Papers by Assoc Professor Dr Shah J Miah
This paper is to create a basis of theoretical contribution for a new PhD thesis in the area of C... more This paper is to create a basis of theoretical contribution for a new PhD thesis in the area of Clinical Decision Support Systems (CDSS) acceptance. Over the past three years, we conducted qualitative research into three distinctive phases to develop an extended Task-Technology Fit (TTF) Framework. These phases are for initiating requirement generation of the framework, discovering the factors of the framework through perspectives, and evaluating the new proposed framework. The new condition is related to developing country in which various sectors such as healthcare is mostly under attention. We conduct a new inspective for assisting decisions to support technology and its usefulness in this sector to integrate with other frameworks for assisting the value, use, and how can be better accepted in the context of healthcare professionals.
Within the field of information systems development, enterprise record management (ERM) technolog... more Within the field of information systems development, enterprise record management (ERM) technologies have largely failed to meet industry’s demands specially for context-sensitive records management and document preservation. Electronic record management systems (EDRMS), as ERM tool, have become well-recognized applications to academic users in higher educational institutes. The system often shows limited decision support options that result lack of coordination and duplication of academic efforts. There is no common domain ontology developed yet so far for effective management of record and oral history. Using structured methodology this study develops and evaluates a semantic domain ontology to provide context-specific systematic record management approach. The lessons learnt from this project could be beneficial in general to the theory and practice of knowledge management decision support development in complex problem domains.
All in-text references underlined in blue are linked to publications on ResearchGate, letting you... more All in-text references underlined in blue are linked to publications on ResearchGate, letting you access and read them immediately.
International Journal of Business Intelligence Research
The blood donation process is usually very safe, and blood donors are comfortable during the bloo... more The blood donation process is usually very safe, and blood donors are comfortable during the blood donation procedure; however, blood donors occasionally experience various types of adverse reactions during or at the end of blood donation. Some of these reactions are very minor while blood donors sometimes experience serious reactions as well. This study aims to analyze the various types of adverse reactions experienced by the blood donors. The study conducts detailed analysis on a significant amount of real data collected through a blood organization in the southern part of the United States and provides the results regarding the frequency and types of adverse reactions based on multiple attributes such as age, gender, and donation type.
ArXiv, 2021
The phenomenon of innovation has been shifting away from focusing on tangible to intangible moder... more The phenomenon of innovation has been shifting away from focusing on tangible to intangible modernization with its vitalizing context. This shift appears vitally in innovation developed by individual end-users in organizations and societies, including the exploration of the intangible end-user innovation existence and impact in the household sector on a national scale. Some examples of intangible end-user innovation include technique, service, and user behavior. Although, there is a variety of intangible end-user innovation discussed in the literature, limited understanding is existed for constructing an efficient and comprehensive typology, which encompasses the nature of this innovation phenomenon. This research study explores this original phenomenon for proposing a new concept that will act as an overarching descriptor of innovation types: idea, object, and behavior. This proposed concept, relating to intangible innovation, will explain the sequence within one or many connected ...
Healthcare service systems require care follow-up procedures using clinical practice guidelines t... more Healthcare service systems require care follow-up procedures using clinical practice guidelines targeting specific patient groups. Studies have introduced various methods for providing patient care, but system design for follow-up support remains limited to a few specific types of disease management. A general need is identified in a climate of increased demand on fewer doctors, for which mobile systems can provide solutions. In this paper, we present a post-treatment follow-up Decision Support framework for use by patients and physicians. The proposed care support is cloud-based and offers online and asynchronous Patient-Physician interaction, with a ratings system designed to ensure continuing improvement in outcomes. Using a design science research process the solution framework has been prototyped and evaluated with representative physicians and users. Our framework provides a model for extending care service systems to inform better follow-up decision-making.
Whilst IS academics have increasingly recognised the essence of Crowdsourcing systems for produci... more Whilst IS academics have increasingly recognised the essence of Crowdsourcing systems for producing information from a large group of people, relevant knowledge of such solution design is still underdeveloped. Existing studies on the Crowdsourcing literature reveal that of the further research directions outlined, none discuss the investigation of Crowdsourcing from an IS design perspective. Through a systematic literature review of over 14 premier IS journals (2010-2017), we found 255 articles of which 63 were suitable for our analysis. From these papers, we identified the gaps in application areas and design issues. We suggest that IS research techniques will demonstrate models, issues, approaches and gaps to inform future research. We identify five application purposes and ten design issues, from the stakeholders and development techniques involved. The analysis suggests Crowdsourcing is an emerging field to which design science could be particularly appropriate.
