Terms & Conditions
Who we are
wonkystuff.co.uk is a site operated by wonkystuff ltd. Full details can be found here: Legal Notice
Privacy Policy & Cookies
Cookies are used for functional/navigational purposes. We do not install tracking cookies, however payment services (currently Stripe and PayPal) may do so.
Data supplied by customers during the order process is used solely for the purposes of order fulfilment and customer management.
If you have signed up for our newsletter, information about unsubscribing can be found in the footer of each newsletter email.
Please contact us directly to query, change, or remove any data that we hold for you.
Secure payment
Payment for online orders is handled by Stripe or PayPal.
Return Policy
This policy describes the returns policy for goods purchased through the online store (wonkystuff.co.uk) operated by wonkystuff ltd.
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For items to be eligible for a return, your item must be:
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unused;
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in the same condition that you received it;
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in the original packaging.
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PCBs or kits are not refundable if they have been used and/or a build started.
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Digital download items are not refundable
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Under the Consumer Contracts Regulations, if you change your mind about a purchase that you have made within 14 working days after the date of delivery, you are entitled to a full refund of the original purchase price for the items you wish to return. You will not be entitled to a refund of the cost you incur in returning the item to us.
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In the extremely rare case that a module does not work on arrival, we will work with you to resolve the issue, either by sending a replacement or by refunding - we ask for all modules to be returned in the case of a fault as part of our process of continuous improvement. In the case that a fault is found, then your return postage will be refunded on request.
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In the first instance, please email us: [email protected]
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Before returning a physical product, please contact us ([email protected]) to inform us of the return. We will then manage the return with you.
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Once your return has been received and inspected we will contact you regarding the inspection outcome. If the return is deemed valid, then your original method of payment will be credited within 3 working days.
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In the case that discount vouchers were applied at purchase, refunds will be issued at the discounted price.
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Individual items (for example stock clearance) may not be eligible for refunds. This will be noted as part of the item's description on the website.
