An MCP (Model Context Protocol) server for FreeScout helpdesk ticket management and workflow automation. This server provides tools to interact with FreeScout tickets, analyze issues, manage responses, and integrate with Git workflows.
Key Features
- 🎫 Ticket Management: Fetch, analyze, and update FreeScout tickets
- 🔍 Intelligent Analysis: Automatically analyze tickets to determine issue type, root cause, and solutions
- 💬 Draft Responses: Generate customer replies based on ticket analysis
- 🌳 Git Integration: Create and manage Git worktrees for ticket implementations
- 🔄 Full Workflow Support: Complete ticket-to-PR workflow automation
- 📊 Search Capabilities: Search and filter tickets across your FreeScout instance
Built with TypeScript and Node.js, this MCP server streamlines support workflows by connecting FreeScout with development tools and AI assistants.