Advances in economics, business and management research, 2023
The Black Box model is a contemporary framework designed to be cognizant of the behavioral patter... more The Black Box model is a contemporary framework designed to be cognizant of the behavioral patterns of the consumers. The objective of this study is to understand the level of influence of the Marketing mix elements, Environmental factors, Consumer characteristics, brand image and Sociological preferences on Purchase decisions and also the mediating effect of brand awareness. The data were collected from 203 respondents belonging to the age group 18-24 using a questionnaire. Structural Equation Modelling was used to test the framework. Results showed that environmental factors, brand image and sociological preferences directly influence the purchase decision, and this relationship was partially mediated by awareness.
This study investigated the reason behind the rural women entering into entrepreneurship and the ... more This study investigated the reason behind the rural women entering into entrepreneurship and the challenges faced by them. A qualitative study has been done with 21 rural women entrepreneurs who are doing entrepreneurship in the informal sector. The findings reveal that rural women enter into entrepreneurship due to some external circumstances such as divorce, widow or gender discrimination. They are using entrepreneurship as a coping strategy to overcome their problems. This study will be admissible in present scenario.
Peer-review under responsibility of the scientific committee of the 9th World Engineering Educati... more Peer-review under responsibility of the scientific committee of the 9th World Engineering Education Forum 2019.
This article makes an attempt to develop a scale to measure the quality of service rendered by th... more This article makes an attempt to develop a scale to measure the quality of service rendered by the service facilitators as well as the health care providers. The scales are patterned on the SERVQUAL factors used in other sectors. The items were subjected to content validity and thereafter to reliability tests. The authors have standardized 11 factors each captured using sub-items.
Journal of Contemporary Research in Management, 2013
Substance use is a pressing problem in any society at large and ways to mitigate substance use am... more Substance use is a pressing problem in any society at large and ways to mitigate substance use among users have been discussed in various forums globally. Review of prior literature indicates that research on substance use has been extensively done. Measures suggested are to imprint pictorial signs that depict the ill effects of tobacco use. Studies on the effect of pictorial warnings on tobacco use have been scarcely done and instruments to measure the use of substance, pictorial warnings and its effects are also scarce in India. This study makes an attempt to develop validate and test for reliability a questionnaire to measure substance use, effects of pictorial warnings on substance use. The data is collected from 53 students.
Purpose: The objective of this research study is to study the impact level of employee communicat... more Purpose: The objective of this research study is to study the impact level of employee communication on employee engagement level and its association with employee engagement; and to study relationship between demographic variables, employee communication and employee engagement. Design/methodology/approach: This study, employed convenience sampling technique i.e. non probability sampling method to select the sample consisted of 163 employees of various star hotels in Coimbatore city. And data were collected using questionnaires and were analyzed using Descriptive Analysis, Correlation Analysis and Simple Regression Analysis. Results: Correlation analysis revealed that there is a significant relationship between the employee engagement level and employee Communication. Further, simple regression analysis indicated statistically that employee communication has made high impact on employee engagement level with the R square value of 0.709 which close to 1. Conclusion: The study suppor...
Journal of Contemporary Research in Management, 2013
Work on value chains stems from original work by Porter who described the value system as the sum... more Work on value chains stems from original work by Porter who described the value system as the sum of value chains of suppliers, manufacturers, distributors and end customers, i.e. he used the phrase value chain to refer to the internal chain and the value system to be a string of these internal chains. Some authors have viewed supply chains more holistically as the total chain of exchange from original source of raw material, through the various firms involved in extracting and processing raw materials, manufacturing, assembling, distributing and retailing to ultimate end customers. Traditionally, economic theory mentions the following factors for comparative advantage for regions or countries hence in this empirical study following factors were studied: Land, Location, Natural resources (minerals, energy), Labour, and Local population size. Because these four factors can hardly be influenced, this fits in a rather passive (inherited) view regarding national economic opportunity. ...
This article primarily aimed to examine the level of influence by Perceived Person Environment Fi... more This article primarily aimed to examine the level of influence by Perceived Person Environment Fit Scale (PPEFS) on Employees’ Turnover Intention with their present employers through analyzing the predictors of Perceived Person-Environment Fit Scale (PPEFS), i.e. Person-Supervisor Fit Scale (PSFS), Person-Group Fit Scale (PGFS), PersonOrganization Fit Scale (POFS) and Person-Job Fit Scale (PJFS). Data are collected from 332 employees, has been tested with KMO sampling adequacy (0.862) and Bartlett’s sphericity test (p = 0.000). Data Analysis has been done through Descriptive Statistics, Analysis of Variance (ANOVA), Friedman Rank Test and Structural Equation Model. Results were revealed that the PPEFS is significantly predicted by PSFS, PGFS, POFS and PJFS. Further, results were revealed that Perceived Person-Environment Fit Scale is influencing Employees’ Turnover Intention with their present employers.
