I’ve tested the Plugin with different Page Templates and this problem never came up. First please try to deactivate all other Plugins to check if it depends on a combination of Plugins. If so, please try to find out, which one causes the problem, by activating the other Plugins one by one. If you can figure it out, I’ll try to fix it.
If the problemm still appears with all other Plugins deactivated then please let me know which Theme you are using and I’ll try to find the reason.
Peter
Hi Peter,
thank you for your relply an the testing efforts. In the meanwhile, I found a solution for my issue. I’ve changed the 404 plugin to one which is obviously working with my theme. It’s a bit strange, because the described non working sidebar thing is occurring with your “404page” plugin as well as with the Custom 404 Error Page, two popular 404 custom page plugins. For testing purposes I’ve deactivated all other plugins, but without effect. After all (and more as a last desperate measure) I tried the relatively unknown and non-rated HTD 404 plugin (by JoshuaPack) – and look – everything worked fine as I wanted. So maybe this plugin in a certain way is not conflicting with my theme (Graphy by Takao Utsumi).
Thus, for me the issue is resolved, but maybe you’ll find an incompatibility/conflict explanation why the sidebar not is displaying with your and the other plugin, but with the third one without problems.
Kind regards,
Mongie
Hi Mongie,
good to hear you found a working solution. Two remarks for the sake of completeness:
1) I’ve checked the HTD 404 Plugin to see why this works for you. WordPress offers a lot of so called “hooks” for developers to hook into the WordPress core functionality to change the behaviour. The 404page Plugin uses the hook that is designed to handle the 404 error page template. This is the “right” way to do it. The HTD 404 Plugin uses a completely different way, which is not really a good solution because it produces unnecessary HTTP requests and it does not use the “WordPress way”. Using the designated hook guarantees that the solution will work in future versions of WordPress.
2) I installed the Graphy Theme on my test website and it worked out of the box. The 404 error page I’ve created shows the sidebar without any problems. Must be a problem on your site.
Peter
