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Explore this resource library to see how AI is transforming home-based care. Learn how WellSky SkySense AI™ streamlines documentation, eases administrative burdens, and gives clinicians more face-to-face time with patients. Access thought leadership content, information about WellSky SkySense AI solutions, and practical guidance to support your organization’s exploration of AI.

Join attorney Angelo Spinola for a webinar on how to stay ahead of the ever-evolving legal risks facing home-based care providers. Spinola will break down the latest litigation trends, state-specific differences, and more. Spinola will also review how a well-designed arbitration program can serve as one of the most effective tools in reducing exposure, controlling costs, and more.

Discover the inspiring story of Colin Baker, whose life was saved by a cord blood transplant after other options failed. Explore the power of cord blood, the vital role of nurses, and how innovation and education are expanding hope for patients with myelodysplastic syndrome and beyond. Read more inside.

Learn how WellSky helped an ACO cut readmissions by 15% and save $8M through technology, clinical expertise, and high-performing networks.

Motivational interviewing is a proven, more collaborative coaching method that centers on patient values and helps keep participation active. Download our tip sheet to learn how this approach can improve therapy adherence, foster lasting health benefits, and empower your DME team.

Ensuring that qualified individuals are positioned appropriately allows your team to reduce inefficiencies and focus more resources on initiatives that drive sustained growth. Join Emily Isbell, CEO of 24/7 Solutions, as she shares proven lessons and expert strategies for guiding agencies toward strategic growth.

Are you currently spending too much time navigating complex compliance requirements? Watch our on-demand webinar on the WellSky Quality & Compliance solution and discover how our intelligent, web-based platform can help you streamline operations, stay audit-ready, and reduce risk — all while improving your organization’s quality outcomes.

Central Medical Supply Group, a provider of DME/HME equipment and services to hospice agencies and their patients and families, needed an EPR management software to help them streamline the ordering process, automate billing and administrative tasks, and provide mobile ordering options to their customers. They turned to Bonafide, powered by WellSky.

Byers Pharmacy, a trusted provider of prescriptions, consultations, and delivery services, needed a flexible ERP solution to support their mission of delivering exceptional patient care. In Bonafide, powered by WellSky, they found the perfect software.

Join us for a webinar where we discuss the groundbreaking cord blood transplant process that saved a U.K.-based patient’s life. You'll hear from the patient — Colin Baker, a survivor of myelodysplastic syndrome — as well as from a clinical nurse specializing in stem cell transplantation — Janette (Jan) Sampson — who was part of Colin's medical team at the Leeds Teaching Hospitals NHS Trust in England.

Watch this on-demand webinar to learn more about the FY 2026 SNF proposed rule and its potential effects on reimbursement.

Oceans, a long-time user of WellSky Revenue Cycle Management, made the decision to modernize their clinical operations as well, moving from paper-based charting to the WellSky electronic health record (EHR) platform, WellSky Specialty Care for Behavioral Health.

You’re invited to a fireside chat that will explore how technology is rising to meet changing regulatory, payer, and accreditation requirements and the demand for proof of delivery innovation. Join experts from WellSky, Polsinelli, and VirtueScript as they address the risks and ramifications of mis-shipments and share how modern software solutions can drive best practices for packing, proof of delivery, and more.

Many information and referral programs have found a new funding source: licensing the provider data they work so hard to curate. This webcast shows you how to create searchable, branded, online directories used by hospitals, government agencies, schools, and other entities, to refer their constituents to vital social care services.

Join hospice regulatory expert, Katherine Morrison, RN, MSN, CHPN, for a timely webinar covering the most critical components of the FY 2026 proposed rule—and what your organization needs to know to stay ahead of regulatory shifts and evolving CMS priorities.

Discover how a Texas-based agency, Doctor’s Choice Home Care & Hospice, leveraged the WellSky Resource Manager solution to achieve a 34% increase in home health visits and a 16% decrease in mileage per visit.

Join us for an insightful webinar to explore how CareTend Nursing can transform your workflow with its integrated, intelligent, and accessible features. Whether you're part of the clinical team, a manager overseeing staff, or involved in pharmacy operations, this comprehensive tool has something to offer.