International Journal of Business Information Systems, 2020
Supply chain risk management has drawn tremendous attention from academic researchers and practit... more Supply chain risk management has drawn tremendous attention from academic researchers and practitioners in the recent period. Several attempts were made by the practitioners and academicians to understand supply chain risks and their sources. As the supply chain environment is getting sophisticated day by day, the understanding of supply chain becomes increasingly challenging and need of the hour. This empirical paper attempts to understand the sources of supply chain risk and its effect on supply chain demand management. Survey instrument was administered to collect response from the manufacturing companies in India. Data was analysed with the help of PLS and SmartPLS 2.0 M3 was utilised to compute PLS. The result shows that the variables like supply management capability, supply chain information management and supply chain environmental uncertainty management capability are having positive impact on supply chain risk as well as on supply chain demand management. These findings will provide various insights for the practitioners and be used as a knowledge repository in the area of supply chain risk management.
Purpose: The objective of this research study is to know the association between employee engagem... more Purpose: The objective of this research study is to know the association between employee engagement level and its drivers; and to study relationship between demographic variables and drivers of engagement along with level of employee engagement. Design/methodology/approach: This Correlational study, employed convenience sampling technique i.e. non probability sampling method to select the sample consisted of 325 employees of Fertilizers and Chemicals Travancore (FACT) Ltd, Kerala from India. And data were collected using surveys and were analyzed using ANOVA, factor analysis, and multiple correlations. Results: Factor analysis has identified the six key drivers of employee engagement which is proposed in USAID Health Care Project. Correlation study analyzed relationship between the employee engagement level and demographic factors; employee engagement and its predictors. Increase support and recognition, belief in ability to succeed and belief in job and organization are highly correlated with employee engagement level. Conclusion: The study supports that the employee engagement level relies mainly on the practices of support (motivational) and recognition, belief in ability to succeed and belief in job and organizational.
International Journal of Business Information Systems, 2020
Rapidly changing global business environment makes the supply chain to face numerous challenges a... more Rapidly changing global business environment makes the supply chain to face numerous challenges and sets rigorous target requirements for continuing the operations. To sustain in this unpredictable environment firm needs strategy on supply chain flexibility (SCF). We intend to empirically examine the impact of supply chain flexibility on supply chain performance (SCP) and also to identify the antecedent variables to SCF. This study includes 249 samples from manufacturing industry. We used structural equation model with a partial least square (PLS-SEM) approach for examining the model and SmartPLS 2.0 software was used for analysis. The result indicates that the SCF significantly contributes to the supply chain performance namely demand management, supply chain reliability (SCR) and supply chain knowledge development. The mediation analysis shows that SCF partially mediates the relationships between supply chain capabilities and supply chain performance. The findings contribute to the existing literature and also provide direction for further research in SCF.
Purpose Workplace stress is on the rise and progressive organizations devise their own mechanisms... more Purpose Workplace stress is on the rise and progressive organizations devise their own mechanisms to mitigate it and enhance mental wellbeing (MWB). Of late, the workforce is increasingly dependent on social networking sites (SNS) for social exchanges and debate is well documented if SNS could be used to mediate the relationship between stress and MWB. The purpose of this paper is to investigate this relationship. Design/methodology/approach This study is based on a survey of 269 employees, on the following constructs: stress, online social support (OSS) and MWB. The authors’ proposed framework was investigated using structural equation modeling. Findings Results indicated that stress has a significant negative effect on MWB and subsequently, OSS partially mediates the relationship between stress and MWB. The results suggest that organizations allow the use of social networking site in a controlled setting so that employees could use this as a mechanism to control stress and enhance...
International Journal of Information and Communication Technology Education, 2017
In the recent years, technology has been an important component in teaching and learning. The lit... more In the recent years, technology has been an important component in teaching and learning. The literature has highlighted many studies investigations on the students' intention to use technology in many Western, African and South East Asian countries. This article brings in the factors influencing students' adoption of ICT tools in higher education institutions in India. The Unified Theory of Acceptance and Use of Technology (UTAUT) model was used to determine the predictors of ICT adoption in learning their coursework in colleges. The results were obtained by structural equation modelling, using the data collected from 398 students doing their undergraduate engineering programs. The findings show that performance expectancy, effort expectancy and social influence has a positive significant relationship on behavioral intention to use ICT tools and facilitating conditions has a direct relationship with usage behaviour. The findings have led to relevant theoretical and practica...