ArXiv, 2021
While cyber security has become a prominent concept of emerging information governance, the Kingd... more While cyber security has become a prominent concept of emerging information governance, the Kingdom of Saudi Arabia has been dealing with severe threats to individual and organizational IT systems for a long time. These risks have recently permeated into educational institutions, thereby undermining the confidentiality of information as well as the delivery of education. Recent research has identified various causes and possible solutions to the problem. However, most scholars have considered a reductionist approach, in which the ability of computer configurations to prevent unwanted intrusions is evaluated by breaking them down to their constituent parts. This method is inadequate at studying complex adaptive systems. Therefore, the proposed project is designed to utilize a holistic stance to assess the cybersecurity management and policies in Saudi Arabian universities. Qualitative research, entailing a thorough critical review of ten public universities, will be utilized to inves...
Whilst researchers and professionals recognize that M-health offers great opportunities, most exi... more Whilst researchers and professionals recognize that M-health offers great opportunities, most existing work has comprised individual project-based developments in specialised areas. Existing review papers generally utilise medical literature and categories: none investigates M-health from an IS design point of view. Identifying application areas, design issues and IS research techniques will demonstrate models, issues, approaches and gaps to inform future research. A comprehensive analysis of up to date literature from this viewpoint is valuable, both for theoretical progression and for guiding real-world innovative developments. Drawing from key IS and multidisciplinary journals we analyse recent (2010-2016) articles concerning M-health application developments and their associated design or development issues. We identify eight application categories, ten design issues (security, privacy, literacy, accessibility, acceptability, reliability, usability, confidentiality, integrity an...
Australasian Journal of Information Systems, 2012
As a subset of the Information systems (IS) discipline, Decision Support Systems (DSS) developmen... more As a subset of the Information systems (IS) discipline, Decision Support Systems (DSS) development research needs a broader conceptual lens in order to evaluate design qualities specific to DSS. This paper presents a development-oriented approach for evaluating DSS applications. Based on a design science mental model proposed by Peffers, Tuunanen, Rothenberger and Chatterjeea (2008), our study outlines a new application area of this conceptual approach through a case demonstration of DSS development through various design checkpoints. To assess the proposed developmentoriented evaluation strategy the paper also describes a qualitative investigation that has been undertaken to assess the conceptual approach with target industry DSS users and developers. The findings suggest that this strategy is of use for improving the overall design qualities in every phase of DSS development, and could be useful for evaluating DSS design with target users and DSS designers within a socio-technical...
Whilst researchers and professionals recognize that M-health offers great opportunities, most exi... more Whilst researchers and professionals recognize that M-health offers great opportunities, most existing work has comprised individual project-based developments in specialised areas. Existing review papers generally utilise medical literature and categories: none investigates M-health from an IS design point of view. Identifying application areas, design issues and IS research techniques will demonstrate models, issues, approaches and gaps to inform future research. A comprehensive analysis of up to date literature from this viewpoint is valuable, both for theoretical progression and for guiding real-world innovative developments. Drawing from key IS and multidisciplinary journals we analyse recent (2010-2016) articles concerning M-health application developments and their associated design or development issues. We identify eight application categories, ten design issues (security, privacy, literacy, accessibility, acceptability, reliability, usability, confidentiality, integrity an...
With the medical development in recent decades, the multiplicity of different diseases and an inc... more With the medical development in recent decades, the multiplicity of different diseases and an increased number of patients, the use of an advanced healthcare information technology (HIT) such as a clinical decision support system (CDSS) has been of necessary to help general practitioners (GPs). CDSS may fail due to the failure to understand the factors influencing the GP’s acceptance of CDSS. Identifying factors that promote acceptance of CDSS can be a vital aspect for its successful implementation. This study seeks to identify factors that influence the acceptance of CDSS in Saudi Arabia by GPs. This study relies mainly on the unified theory of acceptance and use of technology (UTAUT) which has been integrated with a task-technology fit (TTF) model and has applied a qualitative method to collect the data through using semi-structured interviews with 12 GPs. The study’s results indicated that performance expectancy, effort expectancy, facilitating conditions, technology fit for the ...
This paper is to create a basis of theoretical contribution for a new PhD thesis in the area of C... more This paper is to create a basis of theoretical contribution for a new PhD thesis in the area of Clinical Decision Support Systems (CDSS) acceptance. Over the past three years, we conducted qualitative research into three distinctive phases to develop an extended Task-Technology Fit (TTF) Framework. These phases are for initiating requirement generation of the framework, discovering the factors of the framework through perspectives, and evaluating the new proposed framework. The new condition is related to developing country in which various sectors such as healthcare is mostly under attention. We conduct a new inspective for assisting decisions to support technology and its usefulness in this sector to integrate with other frameworks for assisting the value, use, and how can be better accepted in the context of healthcare professionals.