The implementation of the revised surveyor guidance for long-term care facilities has been moved from March 24, 2025, to April 28, 2025. Watch this on-demand webinar, hosted by Sherry Thomas, BS, RN, QCP, IPCO, and learn how these changes will affect your facility.

Read the latest white paper from WellSky hospice regulatory experts, Katherine Morrison, RN, MSN, CHPN, Director of Advisory Services and Kelly Phillips, Director of Solutions Management, for an in-depth overview of the HOPE assessment, including guidelines, data collection timepoints, how HOPE compares to the Hospice Item Set (HIS), and guidance on how providers can prepare.

Hear from a leading physician group managing risk-based populations and how they're successfully delivering value-based care across Florida. Insights include how high-performing network management builds stronger partnerships with hospitals and post-acute facilities, an integrated clinical strategy for elevating value and satisfaction for both patients and physicians, and more.

In this webinar, you'll learn how skilled nursing facility industry leaders Lisa Leveque, VP of Strategic Alignment and Care Transformation at Bandera Healthcare, and Lisa Trautman, VP of Post-Acute Solutions at Genesis Healthcare, are navigating challenges in the post-acute space using WellSky CarePort solutions. Sara Radkiewicz, VP of Solutions Management at WellSky, introduces the WellSky CarePort Referral Intake.

In 2024, generative AI, predictive analytics, and regulatory shifts continued to transform the healthcare industry, driving innovation and collaboration in a more connected ecosystem. Download the infographic to learn how WellSky introduced new innovations and continued to grow their vast and comprehensive network in 2024, and is leading the charge with cutting-edge solutions to empower client success.

The National Association of State Directors of Developmental Disabilities Services (NASDDDS) surveyed of directors and staff at state waiver programs, to get their views on "The Ensuring Access to Medicaid Services" final rule from the Centers for Medicare & Medicaid Services (CMS). Join leaders from NASDDDS as they review the results of the survey and the implications for state programs.

Join us for a webinar with the Salvation Army as they share how they help survivors of human trafficking in partnership with other organizations. Shelter and housing are key in helping survivors of human trafficking prepare for a new life of independence and self-sufficiency. This webinar reviews the unique aspects of human trafficking, and the steps organizations can take to better address the problem.

This webinar explains how to use critical incident data to protect Medicaid waiver beneficiaries. Join Craig Escudé and Lorene Reagan from IntellectAbility, and Angela Peterson from WellSky as they review claims data associated with high-risk conditions for people with IDD, such as polypharmacy and inappropriate use of the emergency room.

Increased staffing shortages, operational inefficiencies, and ever-changing compliance regulations may be costing your facility more than you think. Discover how outsourcing your revenue cycle to a reputable partner allows you to leverage expertise without sacrificing control or visibility to lessen the impacts of staffing changes, improve operational efficiency, and ensure timely claim management.

Increased staffing shortages, operational inefficiencies, and ever-changing compliance regulations may be costing your agency more than you think. Discover how outsourcing your revenue cycle to a reputable partner allows you to leverage expertise without sacrificing control or visibility to lessen the impacts of staffing changes, improve operational efficiency, and more.

The expanded Home Health Value-Based Purchasing (HHVBP) model is a program that ties Medicare reimbursement for home health services directly to the quality of care provided by agencies. Join WellSky home health compliance experts Cindy Campbell and Yancey McManus for an insightful conversation with leading home health agency, The LTM group.

The PAC industry has undergone significant shifts, bringing both opportunities and hurdles for providers. Rising demand for PAC services, shifts in staffing, and rising costs highlights the need for efficiency, intelligence, and value-based care excellence. Download to learn how WellSky® CarePort solutions can transform your approach in today's healthcare landscape.

On June 26, CMS released the home health proposed rule for calendar year 2025. In a new tip sheet, home health regulatory expert and advocate, Cindy Campbell, MHA-Healthcare Informatics, BSN, RN, COQS, CCS-HH provides answers to the most frequently asked questions about the proposed rule.

