Industrial Design Engineering

This research reveals that easy and instant access to data is critical, and feeling good and positive social outcomes of interaction will also support sustained product use. In addition, personalization of data is emerged to be an important expectation of the users. At the end, design implications for future personal informatics system are also offered.

Many people use physical activity tracking products to gather personal behavioral data, make better decisions, and make changes to their behavior. While the proliferation of new products on the market makes collecting personal data easier, how to help people engage with these products over
a long period of time remains an open question. To uncover which features of
physical activity tracking products lead to engaging experience, we conducted a study with people who use physical activity tracking products to support or track behavior change. We conducted baseline interviews and had participants interact
with either a BodyMedia armband or a FitBit activity tracker. Participants rated their experience with the product daily for a period of four weeks and reflected on their engagement at the end of the study. Through synthesis and analysis of
the study findings, we draw out four characteristics for engaging experience in physical activity tracking product use: connectivity, curiosity, personalization, and motivation.

Nowadays, technology affects our quality of life in various ways. One necessary aspect of using technology as a tool is to achieve optimal health, in other words, to make health focused decisions about everything in life. Different applications of technology now enable people to track their activity or
food intake through applications, web-sites or mobile products. Now, the challenge is to interpret and use large sums of available data in order to improve people’s wellbeing and promote health. In order to understand the possible
approaches to promoting health, a study was designed with an aim of understanding what people would expect from a virtual personal health coach and whether there is a difference by gender on priorities. The paper makes conclusions of the possibilities of designing according to the different needs and
expectations of women and men from a virtual health coach.

Tek boyutlu bir kavram olmaması sebebiyle kullanılabilirlik ölçümü için çeşitli öznel ve nesnel araçlar kullanılmaktadır. Fakat ne tür araçların hangi bağlamlarda kullanılacağına dair kesin yargıların bulunmaması ve aynı ölçüm araçlarıyla edinilen sonuçların dahi çelişebilmesi, kullanılabilirlik testlerinin etkinliğini ve güvenilirliğini yazında sorgulanan bir konu haline getirmiştir. Çalışmada söz konusu çelişkilere sebep olabilecek iki değişken, kullanıcı yetkinlik ve görev zorluk seviyeleri, 30 deneğin katılımı ve farklı dış görünümlere sahip iki ticari telsiz yardımıyla incelenmektedir. Sonuçta kullanılabilirlik testlerinin güvenilirliğini etkileyebilecek tehditler üzerinde durulmuş ve iki deneysel çalışma sayesinde kullanıcı yetkinlik ile görev zorluk seviyesinin öznel ve nesnel değerlendirme ölçütleriyle ilişkilerine dair bilgiler verilmiştir.

User research in understanding people’s needs and expectations is a critical part of the design process. Researchers have sought to find methods that help them to collect data and lead the design process properly. To achieve this, several methods have been borrowed from other disciplines, one of which is repertory grid technique (RGT). While RGT has been widely used in user research, a common understanding of how the qualitative data of RGT should
be analysed is still missing. This paper explores the qualitative and quantitative data analysis methods of RGT and suggests using cross impact analysis (CIA) for data analysis of qualitative data. It compares the results of suggested qualitative data analysis with the results of quantitative analysis.

Running has been perceived as an easy way of becoming physically active. Over time, amateur runners start to use technology to keep track of their training and be aware of their improvement. In that sense, this article explores runners' experience with activity tracking technology. After giving a brief review of literature in user experience and running experience, this paper demonstrates the runners' experience with tracking technology through an empirical study conducted with 30 runners. The paper illustrates the experience of runners with sports tracking technology over time, by discussing the importance of usefulness, interactivity, connectivity, and personalization of information within the experience.

