Our Privacy Policy was last updated on November 1, 2025.
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Business, for the purpose of the CCPA/CPRA, refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of processing Consumers’ personal information.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to West Coast Soil Works. For the purpose of the GDPR, the Company is the Data Controller.
- Country refers to the United States of America.
- Consumer, for the purpose of the CCPA/CPRA, means a natural person who is a California resident.
- Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.
- Data Controller, for the purposes of the GDPR, refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
- Device means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
- Do Not Track (DNT) is a concept that has been promoted by U.S. regulatory authorities for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website and related services offered by West Coast Soil Works.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
- SMS Program means text message communications sent by or on behalf of West Coast Soil Works regarding inquiries, quotes, project coordination, delivery scheduling, customer service, and related follow-up communications.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- Website refers to West Coast Soil Works, accessible from wcsoilworks.com.
- You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Project details, delivery details, and service inquiry information
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.
SMS and Communication Data
If You provide Your phone number and consent to receive SMS communications from Us, We may collect and use Your phone number, message content, message delivery information, opt-in records, opt-out records, timestamps, and related communication history in order to provide customer support, quote follow-up, scheduling, delivery updates, and other requested communications.
Message frequency may vary. Message and data rates may apply depending on Your mobile carrier.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used may include cookies, beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent.
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons that permit the Company to count users who have visited those pages or opened an email and for other related website statistics.
We may use Session Cookies and Persistent Cookies for essential functionality, preferences, performance, and analytics.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account, where applicable.
- For the performance of a contract, including quotes, orders, delivery scheduling, and related services.
- To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding inquiries, quotes, scheduling, service updates, project coordination, and customer support.
- To send SMS messages when You have provided consent or otherwise requested communication from Us.
- To provide You with information about services or products similar to those You have requested or purchased, unless You opt out where required.
- To manage Your requests and respond to inquiries.
- For analytics and service improvement, including evaluating website performance, user interactions, and communications effectiveness.
- For legal, security, and fraud prevention purposes.
- For business transfers, such as merger, asset sale, financing, or acquisition.
SMS Communications and Consent
By providing Your phone number to West Coast Soil Works through our website, quote request forms, direct inquiry, or other consent-based interaction, You agree that We may contact You by SMS regarding Your inquiry, quotes, delivery scheduling, project coordination, customer support, and related communications.
You may opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact Us directly.
We do not sell or share mobile opt-in data, SMS consent records, or phone numbers with third parties or affiliates for their own marketing or promotional purposes.
Sharing of Your Personal Data
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with vendors and service providers that help us operate the Website, process communications, deliver SMS messages, analyze website use, process payments, provide hosting, or otherwise support our business operations.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- With business partners: We may share limited information with business partners when necessary to provide requested products or services.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
We do not sell Your personal information for monetary value, and We do not share Your mobile opt-in data or consent information with third parties for their own marketing purposes.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including to comply with legal obligations, resolve disputes, enforce agreements, maintain business records, and document communication consent where applicable.
The Company may also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen security, improve functionality, or where we are legally obligated to retain it longer.
Transfer of Your Personal Data
Your information, including Personal Data, may be processed at the Company’s operating offices and in other places where the parties involved in the processing are located. This means that information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
We will take steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement and legal requirements
The Company may disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities, or where necessary to protect rights, property, safety, or legal interests.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Detailed Information on Third-Party Services
We may use third-party Service Providers to help operate our website, communications, analytics, and payments. Depending on the tools actually used by the Company, these may include website analytics providers, email service providers, payment processors, customer communication platforms, hosting providers, and related business service vendors.
You should remove or revise any vendor names on this page that are not actually used by West Coast Soil Works.
GDPR Privacy Rights
If You are located in the European Economic Area, You may have rights including access, correction, deletion, restriction, objection, portability, and withdrawal of consent, subject to applicable law.
You may exercise these rights by contacting Us using the contact information below. We may ask You to verify Your identity before responding.
CCPA/CPRA Privacy Rights
If You are a California resident, You may have rights to know, access, correct, delete, and limit certain uses of personal information, subject to applicable law.
We do not sell personal information for monetary value. We also do not sell or share SMS consent or mobile phone information with third parties for their own marketing purposes.
To exercise Your privacy rights, contact Us using the contact information below. We may need to verify Your identity before processing certain requests.
Do Not Track
Our Service does not currently respond to Do Not Track browser signals.
Children’s Privacy
Our Service is not directed to children under the age of 13, and We do not knowingly collect personally identifiable information from children under 13.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
SMS Communications
If you provide your mobile number and consent to receive text messages from West Coast Soil Works, we may send you conversational SMS messages related to your inquiry, quote request, order updates, delivery coordination, scheduling, and customer support.
Message frequency varies depending on your interaction with us. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.
We do not sell, rent, or share mobile numbers or SMS consent with third parties or affiliates for their marketing or promotional purposes. We may share your mobile number only with service providers that help us deliver our text messages, and only for that purpose.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will post the updated Privacy Policy on this page and update the “Last updated” date above.
Contact Us
If You have any questions about this Privacy Policy, You can contact Us:
- By visiting our website: wcsoilworks.com
- By email: [email protected]