With the release of QSO-24-13-NH on June 18 by the Centers for Medicare & Medicaid Services (CMS), providers were given new regulatory requirements around the Long-term Care Facility Assessment regulation. In this on-demand webinar, long-term care industry expert Scott Heichel discusses how providers can ensure that their facility assessment is up to date and being used to properly guide the operations of the facility.

As fiscal year 2025 approaches, there is a lot to prepare for in the year ahead. In a new tip sheet, hospice regulatory expert, Katherine Morrison, RN, MSN, CHPN, provides answers to the most frequently asked questions about the FY25 hospice proposed rule.

The latest National Core Indicators — Aging and Disabilities (NCI-AD™) report was released in April 2024. The survey involved over 15,000 older adults and people with physical disabilities receiving long-term services and supports (LTSS) across 18 states. Watch this WellSky webinar to dig deeper into the data and discover insights that can improve the services you provide.

Review all the technology considerations, procurement options, and implementation issues of the Access Rule in this comprehensive guide. You will see how to meet all the requirements of the rule with one procurement, address implications of other recent rules affecting your program, and review options that can save you from a lengthy RFP process.

Medical necessity documentation is a critical aspect of home healthcare, as it justifies the need for the services provided to patients. Join home health expert and owner of JID Consulting and Coding, LLC — Jill Dyer, BSN, RN, HCS-D, HCS-O — for an educational webinar on common gaps and solutions for medical necessity in home health.

Explore the forefront of cord blood advancement with the Cleveland Cord Blood Center (CCBC) and the National Cord Blood Network. This insightful webinar, featuring key industry leaders Marcie Finney and Dr. Wouter Van’t Hof, will provide an in-depth look at the innovative solutions currently helping enhance cord blood use in medical treatments.

Join one of the most well-known home health & hospice consultants — Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS — for an educational webinar on what clinical notes should look like according to the Centers for Medicare & Medicaid (CMS).

In late March, CMS released the Inpatient Rehabilitation Facility Prospective Payment System proposed rule for fiscal year 2025, with the opportunity for providers to submit comments by May 28, 2024. Learn how these changes may affect your facility.

Join WellSky home health experts, Cindy Campbell, MHA-Healthcare Informatics, BSN, RN, COQS, CCS-HH and Valarie Johnson, PTMS, COQS, HCS-O, HCS-D, COS-C, CCS-HH, for a short and informative webinar where they will deep dive into the CCS-HH certification process and how home health clinicians can improve their outcome-driven delivery.

Learn how the WellSky EHR built for long-term care helped Care Centers spend more time with residents.

The Rehabilitation Services Administration (RSA) recently issued a 21-page directive advising state vocational rehabilitation (VR) agencies to make changes that will promote “meaningful and sustained engagement with individuals at every stage of the VR process.” Hear Janet LaBreck, former Commissioner of the RSA, explain the reasoning for the directive and the steps your agency can take in response.

Join Eric Gordon with Element5, and Sue Dallicardillo, with The LTM Group, for a webinar about workflow automation technology. In this webinar, Sue shares her experience using Element5 workflows within WellSky Home Health. Learn how Element5 can help your agency increase staff capacity to allow providers to spend less time on administrative work and more time caring for patients, while also accelerating cashflow.

Join renowned home health and hospice expert and former CMS MAC and medical review nurse, Annette Lee, RN, MS, HCS-D, COS-C, Founder of Provider Insights, Inc., for an educational, back-to-the-basics webinar on Medicare reimbursement and conditions of payment for hospice.

Supporting clients, caregivers, and loved ones in a time of suffering is a challenge. As an agency you need to be able to equip yourself and your employees with tips and tools on how to navigate those trying times. Download this latest tip sheet from Dr. Carla Cheatham, MA, MDiv, PhD, TRT can help you do that.

Hear Sandra Mitchell, RN, Senior Director of Case Management and Utilization Management at Coalition of Asian-American IPA (CAIPA) and Tommy Gotreaux, Senior Clinical Solutions Architect, at CarePort, powered by WellSky, speak on how CAIPA enables their physician practices to facilitate early intervention for gaps in care for patients discharged home.

