Descripción
Instant Knowledge Base helps you launch a modern self-service help center in minutes, perfect for product docs, SaaS onboarding, internal SOPs, and FAQs. It includes a clean UI, AJAX live search, FAQ schema for rich results, role-based access, and flexible templates. Reduce tickets, improve CSAT, and keep answers consistent across your site.
Highlights
- AI-assisted search & AJAX filters for instant results.
- Custom post type for structured articles plus Help Topics (categories).
- FAQ system with Google FAQ schema for SEO-friendly snippets.
- Role-based access (global + per-article overrides).
- Related & most-viewed articles, breadcrumbs, and icons for topics.
- Fully responsive and theme-friendly.
- Shortcode to embed anywhere:
[instant_knowledgebase].
Why it’s different
- Built for speed and clarity (reduces support friction).
- Thoughtful privacy/GDPR controls (analytics respect consent).
- Templates for home, category, and single views; upgrade for premium designs.
⭐ WALK-THROUGH: Instant Knowledge Base Tutorial
Learn how to install, activate, and configure your knowledge base with our easy step-by-step guide.
Free KB features
- Unlimited KB Articles: Create an unlimited number of KB articles
- Unlimited FAQs: Create Modern & SEO Schema FAQs
- Modern, responsive layout
- Custom post type for Knowledge Base Articles
- Help Topics (categories) + hierarchy
- Real-time AJAX search and filters
- Unified Shortcode:
[instant_knowledgebase] - Related and Most Viewed articles
- Like/Dislike feedback
- Breadcrumbs and topic icons
- Role-based access (global + per-article)
- GDPR consent handling (analytics respect consent)
- Category visibility controls & empty-category options
Pro KB Features
- Layout Designs: 4+ professionally designed layouts you can instantly switch between and customize to match your brand.
- Advanced analytics dashboard: Track searched keywords, missing content, engagement, and article performance to optimize your KB.
- Conversion Funnels & Automated Insights: Identify drop-off points, user intent, and improvement opportunities with smart automated insights.
- Advanced search UI: Includes dropdown search, live suggestions, instant search results, and more.
- Typography (Google Fonts): Customize typography, layout, and Google Fonts to build a strong first impression.
- Hero section builder: Customize your KB hero section, with colors, backgrounds, animations, and advanced options.
- Interactive checklists: Add interactive checklists or single checkboxes inside articles for tutorials and workflows.
- PDF export: Export articles or full analytics reports with one click.
- KB Widget Add your knowledge base anywhere using the [ikbase_widget] shortcode. Give users quick search access with live, dropdown results right inside the page they’re on.
- Custom article & Help Topic Ordering: Easily organize your content by setting article order inside each category and managing category order for a perfectly structured KB homepage.
👨💻 Help Center & Support
Need help setting up? Want to explore features or request support?
💙 Love Instant Knowledgebase?
If this plugin saves you time or improves your support process, show your support:
Capturas
Default Template (Free) – Home Page Search bar and categories layout 
Default Template (Free) – Category Page – Clean category layout 
Default Template (Free) – Single Article Page – Single Article layout for easy reading 
Compact Template (Premium) – Category Page – Condensed view of categories and topics 
Compact Template (Premium) – Home Page – Minimalist home layout with compact blocks 
Default Template (Free) – Single Article Page – Basic article layout with sidebar navigation 
Opt-in Focus (Premium) – Category Page – Conversion-optimized category view with opt-in section 
Opt-in Focus (Premium) – Home Page – Homepage design focused on lead capture 
Opt-in Focus (Premium) – Single Article – Article layout with emphasis on engagement and signups 
Content Focus (Premium) – Home Page – Documentation-style home layout with clarity and space 
Content Focus (Premium) – Single Article Page – Reader-focused article format for tutorials or guides 
Help Center Modern (Premium) – Category Page – Sleek, modern layout for browsing categories 
Help Center Modern (Premium) – Home Page – Stylish homepage with helpful CTAs and structure 
Help Center Modern (Premium) – Single Article – Vibrant article design with clean typography 
GDPR and Privacy Policy – Settings panel for managing privacy and compliance preferences 
Knowledge Base Layout and Appearance – Customize layout elements, colors, and styles 
Knowledge Base Analytics Page – Track article views, feedback, and engagement 
Knowledge Base General Settings – Core plugin settings and configuration panel 
Knowledge Base Analytics Dashboard – Overview of knowledge base performance and trends 
Knowledge Base Analytics Chart and Graphs – Visual data for traffic, searches, and performance 
Knowledge Base Analytics Article Performance – Detailed stats on individual articles 
Typography Options – Customize fonts, sizes, and line spacing for readability 
Bloques
Este plugin proporciona 1 bloque.
