Visibuild is built to make quality simple — clear processes, shared ownership, and real-time visibility across every project. Here we break down how the platform works, who uses it, and what you can expect when you get started. Got something more specific? We’ll happily talk it through.
What is Visibuild?
Visibuild is a construction quality management platform designed to digitise inspections, track defects, and streamline quality assurance across every phase of a project — from early works through to post-completion.
Who is Visibuild built for?
Visibuild is built for builders, by builders. Our platform is used by general contractors, subcontractors, trade contractors, developers and consultants across commercial, industrial, residential, health, and infrastructure projects.
What types of projects does Visibuild support?
Visibuild is trusted on over 900 projects across Australia, New Zealand and the United Kingdom – including data centres, hospitals, schools, high-rise developments, and major infrastructure builds. Whether you’re managing a single site or a national or global portfolio, Visibuild scales with you.
Can I digitise our ITPs and checklists in Visibuild?
Yes — you can convert all your paper-based ITPs, hold points, and quality checklists into structured, trackable digital forms. Visibuild makes it easy to capture consistent data, assign responsibilities, and track completions in real time.
How are hold points managed in Visibuild?
Hold points are integrated into your ITPs and can be assigned to the right person or company for action. Visibuild ensures that no work progresses until hold points are properly completed and signed off.
Can I create custom checklist templates?
Absolutely. Visibuild allows you to create manually – or via our AI checklist builder – and reuse templates tailored to your unique QA processes. You can include drop-down fields, mandatory responses, and logic-based visibility to make checklists faster and easier to complete on site.
How does Visibuild help with defect, snagging & punchlist tracking?
With Visibuild, you can log, assign, and manage defects in real time — linking them to locations, systems, and responsibilities. Photos, comments, and due dates make follow-up easy, and closeout can be tracked through live dashboards.
Can Visibuild be used to manage NCRs (non-conformances)?
Yes — many clients use Visibuild to manage NCRs as part of their QA workflows. NCRs can be raised directly from checklists, linked to relevant ITPs, and tracked through to resolution.
How does Visibuild reduce rework?
By enabling earlier and more consistent inspections, clearly assigning accountability, and catching issues before they become rework. Our users have seen up to 50% reductions in defect costs by building it right the first time.
Can Visibuild support project handover and closeout?
Yes — Visibuild captures every inspection and defect throughout the build, creating a complete quality trail that simplifies handover. No more chasing paper records at practical completion.
What is Visibuild’s post-completion module?
Visibuild’s Post-Completion module helps you manage the defect liability period (DLP) by logging and tracking issues that arise after handover. These tickets are linked to your build-phase records to help resolve them faster.
How is Visibuild used during the DLP?
Facilities teams, builders, and subcontractors can use Visibuild to log and resolve warranty defects, track open items, and demonstrate resolution with time-stamped evidence — all within the same system used during construction.
What insights can I get from Visibuild?
Visibuild gives you real-time dashboards showing inspection progress, open defects, user activity, subcontractor performance, and template usage — filtered by stage, system, company, or location.
How can construction executives use Visibuild?
Executives can use our Company Dashboard to view performance across all active and completed projects. Identify risks early, track company-wide engagement, and measure QA outcomes at scale.
Can I export reports for clients or audits?
Yes — all data in Visibuild can be exported as PDFs or spreadsheets for client handovers, third-party audits, or internal reviews.
How easy is it to get started with Visibuild?
Very easy. Our team helps you onboard in days — not weeks. We digitise your QA templates, train your team, and offer ongoing support tailored to your project needs.
How long does onboarding take?
Onboarding typically takes less than a week. We’ll have your project team trained and your workflows digitised so you can start capturing quality data immediately.
Do subcontractors and site teams find it easy to use?
Yes — Visibuild is designed for field use. Simple interfaces, QR codes, and mobile-friendly checklists make it easy for anyone on site to adopt and engage with the platform.
What kind of support does Visibuild offer?
Our Customer Success team includes construction professionals who understand the real challenges of site work. You’ll get ongoing access to live support, resources, and tailored walkthroughs.