Development and Learning in Organizations: An International Journal, 2017
Purpose This paper aims to lay a theoretical foundation favoring the use of social networking sit... more Purpose This paper aims to lay a theoretical foundation favoring the use of social networking sites (SNS) in workplace and its implication on employee stress and well-being. Prescriptive policies are also formulated to control unintended negative consequences. Design/methodology/approach The authors have used an explorative design. Prescriptive data were drawn from extant literature, simple discussions with employees and employers. Discussions were centered on the consequences of SNS. Findings In recent years, SNS usage has skyrocketed and use in the workplace has been controversial. Use of SNS enables employees to communicate and connect not only with coworkers but also with family members and friends, and it also helps to minimize the stress and improve the well-being of employees. However, a comprehensive policy that controls negative consequences should be in place. Originality/value This paper sensitizes readers on the need for permitting SNS usage within a policy-controlled se...
Objective: This study aims to investigate the user gratification factors among the high school an... more Objective: This study aims to investigate the user gratification factors among the high school and under graduate students about the usage of social media. Methods/Statistical Analysis: A structured questionnaire was used for data collection. A total of 516 respondents filled the survey where 256 respondents were college students and 260 respondents were school going, students. Factor analysis approach was used to name the gratification factors and a t-test was performed to compare among the two students community about the usage of social media. Findings: Results of this study states that fashionable, cognitive needs and professional advancement had a significant difference whereas relaxing entertainment and social interaction has no significant difference among the high school and under graduate students. The result inferred from this study shows the positive impact of the usage of social media among the students irrespective of their age. This will help the students to develop their skills, networking, to groom their personality, and also to improving their knowledge on various aspects required for their studies and future development. Application/Improvements: This paper studies the user gratification theory on the usage of social media. Future research can be about the impact of the social media tools using smartphone among the students.
Development and Learning in Organizations: An International Journal, 2017
Purpose The purpose of the paper is to highlight the concept of workplace spirituality, its benef... more Purpose The purpose of the paper is to highlight the concept of workplace spirituality, its benefits, importance in organization, and the strategies to implement workplace spirituality to enhance employee engagement in the organization. Design/methodology/approach Viewpoint paper. Findings This paper suggests that workplace spirituality will improve the level of engagement of employees. Originality/value This paper provides various strategies of workplace spirituality. This will help the organization to implement it in the work setting.
Objective: The purpose of this research is to find the current state of using educational technol... more Objective: The purpose of this research is to find the current state of using educational technology by teachers in higher education institutions. It also lists various reasons to which the teachers are not able to use educational technology in classrooms pertaining to infrastructural challenges. Methods/Analysis: The research used an online and paper based survey, where the college/university teachers responded to their use of educational technology in classrooms and their awareness about different tools. Data was collected from 19 engineering, 7 management and 8 arts and science colleges. A total of 328 teachers responded to the survey. Findings: The study shows the state of use of educational technology in colleges in Tamil Nadu. It draws upon the various infrastructural challenges that the teachers face on using technology in classrooms. Advanced trainings and follow ups are necessary to improve the present conditions. The teachers are provided only with minimum facilities on use of internet and computers. Application/Improvement: This paper makes a significant contribution to the lack of research pertaining to unknown problems of using educational technology in colleges and universities in India. It gives a clear picture why teachers do not use technologies in classrooms and also suggests solutions to infrastructural challenges.
SMART Journal of Business Management Studies, 2016
Medical Tourism is an emerging industry in India and Kerala State has been found to be a favourab... more Medical Tourism is an emerging industry in India and Kerala State has been found to be a favourable destination. Limited studies have been conducted, to assess the quality of services, rendered by the medical tourism facilitators and healthcare providers. This study was undertaken to establish relationship between the five service quality factors and the overall service quality. The measurement model of service quality was first tested by using Confirmatory Factor Analysis (CFA). Results indicated that the model was fit and all the variables were significantly loaded. Thereafter, the structural model, consisting of the five service quality factors and overall service quality, was tested by using multiple regression. Regression results reported significant relationship between the five service quality factors and the overall service quality. The authors have discussed the result and presented the implications for the healthcare and service providers in this study.
