A Bad Experience..

  • jacdaniel

    (@jacdaniel)


    3 years, 11 months ago

    I installed HT Mega just so I could apply a news ticker to my site. I discovered it is a very heavy plugin and it completely slowed down my admin dashboard to the point where admin pages wouldn’t even load, them being so bogged down.
    I swiftly deactivated and deleted the plugin, and my admin dashboard went back up to full speed.
    Shame that the developers haven’t noticed this issue before releasing it.
    If I could have given it 0 stars I would.

    • This topic was modified 3 years, 11 months ago by jacdaniel.
    • This topic was modified 3 years, 11 months ago by jacdaniel.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Aslam Hasib

    (@aslamhasib)

    3 years, 11 months ago

    Hello @jacdaniel

    We are really sorry for the inconvenience. I know how much hard it is to face such kinds of issues. We are really sorry for this issue.

    We have fixed the issue, would you please check it again by activating the plugin. I would like to let you know that the issue was due to the template library. Now, it is working fine. If you find any more issues, feel free to let us know. Today is our weekly off; that is why it took so long to solve the problem.

    Thank you.

    omahoung

    (@omahoung)

    3 years, 6 months ago

    I have the same problem. On SiteGround, my CPU usage breaks the limit just by clicking on some links of the admin pages (front-end is normal). When I deactivate the plugin, all is back to normal.

    I don’t know exactly when this began, but I guess it is in one of the last updates, maybe 1.9.0.

    This is a big issue, I can’t keep the plugin, I will have to change for another one.

    Plugin Contributor Aslam Hasib

    (@aslamhasib)

    3 years, 6 months ago

    Hello @omahoung
    Would you please check now and let me know if you are getting the issue now?

    omahoung

    (@omahoung)

    3 years, 6 months ago

    It is fixed, no more high CPU usage, thanks for the fast fix!

    • This reply was modified 3 years, 6 months ago by omahoung.
    Plugin Contributor HT Plugins

    (@htplugins)

    3 years, 6 months ago

    Hello @omahoung

    It is our great pleasure that we were able to help you.

    If you need any further assistance, don’t hesitate to reach out.

    We’d love to assist you with that.

    Best wishes,
    Support Team

    • This reply was modified 3 years, 6 months ago by HT Plugins.
Viewing 5 replies - 1 through 5 (of 5 total)

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