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The state of aging and disability services in America
The latest National Core Indicators — Aging and Disabilities (NCI-AD™) surveys on quality of life and the state of the workforce were released recently. Watch this insightful webinar now to dig into key findings from the survey that can help shape your program's priorities, based on direct conversations with over 21,000 people in 20 states.

Vocational rehabilitation at a crossroads
Changes in Washington create new challenges for VR programs. Janet LaBreck, former commissioner of the Rehabilitation Services Administration; Jimmy Wilson, former Chief Operating Officer of the Georgia Vocational Rehabilitation Agency; and Mary Otiato, former Chief of Staff at the Massachusetts Commission for the Blind, as they share five strategies to help you respond with a focused, actionable roadmap.

Uniting a community to address social determinants of health
Read how St. Johns Care Connect used WellSky Community Services to coordinate a wide range of care across its community. The results were astounding, including a 57% reduction in Emergency Department (ED) utilization by individuals experiencing homelessness and an 80% reduction in behavioral health scheduling wait times for at-risk youth.

Hidden opportunities in incident management
The requirements in the Access Rule for electronic incident management and a grievance system have raised many questions. This webcast will help you see the new provisions not only as a requirement but also as an as an opportunity: to reduce costs, improve provider management, and elevate quality of life for beneficiaries.

The NASDDDS Industry Survey on the Access Rule
The National Association of State Directors of Developmental Disabilities Services (NASDDDS) surveyed of directors and staff at state waiver programs, to get their views on "The Ensuring Access to Medicaid Services" final rule from the Centers for Medicare & Medicaid Services (CMS). Join leaders from NASDDDS as they review the results of the survey and the implications for state programs.

The intersection of homelessness and human trafficking
Join us for a webinar with the Salvation Army as they share how they help survivors of human trafficking in partnership with other organizations. Shelter and housing are key in helping survivors of human trafficking prepare for a new life of independence and self-sufficiency. This webinar reviews the unique aspects of human trafficking, and the steps organizations can take to better address the problem.

Addressing Health Disparities for People with IDD
This webinar explains how to use critical incident data to protect Medicaid waiver beneficiaries. Join Craig Escudé and Lorene Reagan from IntellectAbility, and Angela Peterson from WellSky as they review claims data associated with high-risk conditions for people with IDD, such as polypharmacy and inappropriate use of the emergency room.

The power of lived experience in the workforce
As communities address problems like homelessness, substance use, and mental health issues, the people best equipped to help are often those who have overcome those challenges themselves. Register for the next WellSky webinar to hear how [@Eastern Carolina Housing Organization] has achieved amazing results by recruiting people with lived experience.

REFRAMING HOMELESSNESS: Promising strategies to connect people to care
This webinar looks at innovative approaches to connect unsheltered people with the resources they need to rebuild their lives. Join Major Ethan Frizzell, Area Commander at The Salvation Army in South Florida, as he shares insights on how to build stronger community networks, foster greater collaboration, and implement effective support systems.

The state of aging and disability services in America
The latest National Core Indicators — Aging and Disabilities (NCI-AD™) report was released in April 2024. The survey involved over 15,000 older adults and people with physical disabilities receiving long-term services and supports (LTSS) across 18 states. Watch this WellSky webinar to dig deeper into the data and discover insights that can improve the services you provide.

DATA TALES: The power of storytelling in human services
As communities tackle difficult social issues like homelessness, disability rights, and elder care, they often face misperceptions that hinder their work. This webcast presented by Libby Einterz, Statistician and Outcomes Manager at The Salvation Army, demonstrates some of the ways you can share compelling stories — based on real data — that can inspire the public to find solutions.

State director's guide to planning for the Access Rule
Review all the technology considerations, procurement options, and implementation issues of the Access Rule in this comprehensive guide. You will see how to meet all the requirements of the rule with one procurement, address implications of other recent rules affecting your program, and review options that can save you from a lengthy RFP process.

The 2024 Older Americans Act final rule
The Administration for Community Living recently released the final rule to update the regulations covering Older Americans Act (OAA) programs. All organizations that use OAA funds must comply with these new requirements by October 1, 2025. Join Abby Cox, Senior Director of Aging Policy at ADvancing States, as she reviews the key provisions and implications of the new rule.

Responding to the RSA “meaningful engagement” directive
The Rehabilitation Services Administration (RSA) recently issued a 21-page directive advising state vocational rehabilitation (VR) agencies to make changes that will promote “meaningful and sustained engagement with individuals at every stage of the VR process.” Hear Janet LaBreck, former Commissioner of the RSA, explain the reasoning for the directive and the steps your agency can take in response.