Advances in economics, business and management research, 2023
The Black Box model is a contemporary framework designed to be cognizant of the behavioral patter... more The Black Box model is a contemporary framework designed to be cognizant of the behavioral patterns of the consumers. The objective of this study is to understand the level of influence of the Marketing mix elements, Environmental factors, Consumer characteristics, brand image and Sociological preferences on Purchase decisions and also the mediating effect of brand awareness. The data were collected from 203 respondents belonging to the age group 18-24 using a questionnaire. Structural Equation Modelling was used to test the framework. Results showed that environmental factors, brand image and sociological preferences directly influence the purchase decision, and this relationship was partially mediated by awareness.
This study investigated the reason behind the rural women entering into entrepreneurship and the ... more This study investigated the reason behind the rural women entering into entrepreneurship and the challenges faced by them. A qualitative study has been done with 21 rural women entrepreneurs who are doing entrepreneurship in the informal sector. The findings reveal that rural women enter into entrepreneurship due to some external circumstances such as divorce, widow or gender discrimination. They are using entrepreneurship as a coping strategy to overcome their problems. This study will be admissible in present scenario.
Peer-review under responsibility of the scientific committee of the 9th World Engineering Educati... more Peer-review under responsibility of the scientific committee of the 9th World Engineering Education Forum 2019.
This article makes an attempt to develop a scale to measure the quality of service rendered by th... more This article makes an attempt to develop a scale to measure the quality of service rendered by the service facilitators as well as the health care providers. The scales are patterned on the SERVQUAL factors used in other sectors. The items were subjected to content validity and thereafter to reliability tests. The authors have standardized 11 factors each captured using sub-items.
Journal of Contemporary Research in Management, 2013
Substance use is a pressing problem in any society at large and ways to mitigate substance use am... more Substance use is a pressing problem in any society at large and ways to mitigate substance use among users have been discussed in various forums globally. Review of prior literature indicates that research on substance use has been extensively done. Measures suggested are to imprint pictorial signs that depict the ill effects of tobacco use. Studies on the effect of pictorial warnings on tobacco use have been scarcely done and instruments to measure the use of substance, pictorial warnings and its effects are also scarce in India. This study makes an attempt to develop validate and test for reliability a questionnaire to measure substance use, effects of pictorial warnings on substance use. The data is collected from 53 students.
Purpose: The objective of this research study is to study the impact level of employee communicat... more Purpose: The objective of this research study is to study the impact level of employee communication on employee engagement level and its association with employee engagement; and to study relationship between demographic variables, employee communication and employee engagement. Design/methodology/approach: This study, employed convenience sampling technique i.e. non probability sampling method to select the sample consisted of 163 employees of various star hotels in Coimbatore city. And data were collected using questionnaires and were analyzed using Descriptive Analysis, Correlation Analysis and Simple Regression Analysis. Results: Correlation analysis revealed that there is a significant relationship between the employee engagement level and employee Communication. Further, simple regression analysis indicated statistically that employee communication has made high impact on employee engagement level with the R square value of 0.709 which close to 1. Conclusion: The study suppor...
Journal of Contemporary Research in Management, 2013
Work on value chains stems from original work by Porter who described the value system as the sum... more Work on value chains stems from original work by Porter who described the value system as the sum of value chains of suppliers, manufacturers, distributors and end customers, i.e. he used the phrase value chain to refer to the internal chain and the value system to be a string of these internal chains. Some authors have viewed supply chains more holistically as the total chain of exchange from original source of raw material, through the various firms involved in extracting and processing raw materials, manufacturing, assembling, distributing and retailing to ultimate end customers. Traditionally, economic theory mentions the following factors for comparative advantage for regions or countries hence in this empirical study following factors were studied: Land, Location, Natural resources (minerals, energy), Labour, and Local population size. Because these four factors can hardly be influenced, this fits in a rather passive (inherited) view regarding national economic opportunity. ...
This article primarily aimed to examine the level of influence by Perceived Person Environment Fi... more This article primarily aimed to examine the level of influence by Perceived Person Environment Fit Scale (PPEFS) on Employees’ Turnover Intention with their present employers through analyzing the predictors of Perceived Person-Environment Fit Scale (PPEFS), i.e. Person-Supervisor Fit Scale (PSFS), Person-Group Fit Scale (PGFS), PersonOrganization Fit Scale (POFS) and Person-Job Fit Scale (PJFS). Data are collected from 332 employees, has been tested with KMO sampling adequacy (0.862) and Bartlett’s sphericity test (p = 0.000). Data Analysis has been done through Descriptive Statistics, Analysis of Variance (ANOVA), Friedman Rank Test and Structural Equation Model. Results were revealed that the PPEFS is significantly predicted by PSFS, PGFS, POFS and PJFS. Further, results were revealed that Perceived Person-Environment Fit Scale is influencing Employees’ Turnover Intention with their present employers.
