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APAC: +65 6233 8213

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Global Smart Hands

Local expertise. Global delivery.

Global Reach

Trusted engineers in 173 countries.

Rapid Deployment

On-site expertise when and where you need it.

Reliable Support

Maintain and support technology worldwide.

Global Reach – Trusted engineers in 173 countries.

Rapid Deployment – On-site expertise when and where you need it.

Bring your own carrier

Talk to our Experts

On-site Support Without the Overhead

Supporting technology across multiple offices, stores, data centers, and remote locations can quickly become complex, particularly when you do not have technical resources on site.

 

Aura Global Smart Hands gives you on-demand access to more than 5,000 vetted engineers, consultants, and specialists worldwide. They act as an extension of your team, providing the local expertise needed to complete installations, resolve issues, and keep projects moving.

 

Aura coordinates every engagement through one accountable team, giving you consistent service, clear communication, and reliable delivery across every location.

The Support You Need, Where You Need It

Deploy Faster

Access local engineers to complete installations, upgrades, migrations, and technology rollouts without building your own field team.

Reduce Downtime

Resolve hardware faults and on-site technical issues quickly, helping critical locations stay operational.

Simplify Global Delivery

Replace multiple local providers with one partner, one service model, and consistent standards across every country.

Scale on Demand

Add technical resources when and where they are needed, without the cost and commitment of permanent local teams.

Practical, On-Site Expertise For Every Location

Installations & Deployments

Install, configure, test, and commission workplace, communications, network, and data center technology.

Break-Fix & Troubleshooting

Diagnose and resolve hardware, connectivity, and on-site technical issues to minimize disruption.

Moves, Adds & Changes

Support office moves, equipment changes, user additions, upgrades, and day-to-day site requirements.

Site Surveys & Readiness

Assess sites, infrastructure, cabling, connectivity, and installation requirements before deployment begins.

Data Center Services

Support equipment installations, relocations, upgrades, decommissioning, and remote-hands activities.

Wireless & AV Services

Provide surveys, installations, testing, and support for wireless networks, meeting rooms, and audiovisual technology.

Voice & Communications Technology

Install and support handsets, gateways, paging systems, DECT, and other business communications equipment.

Asset Disposal & Data Destruction

Remove and dispose of equipment securely, with services designed to support data protection and regulatory requirements.

Aura Smart Hands is Global Consistency with Local Expertise

Global Coverage

Access trusted field resources across 173 countries.

5,000+ Vetted Specialists

Match each requirement with the right local skills and technical expertise.

Multi-Vendor Expertise

Support communications, workplace, network, data center, and infrastructure technologies through one service.

One Accountable Partner

Manage global requirements through one relationship instead of coordinating different providers in every country.

Get trusted engineers on the ground, anywhere

From urgent fixes to global rollouts, Aura gives you the on-site expertise you need, wherever you need it.