With hospices facing increased scrutiny from CMS and various Medicare contractors, it's crucial to ensure your records are robust and protected from unforeseen payment challenges. Join us for a webinar led by post-acute healthcare expert Sharon Harder, President of C3 Advisors, LLC, as she explores strategies to safeguard your hospice agency's documentation and ensure compliance in 2024.

From identifying trends and patterns to making more informed decisions, this virtual workshop will show you how to utilize data to enhance patients' blood health, expand blood utilization strategies into comprehensive patient blood management programs, minimize transfusion risks, improve patient outcomes, and ensure resource efficiency.

Understand the benefits and best practices of e-prescribing for behavioral health providers, and the importance technology plays.

Many state agencies find it difficult to implement new technology on time, within budget, and to the benefit of state beneficiaries. A well-run implementation of new software can make your workforce more productive and support better outcomes for the people you serve. This webinar will examine best practices that can help you.

Join one of the most influential experts in post-acute healthcare — Sharon Harder, President of C3 Advisors, LLC — for a free webinar that will shed light on regulatory inconsistencies, pinpoint the most common reasons for denials, and offer practical guidance on aligning documentation in the electronic health record to withstand external scrutiny.

Join home health industry regulatory expert and advocate, Cindy Campbell, MHA-Healthcare Informatics, BSN, RN, COQS, CHHCM, for an important webinar that will provide in-depth coverage of the final rule and how it will affect your home health agency’s future. As 2023 comes to a close, there is a lot to learn in preparation for a successful year ahead.

We spoke to Becky Reel, former co-owner and executive director of For Papa’s Sake, now currently the founder and CEO of Reel Home Care Consulting, to hear more about the successful growth of For Papa’s Sake Home Care and the role that the agency’s software, WellSky Personal Care, played in its success, and ultimately, in the mergers and acquisitions (M&A) process.

The personal care industry is ever-changing, and staying up to date on requirements and regulations is more important than ever. Download the latest FAQ document from Angelo Spinola, attorney with Polisnelli, as he shares answers to some of the most common questions private duty agencies have about compliance.

In 2022, Utilization Review Accreditation Commission (URAC) standards changed significantly. With more than 500 pharmacies accredited by URAC for Specialty Pharmacy, the stakes are high for all parties involved when standards shift. Explore this tip sheet to understand what these changes may mean for your organization.

One of the biggest challenges facing personal care agencies today is caregiver engagement and retention. This latest tip sheet summarizes five key takeaways on how caregiver training can improve your agency’s recruitment and retention strategies.

Watch this on-demand webinar to learn about the most important parts of the FY 2024 IRF final rule, and how your IRF can prepare for an audit.

Join Tapcheck’s Senior Director of Channel Sales, Sean Dougherty, and a panel of agency owners and operators as they discuss how the implementation of a financial wellness program has had a positive impact on their business.

In a recent webinar, Beth Noyce, provided guidance on how to identify free resources that are available to home health providers, examining how information provided in those resources can identify high-risk practices within your agency, and how to create QAPI plans that will help correct risky practices and prevent future risky behavior. In this new tip sheet, Beth Noyce provides answers FAQ from the webinar.

At the end of March, CMS released the proposed payment rule for hospice providers for FY 2024. It includes a proposed update to hospice payments by 2.8%, which would increase hospice payments by $720 million. In addition, there are important proposed updates to the HQRP, the hospice certification process, the HOPE tool, and more. In this tip sheet, WellSky hospice regulatory expert Katherine Morrison answers FAQs about the hospice proposed rule.

Join one of the most well-known home health and hospice consultants — Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS — for an educational webinar on HCI indicators and learn tips to help your hospice agency improve its score.

Keeping your home health agency compliant and free from scrutiny is critical to the success of your organization and your patients. Fortunately, CMS provides free and customizable tools to help guide a compliant QAPI program. Join Beth Noyce for an important webinar on minimizing your home health agency’s risk, including tips for how to take advantage of these CMS tools to build out your QAPI program.

Stanley Nachimson, Principal of Nachimson Advisors, breaks down the FY 2024 LTCH PPS proposed rule. Read the tip sheet to learn about the changes included in this proposed rule and how providers should prepare.

The BOLD Infrastructure for Alzheimer’s Act greatly expanded funding for the care of Alzheimer’s and related dementias. This webcast discusses effective methods to improve the ways people with dementia are assessed and connected to the services they need.

