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APAC: +65 6233 8213

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Focused Microsoft CX Expertise

Unify your global voice and customer experience inside Microsoft with the expertise, automation and AI that make communications simple, secure and reliable.

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Trusted by enterprises in 80+ countries

Microsoft Solutions Partner.
Operator Connect.
GCC & GCCH Certified.

30 years connecting
businesses globally

Focused
Microsoft CX
Expertise

Unify your global voice and customer experience inside Microsoft with the expertise, automation and AI that makes communications simple, secure and reliable.

Talk to an expert
Get inspired with our success stories

Trusted by enterprises in 80+ countries

Microsoft
Solutions Partner

We’re the only voice and CX Microsoft partner able to deliver globally, including full migration support and AI-powered insights.

30 years connecting
businesses globally

We have the experience, technical skills, and capabilities to provide global support across every major region.

Operator Connect,
GCC & GCCH Automated Deployment

We're Operator Connect certified across 38 countries, and Microsoft GCC and GCC High ready for secure environments.

Solutions built for global, Microsoft‑driven organizations

Aura helps global enterprises simplify, modernize and unify their communications by bringing voice, collaboration and customer experience together inside Microsoft.

We combine deep technical expertise with a high‑touch, human partnership – delivering a modern communications foundation that’s intelligent, scalable and built for confidence.

Why Aura?

A smarter path to communications
and CX transformation

Microsoft Teams Phone & Global Calling

Enterprise-grade calling inside Microsoft Teams, delivered in 80+ countries with full migration support, intelligent automation, and ongoing optimization.

Microsoft Customer Experience (CX)

Modernize customer interactions with Teams-aligned contact center solutions, AI insights, omni-channel routing, and integrated workflows.

Aura Connect Automation Platform

Automate provisioning, routing, number management, and analytics with a single, intuitive platform designed for Microsoft-first enterprises.

Integration & Migration Services

Connect existing platforms such as contact center, legacy systems, and analog, to gradually transition to a Microsoft environment, without disruption.

What we deliver

Global communications

Unify carriers, regions, and platforms into one streamlined global environment, giving your teams consistency, clarity, and control across every location.

Microsoft-native integration

Bring voice, collaboration, and customer experience together inside Microsoft - strengthening security, compliance, adoption, and readiness for AI.

Expert partnership

Work with a partner who brings exceptional depth across telephony, Microsoft, cloud, and global operations. We guide your teams through every step with clarity, care, and a mission‑critical mindset.

Intelligent automation & AI

Reduce manual work, improve visibility, and enhance reliability with intelligent automation and AI‑powered insights, inside Aura Connect.

Aura is built for enterprises that:

Operate globally or across multiple regions

Are transitioning from PBX, cloud voice, or hybrid setups

Are pursuing CX modernization or AI-enabled operations

Are adopting or expanding Microsoft 365

Need a simpler, more reliable communications environment

Require enterprise-grade consistency across countries

If this sounds like you, we are the partner that brings clarity – and confidence – to every stage of your journey.​

Get in touch

Why Microsoft first?

Your people are already in Teams. Your communications and customer experience should be too.

As a certified Operator Connect and Microsoft Solutions Partner, Aura integrates voice and CX into your Microsoft Teams environment, enabling you to evolve at your own pace and realize the benefits of Microsoft, without disruption.

Built-in security and compliance

Enterprise-grade security and compliance within Microsoft Azure.

Phones, CX and legacy

Unify your solutions under one roof, with Aura and Aura Connect.

AI & automation ready

AI-powered insights and automation ready to deploy.

AI that makes communications smarter - not more complex

We bring practical, outcome-driven AI to voice and customer experience to improve performance and outcomes.

Real-time quality analytics

Automated insights & performance summaries

Intelligent routing

Predictive optimization across your communications footprint

Why Aura?

Exceptional expertise

Deep telephony, Microsoft, CX and global operational knowledge - applied to your unique environment.

High‑touch, human partnership

A team that doesn’t just deploy technology, but works with you closely, communicates clearly and makes the complex feel manageable.

Mission‑critical mindset

We treat every communications environment as essential.

Proven global scale

Consistent delivery across 80+ countries, one contract and one support model.

More about us

Modernize Without Compromise

Whether you are simplifying global voice, expanding Microsoft Teams, transforming customer experience or preparing for AI, Aura helps you create a practical path forward.

One partner. One experience. One journey.