• Resolved Cognisant_2000

    (@cognisant_2000)


    Hi Folks

    The link above is just one of 3 sites we updated today and each one comes up with Critical Error.

    However, except 1 site where there was a genuine issue, the others including this one show no sign of problems (we have checked every page).

    WP 6.9.1 version with upgrade of Elementor to Version 3.35.2

    We have stopped updating other customer sites until there is a resolution for this.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Cognisant_2000

    (@cognisant_2000)

    BTW, they all come up with the same error, just with their own domain URLs

    Error Details

    ============= An error of type E_ERROR was caused in line 34 of the file /home/sites/2b/9/9785507e3b/ageconcernfym.com/public_html/wp-content/plugins/elementor/modules/promotions/widgets/ally-dashboard-widget.php. Error message: Uncaught Error: Call to undefined method Elementor\Modules\Promotions\Module::get_ally_external_scanner_url() in /home/sites/2b/9/9785507e3b/ageconcernfym.com/public_html/wp-content/plugins/elementor/modules/promotions/widgets/ally-dashboard-widget.php:34 Stack trace: #0 /home/sites/2b/9/9785507e3b/ageconcernfym.com/public_html/wp-admin/includes/template.php(1453): Elementor\Modules\Promotions\Widgets\Ally_Dashboard_Widget::ally_widget_render(”, Array) #1 /home/sites/2b/9/9785507e3b/ageconcernfym.com/public_html/wp-admin/includes/dashboard.php(277): do_meta_boxes(Object(WP_Screen), ‘column3’, ”) #2 /home/sites/2b/9/9785507e3b/ageconcernfym.com/public_html/wp-admin/index.php(204): wp_dashboard() #3 {main} thrown

    Sjcartier Ltd

    (@sjcartierltduk)

    Getting the same issues, did you downgrade back to 3.35.1?

    Same for me – error caused by /elementor/modules/promotions/widgets/ally-dashboard-widget.php
    Received an email from WordPress, there isn’t an error on the site at the moment but I don’t believe we use that feature.

    Plugin Support jobtorres

    (@jobtorres)

    Hi everyone!

    Thanks for reporting this. The fatal error that occurred in the WordPress dashboard after updating Elementor has been fixed in the latest release.

    Elementor 3.35.3 includes a fix for a fatal error affecting a dashboard widget in the WordPress Admin.

    You can update to Elementor 3.35.3 and also review the full details in the official changelog here:
    https://wordpress.org/plugins/elementor/#developers

    Thread Starter Cognisant_2000

    (@cognisant_2000)

    I can confirm the upgrade works and errors have disappeared. The Promo Panel is also not freezing.

    Thanks for your quick reply and fix.

Viewing 5 replies - 1 through 5 (of 5 total)

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