- Checklist
Instalación
You can install the Instant Knowledgebase plugin in three ways:
Automatic
- In Plugins Add New, search for Instant Knowledge Base.
- Click Install Now, then Activate.
Upload
- Download the ZIP.
- Go to Plugins Add New Upload Plugin.
- Upload the ZIP, Install Now, then Activate
Preguntas frecuentes
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How do I display the knowledge base on my site?
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Use the [instant_knowledgebase] shortcode on any WordPress page or post to display the knowledge base.
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Can I restrict access to certain users?
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Yes. You can enable user-role restrictions from Settings > Knowledge Base to control who can view articles.
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Is this plugin mobile-friendly?
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Yes, it is fully responsive and optimized for smartphones and tablets.
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Can I customize the look and feel?
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Absolutely. You can apply custom CSS or override the plugin’s templates to match your site’s branding.
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Does it include article analytics?
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Yes. Built-in view counters, like/dislike feedback system, and comprehensive analytics dashboard help track user engagement.
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Can I import or export articles?
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Yes. The plugin includes import/export functionality for easy backup and transfer of knowledge base content.
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Does this plugin support FAQs?
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Yes. From v1.0.5, you can enable a dedicated FAQ system with schema markup for SEO.
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Can I hide certain categories?
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Yes. Categories can be hidden or shown on the frontend from category settings (new in 1.0.5).
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Can I hide empty categories?
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Yes. There’s a global option in Basic Settings to show/hide empty help topics.
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Does it include analytics?
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Yes. Free users get basic counters & feedback. Premium users get advanced analytics, conversion funnels, and external integrations (GA4, Mixpanel).
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Can I use the widget anywhere?
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Yes. Premium users can use
[ikbase_widget]to embed a KB widget anywhere. -
Can I change the terms «Articles» and «Categories»?
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Yes. You can rename «Articles» to «Knowledge Base» and «Categories» to «Help Topics» in the settings.
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How do I organize articles?
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Articles can be grouped using help topics (formerly categories) for better organization and navigation.
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Can I control access per article?
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Yes. You can set access permissions globally or override them on a per-article basis.
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What happens when I uninstall the plugin?
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The plugin provides options to retain or remove data, giving you more control during uninstallation.
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What analytics features are available?
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The plugin includes search analytics, article performance tracking, user engagement metrics, and exportable reports. [Premium features require a premium license.]
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Can I use custom fonts?
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Yes. The plugin supports Google Fonts integration and custom typography settings. [Premium feature requires a premium license.]
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Yes. Premium templates include Help Center Modern, Opt-in Focus v2, and Content Focus layouts. [Premium features require a premium license.]
Reseñas
Colaboradores y desarrolladores
«Instant Knowledge Base – AI Knowledge Base, Documentation, Wiki & Help Center» es un software de código abierto. Las siguientes personas han colaborado con este plugin.
Colaboradores
Traduce «Instant Knowledge Base – AI Knowledge Base, Documentation, Wiki & Help Center» a tu idioma.