WEBINAR: Reimagining the aging & disability workforce
The United States faces a significant shortage of skilled workers who can provide compassionate care for older adults and people living with disabilities. Join WellSky for this webinar that will provide you with an actionable approach to hire and develop talented people who can serve your aging and disability clients.

Best practices when implementing state IT projects
Many state agencies find it difficult to implement new technology on time, within budget, and to the benefit of state beneficiaries. A well-run implementation of new software can make your workforce more productive and support better outcomes for the people you serve. This webinar will examine best practices that can help you.

CARE TRANSITIONS: Building successful partnerships between CBOs & payers
Patients leaving the hospital are at higher risk of readmission when they lack vital supports. Now health plans and hospitals are contracting with community organizations to provide non-medical care after discharge. See how Allegheny County Area Agency on Aging (PA) has built a successful care transitions Program that reduces readmissions and generates revenue for the agency.

Improving dementia care with BOLD grants
The BOLD Infrastructure for Alzheimer’s Act greatly expanded funding for the care of Alzheimer’s and related dementias. This webcast discusses effective methods to improve the ways people with dementia are assessed and connected to the services they need.

Bringing health equity to LGBTQ+ seniors
The Pennsylvania Department of Aging is leading the way in making the commonwealth a welcoming place for LGBTQ+ people to grow older by enhancing access to supportive and affirming services for older LGBTQ+ adults. Learn how your program can apply the lessons learned from this initiative.

The future of SDOH: Understanding the impact of community care hubs
As the movement to address social drivers of health (SDOH) gains momentum, state Medicaid agencies, managed care organizations, and health systems all need to deliver social care more effectively. Learn how Community Care Hubs centralize referrals and support more intelligent delivery of services.

Using NCI-AD to assess the outcomes of your services
Learn how to use the NCI-AD to assess your state program and identify opportunities to improve the services you provide to older adults and individuals with physical disabilities.

Workforce development: Meet the growing demand for aging and disability services
The workforce shortage has reached crisis levels for state agencies that provide aging and disability services. This tip sheet can help your agency respond more effectively with approaches compiled by the National Association of State Directors of Developmental Disabilities (NASDDDS), Guidehouse, and WellSky.

Supporting Caregivers: Promising practices for Medicaid and Medicare programs
When state agencies and health plans support the needs of caregivers, they allow individuals to live independently at home, improve health outcomes, and reduce healthcare costs. Leaders from Elevance Health and WellSky spell out five promising practices to serve Medicaid and Medicare members more effectively.

Innovations to address senior nutrition — presented by Miss Oklahoma, Megan Gold
As many seniors face food insecurity, our nation needs innovative solutions to address the problem. This high-powered panel offers concrete steps to enhance funding, assessment, and service delivery to meet the food insecurity issues in your community.

WEBCAST: Enhancing outreach to the LGBTQ+ community
The increased focus on health equity makes it essential to develop an inclusive plan that meets the service needs of LGBTQ+ members in your community. This webcast will help you understand the needs of LGBTQ+ clients and become more comfortable with gathering required information.

Raising your VR agency’s fiscal agility
In today's results-driven landscape, vocational rehabilitation (VR) agencies must deliver better outcomes with limited resources. This requires fiscal agility – the ability to predict and respond quickly to change. WellSky invites you to discover the building blocks of fiscal agility in this webinar presented by Synergy Consulting Partners and intended for agency executive leadership, CFOs, and program directors.

3 Keys To Organizational Agility for vocational rehabilitation programs
To succeed in these challenging times, VR programs must gain organizational agility -- the ability to adapt to changes in the environment through collaboration and execution around strategic goals. Join this panel of former federal and state leaders as they share three essentials of organizational agility.

Five steps to improve your VR program with analytics
Download this guide to help your VR agency use analytics to drive improvements in your fiscal position, demonstrate positive employment outcomes, and tell the story of your program’s value.

Combating the Opioid Crisis: How healthcare providers and communities can come together to achieve greater outcomes
Join Dr. Neeraj Gandotra, Chief Medical Officer at SAMHSA (Substance Abuse and Mental Health Services Administration) and a stellar panel of opioid care experts for this unique look at how to address opioid epidemic.

Critical Incident Management -- Part 1: Essentials
States operating Medicaid waiver programs are required to safeguard consumers against critical incidents such as abuse, neglect, exploitation, and unexplained death. This webinar explores what constitutes a critical incident, and the steps your agency should take to protect citizens from harm and your state from liability.

Safety first: Using effective resource management to bring caregivers back to work
Join scheduling and resource management experts John Marchisin, Luke Henderson, and John Mollica of AArete in this timely, free webinar as they explain how to build a transparent resource management plan that can help organizations go back to work in the safest way possible.
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