugin Support Elise Alley

    (@ecalley)

    7 years, 4 months ago

    Hi Sahar,

    Did you try testing for a plugin conflict as mentioned in my previous post? If not, please try doing so now and let us know how it goes.

    Thanks,

    Elise

Viewing 3 replies - 1 through 3 (of 3 total)

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