Latest News for: customer support

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Intel ditches human customer support for 'one of the first of its kind in the ...

TechRadar 25 Feb 2026
Ask Intel is an AI-powered assistant replacing phone-based support and centralizing warranty, troubleshooting, and case management online ... .
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TELE-NET Highlights Growing Demand for Human-First Customer Support in an AI-Driven Era

ACCESSWIRE 25 Feb 2026
As customer expectations continue to evolve, TELE-NET believes the future of customer support will be defined not by "AI versus humans," but by how effectively businesses combine both.
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McCormick Recognized With 2026 Software Advice Best Customer Support Awards

ACCESSWIRE 24 Feb 2026
These Best Customer Support awards highlight software solutions that receive strong positive feedback from verified users regarding responsiveness, product knowledge and overall support experience ... 2026 Software Advice Best Customer Support for Solar.
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Banks ramp up customer support as 'dementia money' increases

Korea Times 21 Feb 2026
Commercial banks are ramping up support to safeguard assets belonging to customers diagnosed with dementia, with the disease being found more frequently as the country's population ages rapidly, according to industry officials, Friday.
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Sellvia Transforms Customer Support, Cutting Response Times by 90% in 2026

ACCESSWIRE 19 Feb 2026
"We've listened to our entrepreneurs and made customer support a top priority," said a Sellvia spokesperson.
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Oh no, Intel is moving customer support to AI

PC World 19 Feb 2026
Ask Intel is built on Microsoft Copilot Studio, and is “a new generative AI–powered virtual assistant for customer and partner support—one of the first of its kind in the semiconductor industry,” Tony said in the post, as reported by CRN.
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Customer Support vs. Customer Service: Key Differences (Shopify Inc)

Public Technologies 18 Feb 2026
) Every brand strives to have satisfied customers, but successful entrepreneurs know it takes more than a great ... It also takes great customer service and support.
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HDI Service & Support World Announces Keynote Lineup to Inspire Service Management, Customer Support and ...

The Galveston Daily News 17 Feb 2026
SAN FRANCISCO--(BUSINESS WIRE)--Feb 17, 2026-- ....
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easyMarkets Recognised by TradingView for Customer Support Excellence as It Marks 25-Year Milestone

Finance Magnates 17 Feb 2026
easyMarkets has been awarded Customer Support Excellence by TradingView, as the global CFD broker marks 25 Years at Your Service.The recognition from TradingView, highlights easyMarkets’ long-standing ...
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Fresha Sets New Industry Standard: AI Agent Nova Now Resolves Over 80% of All Customer Support Tickets with a 4.6/5 Customer Satisfaction Rating

PR Newswire 17 Feb 2026
Handling thousands of customer support enquiries every day, Nova consistently delivers fast, accurate and contextual responses, achieving an exceptional customer satisfaction score of 4.6 out of 5.
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Airbnb says a third of its customer support is now handled by AI in the ...

Crunch 14 Feb 2026
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If Gladly Isn’t Enough: Better Customer Support Options (Text SA)

Public Technologies 13 Feb 2026
... customer expectations are higher than ever ... However, not every customer service platform is built to keep up, especially as businesses grow and support volumes increase.
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Airbnb AI Customer Support Revolution: How 30% Automation Transforms Travel Experience

Bitcoin World 13 Feb 2026
In a significant shift for the travel industry, Airbnb revealed this week that its custom-built artificial intelligence system now manages approximately one-third of all customer support interactions across the United States and Canada.
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Imerys Ceramics Egypt opens new expanded laboratory — boosting customer support across EMEA (Imerys SA)

Public Technologies 12 Feb 2026
) Business news February 11, 2026 Ceramics Imerys Ceramics Egypt opens new expanded laboratory - boosting customer support across EMEA ...
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accesso ShoWare® Recognized by Capterra for Best Customer Support (Accesso technology group plc)

Public Technologies 11 Feb 2026
That's why we're proud to share that accesso® ShoWarehas been recognized by Capterra with a Best Customer Support award, based on verified customer reviews.

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