Hospice surveys have always struck fear into the hearts of administrators and clinical leaders. And now, the CMS has updated the State Operations Manual that guides surveys. Fortunately, savvy hospices can use that information to develop their own QAPI plans and better prepare for state surveys. In a new tip sheet, home health and hospice consultant, Beth Noyce, answers the most frequently asked questions about hospice surveys in 2023.

For nearly two years now, the United States has been in the midst of a PHE which, among other things, introduced a new set of “flexibilities” for providers. Though the current PHE is set to expire on May 11, 2023, there has been an abundance of regulatory activity that will continue to affect home health and hospice providers well into the future. In this compliance alert written by regulatory expert Sharon Harder, we’ll address issues of importance to those leadership teams.

A complete quality management suite designed for assurance.

Learn about the blood bank with the most experience integrating with Epic

Define Patient Blood Management and communicate the need to have cross-functional strategies in place.

Learn how to use the NCI-AD to assess your state program and identify opportunities to improve the services you provide to older adults and individuals with physical disabilities.

Download this free tip sheet to learn how to help ensure compliance with rehab physician provided care.

Join one of the most well-known home health & hospice consultants — Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS — for an important webinar on Hospice Star Ratings and what they mean, as well as how hospice providers can improve their ratings over time.

Join Cindy Campbell, MHA-Healthcare Informatics, BSN, RN, Director of Operational Consulting at WellSky; and Michael Slupecki, CEO of Griswold Home Care, as they discuss how home health and personal care agencies can partner together to help keep clients out of the hospital and ultimately increase patient outcomes and satisfaction.

When state agencies and health plans support the needs of caregivers, they allow individuals to live independently at home, improve health outcomes, and reduce healthcare costs. Leaders from Elevance Health and WellSky spell out five promising practices to serve Medicaid and Medicare members more effectively.

Learn what factors go into merger and acquisition (M&A) valuation, how to use data to measure key performance indicators and drive increased value, and how to use data to measure key performance indicators and drive increased value, and how to maximize and capture the value you need for a successful M&A deal.

As many seniors face food insecurity, our nation needs innovative solutions to address the problem. This high-powered panel offers concrete steps to enhance funding, assessment, and service delivery to meet the food insecurity issues in your community.

In today's results-driven landscape, vocational rehabilitation (VR) agencies must deliver better outcomes with limited resources. This requires fiscal agility – the ability to predict and respond quickly to change. WellSky invites you to discover the building blocks of fiscal agility in this webinar presented by Synergy Consulting Partners and intended for agency executive leadership, CFOs, and program directors.

In this tip sheet, home health operations expert Cindy Campbell distills the most important information you need to know to prepare for Home Health Value-Based Purchasing and outlines the six most important areas of focus to build excellence within your agency now.

Enforcement of new hospital price transparency regulations is ramping up. In this webinar, partners from Foley Hoag will break down various components of the regulation, helping inpatient rehabilitation, long-term acute care hospitals, and inpatient behavioral health providers understand what they must do to ensure compliance.

Long-term acute care, inpatient rehabilitation, and inpatient behavioral health providers are learning to stay in compliance with new CMS and ONC Health IT information blocking and ADT regulations. Ensure your organization complies with new regulations during this timely webinar with interoperability experts at Kno2.

When you’re undergoing a period of transition and growth, you want to ensure that you have a partner who can support your goals, no matter how ambitious. In this success story, you will learn more about Columbus Hospital LTACH, including how they’ve partnered with WellSky to meet goals that not only lead to growth, but lead to more streamlined care.

CareForum Digital is the 2020 WellSky Client Conference, and it’s the ultimate event for acute, post-acute, and community care professionals. This year, we’re bringing CareForum directly to you in a completely digital format. As our expanded client conference, CareForum Digital will deliver three days of live and on-demand educational content on September 14, 15, and 16 — followed by two more months of online digital events.

April 28, 2020 — WellSky and Qlik partner to deliver complimentary COVID-19 heat map technology to help home-based care providers better protect staff, allocate PPE.

Do you know how to gauge your business?