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Registro de cambios
1.0.9 – 2025-12-02
- UI Enhancement: Modern Search Interface & Improved User Experience for default Layout Design
- UI Enhancement: Default layout homepage improvement with configurable Frequently Read Articles visibility and position
- UI Enhancement: Moved Universal Hero Section Settings to dedicated Hero Section tab in settings menu
- Tweak: Optimized search bar spacing and padding for improved readability
- Update: Compatibility update to WP version 6.9
1.0.8 – 2025-10-21
🚀 Major Update: Complete FAQ Template System & Navigation Improvements
* Feature: Style-specific FAQ templates – all FAQ URLs now support style selection (Default, Compact, Content Focus)
* Feature: FAQ category taxonomy templates – complete template system for FAQ category pages (/faq-category/)
* Feature: Compact style FAQ templates – archive, single, and category templates with modern gradient design
* Feature: Enhanced FAQ breadcrumb system – automatically includes «Knowledge Base > FAQ > Category» hierarchy
* Feature: Fallback content processing function – ensures compatibility when the Pro plugin is not active
* Feature: Complete separation of premium features into a standalone Pro plugin
* Feature: Added complete French (France) translation with 30+ translated strings
* Feature: Added complete Spanish (Spain) translation with 30+ translated strings
* Improvement: All FAQ templates follow consistent design standards matching article templates
* Tweak: Related FAQs and category links added to single FAQ templates
* Tweak: Search functionality integrated into all FAQ archive templates
* Fix: Template hierarchy now properly supports all FAQ URLs (archive, single, category)
1.0.7 – 2025-09-15
- Fix: Minor bug fixes and improvements
- Fix: Enhanced stability and performance optimizations
1.0.6
- Fix: Shortcodes in article content now display as plain text instead of being executed
- Feature: Article ordering within categories – set custom order numbers for articles (Premium)
- Feature: Subcategories with parent category relationships – organize content hierarchically
- Feature: Interactive checklists – add checkable task lists to articles (Premium)
- Feature: Single checkboxes – add individual checkboxes anywhere in articles (Premium)
- Improvement: Optimized article content spacing – reduced line spacing and list item spacing for better readability
- Improvement: Updated default layout with clean «Was this helpful?» feedback system and simplified «Also Read» section
- Feature: Customizable widget text – edit widget title and subtitle from Knowledge Base > Settings > Widget
1.0.5
🚀 Major Update: Advanced Analytics, FAQs & Content Management
- Feature: Category visibility controls – hide or show help topics/categories on the frontend
- Feature: Admin interface – added “Frontend Visibility” dropdown in category editor
- Feature: Category list view – new “Visibility” column with status indicators
- Feature: Empty categories setting – option to show/hide empty help topics
- Feature: FAQ system – enable/disable from settings with dedicated categories
- Feature: Google FAQ structured data – proper schema markup for SEO rich snippets
- Feature: Default FAQ category – automatically created when FAQ system is enabled
- Feature: [Premium] Knowledge Base Widget
[ikbase_widget]with customization options - Feature: [Premium] Real-time analytics dashboard with live activity tracking
- Feature: [Premium] Conversion funnel tracking with visualization
- Feature: [Premium] External analytics integration with Google Analytics 4 (GA4) and Mixpanel
- Feature: [Premium] Automated insights and recommendations system
- Feature: [Premium] Widget-specific analytics tracking and performance monitoring
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Feature: [Premium] Advanced activity feed with user behavior visualization
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Tweak: Hidden categories are excluded from frontend but remain accessible via direct URL
- Tweak: Updated templates to support category filtering consistently
- Tweak: Empty category logic improved – global setting to hide them from frontend
- Tweak: FAQ SEO optimization – FAQs follow Google schema guidelines
- Tweak: [Premium] Widget – improved customization, responsive design, and AJAX search
