Account Issue

  • Resolved rfree190

    (@rfree190)


    4 years, 5 months ago

    I have a few different accounts on MailPoet for a few different sites I run. When I log into one of my accounts, a new account, it switches me over to one of my other accounts. It is giving me the other accounts key and shows all the other accounts info. How do I fix this and activate my new account?

Viewing 3 replies - 1 through 3 (of 3 total)
  • dionnekathleen

    (@dionnekathleen)

    4 years, 5 months ago

    I have a similar issue and will follow this post to see if Mailpoet provides a solution.

    Elvira K.

    (@treibalen)

    4 years, 5 months ago

    Hi there @rfree190,

    Thanks for reaching out!

    It seems like it could be a browser cache issue or your credentials for an old account are saved in the browser or via an extension.

    Can you please try logging into your account via an Incognito window and typing your credentials manually?

    Let me know how that goes!

    Plugin Author Bruna a11n

    (@bruberries)

    4 years, 5 months ago

    Hi @rfree190,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 3 replies - 1 through 3 (of 3 total)

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