3.3.1 version breaks Elementor

  • Resolved eggeno

    (@eggeno)


    3 years, 1 month ago

    Hello!
    Latest Ultimate kit version breaks elementor builder.
    If I disable plugin elementor comes back to work.
    Please, fix this bug

    Thanks in advance
    Regards

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter eggeno

    (@eggeno)

    3 years, 1 month ago

    For now, I have resolved with deactiving unused widget.

    Plugin Contributor Maudud Hossain

    (@maudud)

    3 years, 1 month ago

    Hello,
    Thanks for contact with us, but sorry for the late reply.

    Today the update has been given, please take the update.

    Hope error will vanish.

    Have a great day!!

    Thanks & Regards,
    Maudud Hossain
    Software Engineer | Bdthemes Ltd.

    chris74s

    (@chris74s)

    3 years ago

    Hello, I have the same problem as eggeno, I updated the version to 3.3.2, but my Elementor still freezes.

    Plugin Contributor Maudud Hossain

    (@maudud)

    3 years ago

    Hello @chris74s,
    Thanks for contact with us, but sorry for the late reply.

    Can you please share a screenshot/recorded video?

    Best Regards,
    Maudud Hossain
    Software Engineer
    [email protected]

    chris74s

    (@chris74s)

    3 years ago

    I would like to explain what I make :

    1. deactivate Ultimate Post Kit and elementor is good.
    2. Try old version (3.3.0 – 3.2.1 – 3.1.0) all versions make the same error (like the print screen).
    3. I would not deactivate the plugin, because I need it on approximately 50 pages, and the plugin is very nice (when it is working 😉 )

    Here is a print screen

    In parallel, I continue my investigation, I will try a very old version to see if it is working… or not !!

    chris74s

    (@chris74s)

    3 years ago

    Hello, I have made several tests, here is my conclusion :

    1. I take all version and I test one by one. Elementor worked until the version 1.7.0 (includes) at the 1.9.1 Elementor freezes.
    2. I am trying to install the version 1.7.0 and launch the upgrade at 3.3.2, but the Elementor does not work.

    Here is my configuration :

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: MySQL Community Server (GPL) v5.7.32
    PHP Version: 8.1.14
    PHP Memory Limit: 512M
    PHP Max Input Vars: 3000
    PHP Max Post Size: 300M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 6.1.1
    Site URL: https://la-suisse-nature-et-beaute.ch
    Home URL: https://la-suisse-nature-et-beaute.ch
    WP Multisite: No
    Max Upload Size: 300 Mo
    Memory limit: 640M
    Max Memory limit: 640M
    Permalink Structure: /%postname%/
    Language: fr-FR
    Timezone: Europe/Zurich
    Admin Email: [email protected]
    Debug Mode: Inactive

    == Theme ==
    Name: ColorMag
    Version: 2.1.8
    Author: ThemeGrill
    Child Theme: No

    Plugin Contributor Maudud Hossain

    (@maudud)

    3 years ago

    Hello @chris74s,
    We are very sorry to know about your experience.

    Anyway, you can try by adding the following code to your wp-config.php file just before the /* That’s all, stop editing! Happy blogging. */ line.

    define(‘WP_MEMORY_LIMIT’, ‘812M’);
    set_time_limit(90);

    I hope the above 2 lines can solve your loading screen problem.

    Don’t forget to check your Element Pack Dashboard System Requirement block so you understand what you should need to do.

    If this reply does not help you so please write us here https://bdthemes.com/support/

    Best Regards,
    Maudud Hossain
    Software Engineer
    [email protected]

    chris74s

    (@chris74s)

    3 years ago

    Hello Maudud,

    Thank you very much, for your help I have changed the Memory limit from 640 to 812, and now it is working fine.

    Have a nice week.

    Plugin Contributor Maudud Hossain

    (@maudud)

    3 years ago

    Hello @chris74s,

    Great!! Have a nice day!

    Regards,

    Maudud Hossain

Viewing 9 replies - 1 through 9 (of 9 total)

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