International Journal of Business Information Systems, 2020
Supply chain risk management has drawn tremendous attention from academic researchers and practit... more Supply chain risk management has drawn tremendous attention from academic researchers and practitioners in the recent period. Several attempts were made by the practitioners and academicians to understand supply chain risks and their sources. As the supply chain environment is getting sophisticated day by day, the understanding of supply chain becomes increasingly challenging and need of the hour. This empirical paper attempts to understand the sources of supply chain risk and its effect on supply chain demand management. Survey instrument was administered to collect response from the manufacturing companies in India. Data was analysed with the help of PLS and SmartPLS 2.0 M3 was utilised to compute PLS. The result shows that the variables like supply management capability, supply chain information management and supply chain environmental uncertainty management capability are having positive impact on supply chain risk as well as on supply chain demand management. These findings will provide various insights for the practitioners and be used as a knowledge repository in the area of supply chain risk management.
Purpose: The objective of this research study is to know the association between employee engagem... more Purpose: The objective of this research study is to know the association between employee engagement level and its drivers; and to study relationship between demographic variables and drivers of engagement along with level of employee engagement. Design/methodology/approach: This Correlational study, employed convenience sampling technique i.e. non probability sampling method to select the sample consisted of 325 employees of Fertilizers and Chemicals Travancore (FACT) Ltd, Kerala from India. And data were collected using surveys and were analyzed using ANOVA, factor analysis, and multiple correlations. Results: Factor analysis has identified the six key drivers of employee engagement which is proposed in USAID Health Care Project. Correlation study analyzed relationship between the employee engagement level and demographic factors; employee engagement and its predictors. Increase support and recognition, belief in ability to succeed and belief in job and organization are highly correlated with employee engagement level. Conclusion: The study supports that the employee engagement level relies mainly on the practices of support (motivational) and recognition, belief in ability to succeed and belief in job and organizational.
International Journal of Business Information Systems, 2020
Rapidly changing global business environment makes the supply chain to face numerous challenges a... more Rapidly changing global business environment makes the supply chain to face numerous challenges and sets rigorous target requirements for continuing the operations. To sustain in this unpredictable environment firm needs strategy on supply chain flexibility (SCF). We intend to empirically examine the impact of supply chain flexibility on supply chain performance (SCP) and also to identify the antecedent variables to SCF. This study includes 249 samples from manufacturing industry. We used structural equation model with a partial least square (PLS-SEM) approach for examining the model and SmartPLS 2.0 software was used for analysis. The result indicates that the SCF significantly contributes to the supply chain performance namely demand management, supply chain reliability (SCR) and supply chain knowledge development. The mediation analysis shows that SCF partially mediates the relationships between supply chain capabilities and supply chain performance. The findings contribute to the existing literature and also provide direction for further research in SCF.
Purpose Workplace stress is on the rise and progressive organizations devise their own mechanisms... more Purpose Workplace stress is on the rise and progressive organizations devise their own mechanisms to mitigate it and enhance mental wellbeing (MWB). Of late, the workforce is increasingly dependent on social networking sites (SNS) for social exchanges and debate is well documented if SNS could be used to mediate the relationship between stress and MWB. The purpose of this paper is to investigate this relationship. Design/methodology/approach This study is based on a survey of 269 employees, on the following constructs: stress, online social support (OSS) and MWB. The authors’ proposed framework was investigated using structural equation modeling. Findings Results indicated that stress has a significant negative effect on MWB and subsequently, OSS partially mediates the relationship between stress and MWB. The results suggest that organizations allow the use of social networking site in a controlled setting so that employees could use this as a mechanism to control stress and enhance...
International Journal of Information and Communication Technology Education, 2017
In the recent years, technology has been an important component in teaching and learning. The lit... more In the recent years, technology has been an important component in teaching and learning. The literature has highlighted many studies investigations on the students' intention to use technology in many Western, African and South East Asian countries. This article brings in the factors influencing students' adoption of ICT tools in higher education institutions in India. The Unified Theory of Acceptance and Use of Technology (UTAUT) model was used to determine the predictors of ICT adoption in learning their coursework in colleges. The results were obtained by structural equation modelling, using the data collected from 398 students doing their undergraduate engineering programs. The findings show that performance expectancy, effort expectancy and social influence has a positive significant relationship on behavioral intention to use ICT tools and facilitating conditions has a direct relationship with usage behaviour. The findings have led to relevant theoretical and practica...
