ACF addon and Elite License

  • Resolved jester48

    (@jester48)


    4 months, 1 week ago

    I have a site that I have inherited and do not have contact with the original developer.

    The site has an Elite license but i am unable to activate or install the ACF addon

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Njones35

    (@njones35)

    4 months, 1 week ago

    Hi @jester48

    I’m afraid that WordPress forum rules mean we are only allowed to support the free Lite plugin here.

    Since your query is about a Pr feature, can you please open a support ticket here: https://formidableforms.com/new-topic/

    Just ask the chatbot to talk to a human and you’ll get escalated to our team.

    Best,
    Nathanael.

    Thread Starter jester48

    (@jester48)

    4 months ago

    I asked the chat bot several times for a CSR, customer service rep or a human. It always redirected to the same link as you have provided. It wouldn’t let me complete the form as I could not log in and without logging in I could not get support for a purchased product and I was directed here, that’s why I posted here.

    Plugin Support Njones35

    (@njones35)

    4 months ago

    Hi @jester48

    If you open a “Presale” ticket via that form, our team can help you find your account and get logged in so that you can receive the level of support you deserve.

    Best,
    Nathanael.

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.

Tags