- Tweak: Enhanced analytics database structure for real-time data and funnels
- Tweak: Improved error handling, debugging, and security for analytics endpoints
- Fix: Fixed real-time analytics data refresh and display issues
- Fix: Resolved conversion funnel visualization and loading problems
- Fix: Improved analytics tracking reliability and consistency
- Fix: Enhanced widget analytics with proper event tracking
1.0.4
- Feature: [Premium] Content editor tools with code formatting and content boxes (Tip, Info, Warning)
- Feature: [Premium] Media support with image, GIF, video, and iFrame embedding via WordPress Media Library
- Feature: Image Lightbox – Click any editor-inserted image/GIF to open a fullscreen preview with next/previous navigation and keyboard support (Arrow keys, Esc)
- Feature: [Premium] iFrame embedding with customizable dimensions and responsive design
- Feature: Editor toolbar buttons for Tip, Info, Warning, GIF, Video, and iFrame now use icons for a cleaner, consistent UI
- Feature: Automatic frontend styling for code blocks, content boxes, media elements, and iFrames
- Fix: Import/Export – Improved reliability, added support for all settings, categories, and tags, and enhanced security checks
- Tweak: Enhanced frontend styling with responsive design and dark theme support
- Tweak: Improved import/export interface with clearer messages and better usability
- Tweak: Rebranded footer text to “Powered by Seventh Sky” across templates and admin preview
- Fix: Branding visibility logic – free users always see branding; licensed users can enable it via “Show Plugin Branding” (no longer auto-disabled by license)
- Feature: Slug/Permalink improvement – you can now use a page at /knowledgebase without conflicts; the CPT archive auto-disables when a page with the same slug exists, while single article URLs remain at /knowledgebase/{article}. After creating/removing the page, re-save Permalinks to flush rewrites
1.0.3
🚀 Major Update: Analytics & Premium Features
* Feature: [Premium] Comprehensive analytics dashboard with search tracking, article performance, and user engagement metrics
* Feature: [Premium] Advanced hero section builder with customizable backgrounds, animations, and content
* Feature: [Premium] Premium templates (Help Center Modern, Opt-in Focus v2, Content Focus) with enhanced layouts
* Feature: [Premium] GDPR compliance tools with customizable cookie consent banner
* Feature: [Premium] Typography customization with Google Fonts integration
* Feature: [Premium] Export/Import functionality for easy data management and backup
* Feature: Article hierarchy system with sections, subcategories, and article types
* Feature: Breadcrumb navigation for improved user experience
* Feature: [Premium] PDF export functionality for reports and articles
* Feature: [Premium] Performance tracking with scroll depth and time spent metrics
* Feature: [Premium] Advanced search features including dropdown search and live suggestions
* Tweak: Enhanced admin interface with improved settings organization
* Tweak: Better mobile responsiveness across all templates
* Tweak: Improved search algorithm for more relevant results
* Tweak: Enhanced user role management and access controls
* Fix: Various bug fixes and performance improvements
* Fix: Improved compatibility with different WordPress themes
* Fix: Enhanced security measures and data validation
1.0.2
- Feature: Added option to restrict knowledge base access to logged-in users. This can be set globally, with the option to override on individual articles.
- Feature: Introduced import/export functionality for easier data management.
- Feature: Added more user control during uninstallation.
- Tweak: Renamed Articles to Knowledge Base.
- Tweak: Renamed Categories to Help Topics.
- Tweak: Improved UI/UX for a smoother user experience.
- Fix: Minor bug fixes and performance enhancements.
1.0.1
- Improvement: Enhanced relevance of search results.
- Fix: Corrected search result alignment to better match theme settings.
1.0.0
🚀 Initial Release
* Custom post type for Knowledge Base Articles
* Category-based organization
* AJAX-powered search and filters
* Shortcode support
* User role-based access restrictions
* Related Articles and Most Viewed sections
* Like/Dislike feedback system
* Fully responsive design
* Support for custom templates and CSS overrides