access date issue

this is a log file

[2021/02/25 11:23:56] – SUCCESS: WooCommerce Simple Membership integration – Order processed… checking if member account needs to be created or updated.
[2021/02/25 11:23:56] – SUCCESS: WooCommerce Simple Membership integration – Order status: pending
[2021/02/25 11:23:56] – SUCCESS: WooCommerce Simple Membership integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Membership update won’t be handled at this stage.
[2021/02/25 11:23:56] – SUCCESS: The membership account creation or update for this transaciton will be handled when you set the order status to completed.
[2021/02/25 11:24:00] – SUCCESS: WooCommerce Simple Membership integration – Order processed… checking if member account needs to be created or updated.
[2021/02/25 11:24:00] – SUCCESS: WooCommerce Simple Membership integration – Order status: processing
[2021/02/25 11:24:00] – SUCCESS: First name:******, Last Name: ******, Email: ************
[2021/02/25 11:24:00] – SUCCESS: Membership Level ID (2) is present in this product. Processing membership account related tasks…
[2021/02/25 11:24:00] – SUCCESS: There is an existing WP User entry for email address (************************). WP User ID (4399). Importing this existing WP user record into Simple Membership.
[2021/02/25 11:24:00] – SUCCESS: There is a Simple Membership entry for this user. Applying new level to Simple Membership ID: 147
[2021/02/25 11:24:00] – SUCCESS: swpm_handle_subsc_signup_stand_alone(). Custom value: , Unique reference: 10998
[2021/02/25 11:24:00] – SUCCESS: Modifying the existing membership profile… Member ID: 147
[2021/02/25 11:24:00] – SUCCESS: Setting access starts date value to: 2022-02-20
[2021/02/25 11:24:00] – SUCCESS: Updating the current membership level (2) of this member to the newly paid level (2)
[2021/02/25 11:24:00] – SUCCESS: swpm_membership_level_changed action triggered. Member ID: 147, Old Level: 2, New Level: 2
[2021/02/25 11:24:00] – SUCCESS: The to (Level ID: 2) and from (Level ID: 2) values are the same. Nothing to do here.
[2021/02/25 11:24:00] – SUCCESS: Member upgrade/update completion email successfully sent to: ******************
[2021/02/26 10:25:27] – SUCCESS: SWPM Email Notification and broadcast cronjob triggered. Checking details…

hi , i set two level
free level (id :9) ( recommanded for woocommerce plugin) no expiry
and the principal level (id:2) 12 month

hi , ok ;for asubscriber who has expired (after 1 years), when he re-subscribes by paying the paid level, the access date is not immediate but a year is automatically added so consequently a year also for the date of expiration. I used to manually correct this but this time on a specific subscriber I could not update this access date.

no the issue is happening for all suscriber that are expired and reregistred again in the site like the log file u can see acess date is not the same of current date .
and my last msg is to explain that when trying to fixe that , with just one suscriber (i don’t khhow the reason) can’t be fixed can’t change the access date manually it don’t update for the other i can do that but it’s not correct because i ignore the reason why the plugin add a year for access date
thanks

ok thanks you

thank you