Despite a well-established research tradition, the field of Decision Support Systems (DSS) suffer... more Despite a well-established research tradition, the field of Decision Support Systems (DSS) suffers from a lack of practitioner relevance. DSS researchers have comprehended the emergence of Design Science Research (DSR) for the issue as it provides support to improve the behavioral aspect of design. However, conceptualizations for DSR as the common approach to conducting DSS research have not been materialized to address the relevance issues. In the paper extending an existing conceptualization, we introduce a new DSR view for DSS development. The view incorporates design dimensions related to DSS design, such as professional value, interaction, intentions, practices, and problem-solving. We developed the DSR view from an action design research approach conducted through a well-defined framework for developing a generic DSS solution. The view represents the importance of practitioner’s centric DSR to better address practitioner’s relevance issues in DSS design.
The polarization of global labor market, hunt for talent, need to adapt quickly to changing envir... more The polarization of global labor market, hunt for talent, need to adapt quickly to changing environment is pressuring businesses more than ever before on their performance. This is further snowballed with the development of digitalization, automation, robotization, and artificial intelligence that offer approaches for addressing enormous industry challenges. These challenges create a push for organizational decision makers to rethink on the management of work. Knowledge management (KM) is understood to encourage content management, collaboration with inclusion of organizational behavioral science, and of course technologies. Complementing BI with knowledge management (KM) system in an organization can account for lean and accelerated performance. In this chapter, the authors present their position and insights in the integration of KM and BI suited for the worker in the digital world which possibly encourages lifelong learning with the focus on adaptability.
This paper discusses a new generation end-user cent red information service view, for developing ... more This paper discusses a new generation end-user cent red information service view, for developing decisi on support applications. The tailorable solution allows specif ic applications to be designed by end-users, where integrity is assured by the architecture’s control in knowledge-based sy stems. In the development approach, the end-users a t different level engage in interaction for secondary application cre ation. This initiative reinforces a shift from the traditional IS development process to a new provision where end-us ers can actively participate for a secondary applic ation design. A secondary application design can be seen as a secon dary activity for tailoring applications by the end users so that it fits within their context. However, the achievable bound aries of the architecture and the interplaying role s of end-users for the secondary design are still emergent and increas ingly of interest to researchers. This paper descri bes a process by which 'end-users-as-desi...
The blood donation process is usually very safe, and blood donors are comfortable during the bloo... more The blood donation process is usually very safe, and blood donors are comfortable during the blood donation procedure; however, blood donors occasionally experience various types of adverse reactions during or at the end of blood donation. Some of these reactions are very minor while blood donors sometimes experience serious reactions as well. This study aims to analyze the various types of adverse reactions experienced by the blood donors. The study conducts detailed analysis on a significant amount of real data collected through a blood organization in the southern part of the United States and provides the results regarding the frequency and types of adverse reactions based on multiple attributes such as age, gender, and donation type. KeywoRDS Adverse Reactions, Blood Donation, Data Analytics, Healthcare, Information Systems
The concept of IT risk management culture is an important topic in IS research because culture he... more The concept of IT risk management culture is an important topic in IS research because culture helps facilitate the successful implementation / adoption of ITRM frameworks. In this paper we develop an IT risk management (IT-RM) framework based on Cameron and Quinn’s model involving four dimensions of culture. Each cultural dimension is described in terms of how they relate to the implementation of IT-RM initiatives. Our contribution is to illustrate the utility of the framework by linking the four general cultural dimensions to propose a conceptual model of IT-RM values and beliefs. By doing so we present a necessary step in developing the concept of IT-RM culture and moving frameworks such as COBIT5 towards a more comprehensive framework based on systemic empirical research.
Over the past two decades, many large-scale innovations have been designed for the individuals’ i... more Over the past two decades, many large-scale innovations have been designed for the individuals’ information support in improving public healthcare. Studies show rapidly growing interests on cloud computing and telecommunication-based technologies such as mobile-based innovations that are mainly evident in form of improving the social healthcare support systems for community, organisations and individuals. Approaches for various innovations to healthcare support delivery enable people to build on their strengths and to improve the independence and overall wellbeing in the community. The objective of such innovations for community healthcare has been well-established in developed nations, but still emergent to achieve various goals for many developing nations. A lot of application aspects are therefore under-researched to achieve the outcomes such as for encouraging healthy lifestyle choices [4, 8], for individual’s wellness monitoring [31], and in providing general-healthcare informa...
The interplaying roles among the user groups must be adequately-mapped to fulfil the design needs... more The interplaying roles among the user groups must be adequately-mapped to fulfil the design needs of Egovernment applications. In previous studies, the design of citizen-centric e-government and its theoretical understanding is still limited in relation to the requirement of engaging malleable features for supporting all relevant users’ roles in governing bodies. Operationalising IS theories to improve the design of e-government application has been a much sought-after objective. Yet, there is a lack of actionable guidance on how to develop e-government application that exhibits high levels of users’ engagement through malleable features. Under a participatory good governance perspective, the paper reports a qualitative study and identifies requirement of malleable provisions to support the interplaying roles among users in a case demonstration of extensional service delivery in government. While service content describes the features available on an e-government application for ass...
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Papers by Assoc Professor Dr Shah J Miah