Development and Learning in Organizations: An International Journal, 2017
Purpose This paper aims to lay a theoretical foundation favoring the use of social networking sit... more Purpose This paper aims to lay a theoretical foundation favoring the use of social networking sites (SNS) in workplace and its implication on employee stress and well-being. Prescriptive policies are also formulated to control unintended negative consequences. Design/methodology/approach The authors have used an explorative design. Prescriptive data were drawn from extant literature, simple discussions with employees and employers. Discussions were centered on the consequences of SNS. Findings In recent years, SNS usage has skyrocketed and use in the workplace has been controversial. Use of SNS enables employees to communicate and connect not only with coworkers but also with family members and friends, and it also helps to minimize the stress and improve the well-being of employees. However, a comprehensive policy that controls negative consequences should be in place. Originality/value This paper sensitizes readers on the need for permitting SNS usage within a policy-controlled se...
Objective: This study aims to investigate the user gratification factors among the high school an... more Objective: This study aims to investigate the user gratification factors among the high school and under graduate students about the usage of social media. Methods/Statistical Analysis: A structured questionnaire was used for data collection. A total of 516 respondents filled the survey where 256 respondents were college students and 260 respondents were school going, students. Factor analysis approach was used to name the gratification factors and a t-test was performed to compare among the two students community about the usage of social media. Findings: Results of this study states that fashionable, cognitive needs and professional advancement had a significant difference whereas relaxing entertainment and social interaction has no significant difference among the high school and under graduate students. The result inferred from this study shows the positive impact of the usage of social media among the students irrespective of their age. This will help the students to develop their skills, networking, to groom their personality, and also to improving their knowledge on various aspects required for their studies and future development. Application/Improvements: This paper studies the user gratification theory on the usage of social media. Future research can be about the impact of the social media tools using smartphone among the students.
Development and Learning in Organizations: An International Journal, 2017
Purpose The purpose of the paper is to highlight the concept of workplace spirituality, its benef... more Purpose The purpose of the paper is to highlight the concept of workplace spirituality, its benefits, importance in organization, and the strategies to implement workplace spirituality to enhance employee engagement in the organization. Design/methodology/approach Viewpoint paper. Findings This paper suggests that workplace spirituality will improve the level of engagement of employees. Originality/value This paper provides various strategies of workplace spirituality. This will help the organization to implement it in the work setting.
Objective: The purpose of this research is to find the current state of using educational technol... more Objective: The purpose of this research is to find the current state of using educational technology by teachers in higher education institutions. It also lists various reasons to which the teachers are not able to use educational technology in classrooms pertaining to infrastructural challenges. Methods/Analysis: The research used an online and paper based survey, where the college/university teachers responded to their use of educational technology in classrooms and their awareness about different tools. Data was collected from 19 engineering, 7 management and 8 arts and science colleges. A total of 328 teachers responded to the survey. Findings: The study shows the state of use of educational technology in colleges in Tamil Nadu. It draws upon the various infrastructural challenges that the teachers face on using technology in classrooms. Advanced trainings and follow ups are necessary to improve the present conditions. The teachers are provided only with minimum facilities on use of internet and computers. Application/Improvement: This paper makes a significant contribution to the lack of research pertaining to unknown problems of using educational technology in colleges and universities in India. It gives a clear picture why teachers do not use technologies in classrooms and also suggests solutions to infrastructural challenges.
SMART Journal of Business Management Studies, 2016
Medical Tourism is an emerging industry in India and Kerala State has been found to be a favourab... more Medical Tourism is an emerging industry in India and Kerala State has been found to be a favourable destination. Limited studies have been conducted, to assess the quality of services, rendered by the medical tourism facilitators and healthcare providers. This study was undertaken to establish relationship between the five service quality factors and the overall service quality. The measurement model of service quality was first tested by using Confirmatory Factor Analysis (CFA). Results indicated that the model was fit and all the variables were significantly loaded. Thereafter, the structural model, consisting of the five service quality factors and overall service quality, was tested by using multiple regression. Regression results reported significant relationship between the five service quality factors and the overall service quality. The authors have discussed the result and presented the implications for the healthcare and service providers in this study.
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Papers by Reeves Wesley