Managed IT Services for Commercial Organizations
We’ve Been There.
Since 2017, VSO has served some of the largest, most complex commercial and government organizations in the world. VSO brings all that experience to bear, in one comprehensive suite of offerings, letting you focus on growing your business.
As a high-growth enterprise itself, we know what IT growing pains are like. We have developed an end-to-end Managed IT Service that can meet you where you are and get you to where you are going.
Our veteran-focused mission makes the journey to visionary IT reliable, affordable, and achievable. We deliver managed IT services with a team-oriented approach of training, automation, and mentorship. Combining skilled veterans with analytics-driven tools enables VSO to offer cutting edge service capabilities. We proudly partner with DoD SkillBridge, Paralyzed Veterans of America, Disabled American Veterans, Microsoft Systems and Service Academy, and others.
No IT Team?
No Problem.
VSO Managed IT Services act as your back-office IT support organization, covering all aspects of the technical support you need to keep your business running smoothly. We also provide the strategic oversight needed to tie the functional areas of IT together, such that they meet your needs as you grow.
Field & Onsite Services
Flip to Learn MoreOur field and deskside support teams deliver high-touch, onsite expertise. We provide a full range of services including hardware installation, network setup, software installation and urgent incident resolution. We’re there when and where you need us to maintain uptime and keep users productive.
End User Management Services
Flip to Learn MoreWe manage the full lifecycle of end user support from device provisioning and user onboarding to remote troubleshooting and desktop management. Our approach focuses on speed, consistency, and keeping your workforce connected and confident.
Security
Flip to Learn MoreSecurity is built into everything we do. From endpoint protection to advanced threat detection, we help you stay ahead of evolving risks with solutions that are scalable, compliant, and aligned to your environment including on-prem, in the cloud, or hybrid.
Vulnerability Management & Compliance
Flip to Learn MoreWe help you identify and remediate risks before they become incidents. Our vulnerability management services are tightly integrated with compliance frameworks, giving you a clear path to meeting industry standards without slowing down operations.
Remote Monitoring & Alerting
Flip to Learn MoreOur monitoring platforms provide real-time visibility into your critical infrastructure. We track performance, availability, and key metrics 24/7 and deliver alerts and insights that help your teams respond faster and operate smarter.
Backup & Recovery
Flip to Learn MoreDowntime is not an option. We design and manage backup and recovery strategies that protect your most critical assets and ensure fast, reliable recovery from ransomware incidents to accidental data loss.
Service Desk
Flip to Learn MoreOur service desk isn’t just reactive; it’s built to resolve issues quickly and keep users moving. With deep technical knowledge, proven workflows, and a focus on user experience, we handle everything from password resets to complex troubleshooting with speed and clarity.
Field & Onsite Services
Flip to Learn MoreOur field and deskside support teams deliver high-touch, onsite expertise. We provide a full range of services including hardware installation, network setup, software installation and urgent incident resolution. We’re there when and where you need us to maintain uptime and keep users productive.
End User Management Services
Flip to Learn MoreWe manage the full lifecycle of end user support from device provisioning and user onboarding to remote troubleshooting and desktop management. Our approach focuses on speed, consistency, and keeping your workforce connected and confident.
Security
Flip to Learn MoreSecurity is built into everything we do. From endpoint protection to advanced threat detection, we help you stay ahead of evolving risks with solutions that are scalable, compliant, and aligned to your environment including on-prem, in the cloud, or hybrid.
Vulnerability Management & Compliance
Flip to Learn MoreWe help you identify and remediate risks before they become incidents. Our vulnerability management services are tightly integrated with compliance frameworks, giving you a clear path to meeting industry standards without slowing down operations.
Remote Monitoring & Alerting
Flip to Learn MoreOur monitoring platforms provide real-time visibility into your critical infrastructure. We track performance, availability, and key metrics 24/7 and deliver alerts and insights that help your teams respond faster and operate smarter.
Hybrid Cloud Management
Flip to Learn MoreManaging across clouds and datacenters is complex and we simplify it. Our hybrid cloud services give you unified control, cost visibility, and governance across Azure, AWS, private cloud, and legacy systems, enabling agility without sacrificing security.
Backup & Recovery
Flip to Learn MoreDowntime is not an option. We design and manage backup and recovery strategies that protect your most critical assets and ensure fast, reliable recovery from ransomware incidents to accidental data loss.
Service Desk
Flip to Learn MoreOur service desk isn’t just reactive; it’s built to resolve issues quickly and keep users moving. With deep technical knowledge, proven workflows, and a focus on user experience, we handle everything from password resets to complex troubleshooting with speed and clarity.
What to expect
We walk you step by step through the process to craft a solution with everything you need and nothing you don’t.
Initial Consultation
With a simple 1-hour call, we get familiar with your current IT landscape, identify any gaps and address your upcoming needs.
Solution Fitting
Following the consultation, we present back a current state to verify accuracy, along with a proposed ideal state to verify the fit and returns for your company now and into the future.
Preparing for Kickoff & Transition
We review, right-size and finalize the service with you, carefully mapping out all the service levels and execution plans you need to succeed.
Kickoff & Transition
To ensure a seamless transition, your VSO Account Manager leads our Managed Services team through a speedy transition so your people keep executing uninterrupted, and start enjoying the enhanced service as quickly as possible.
Strategic Collaboration
Your dedicated VSO account manager tracks and reports on all quality metrics of the service we’re providing your company, and conducts quarterly strategic briefings with you and your leadership team to present strategic service recommendations and considerations.