Tasarım, insanlar ve teknoloji arasında bağlayıcı göreve sahiptir. Her teknolojik gelişme, yeni ve özgün bir deneyim yaratır; bu da insanların bir teknolojiyi nasıl deneyimlediği ve gerçek ihtiyaçlarının ne olduğunu anlamayı gerektirir. Bu bağlamda, kullanıcı odaklı metotlar, insanların bir teknolojiyi nasıl kullanmak istediği ve neye ihtiyaç duyduğuna ulaşmaya sağlar. Son yıllarda, deneyim ve etkileşimin, her kullanımda farklılaştığı üzerine tartışmalar yoğunlaşmıştır. Bu durum da, deneyimin nesnel ve kişiye özel olduğunun önemini ortaya koymaktadır. Her kullanıcının deneyimi, o kişinin becerileri, motivasyonları ve beklentileri farklı olduğu için, diğer kullanıcılardan farklıdır. Belirli bir teknoloji, bir kullanıcıda olumlu deneyim yaratabilirken, başka bir kullanıcı için olumsuz bir deneyime neden olabilir. Kullanıcı deneyimi yazınında de, insanların belirli bir sistemi, ürünü ya da teknolojiyi nasıl deneyimlediğine dair çeşitli bakış açıları mevcuttur. Bu bakış açılarının özümsenmesi, tasarımcıların kullanıcıyı tanıyarak tasarım yapmasına yol gösterici olarak kullanılabilir. Kullanıcı deneyimi, kullanıcı-ürün etkileşimine bütünsel bir perspektif getirmektedir. Her ne kadar farklı tanımlamalar yapılsa da, yazında kullanıcı deneyiminin boyutlarını tanımlamak için ortak bir anlayış görülmektedir. Sonuç olarak bu bildiri, teknolojik ürünlerde kullanıcı deneyimini araştıran modelleri inceleyerek, teknolojik ürünlerin kullanıcı deneyimi üzerine daha bütünsel bir model ortaya koymayı hedeflemektedir. Design can serve as the connector between people and technology. Each technological development creates new and unique experience. In relation, user centered methods can be utilized for understanding the way people wish to use and interact with technological products. It is recently argued that experience of and interaction with certain products or systems is different each time. One important point in experience is that it is subjective, private and personal. Experience of each person is different from one another, as abilities, motivations and expectations of each person can be different. While a specific technology can cause positive experience for one person, it can cause negative results for another. There are several frameworks in UX literature focusing on experience of users with systems, products or specific kind technologies. Refining and redesigning these frameworks is required to help the designers to get the most benefit from the HCI and design literature. User experience brings a holistic perspective on user-product interactions. Even though various definitions are made, a common ground is observed in defining the dimensions of experience. As a result, the aim of this paper is to explore the models that explain the user experience of technological products and put forward a holistic picture of user experience of technological products. * İlgili yazar: [email protected]

Running is an affordable way of becoming physically
active. Currently, amateur runners utilize running trackers to keep
records of their training and be aware of their performance. These
special type of users experience “data” in addition to the running
trackers. While there are studies that examine the experience of
physical activity trackers, there is no study that explore the data
experience of runners. Thus, this paper explores the dimensions of
data experience of amateur runners who employ running trackers to
learn about their performance. By giving a brief review of literature,
this paper demonstrates how amateur runners experience data and
how they expect to be informed, through a qualitative study
conducted with 30 amateur runners. The paper will end with design
suggestions to support the design of future running trackers that
better meet amateur runners’ data needs.

User experience evolves in accordance with users' attitudes, habits, and personality, as well as their prior experiences. Even though there are attempts to holistically frame the long-term experience of interactive products, there is still debate on how to guide designers in the design process of those products. To tackle this issue, this paper proposes the usage of Path of Long-Term User Experience (PLUX) model in design process. To interrogate the usefulness of the model, we conducted two studies. First, we adopted, adapted and tested the applicability of the backcasting approach, together with the visual materials that could be used in the design process. Following this, we tested the effectiveness of using the PLUX model as a guidance tool in designing interactive products. The PLUX model together with the backcasting approach helps designers to better ground their decisions in the design process and to find ways to enrich long-term user experience. The stages of user experience as well as the human and product-related qualities of the PLUX model facilitated in-depth reflection, and espoused creative interpretations of these qualities for ideation. However, the high level of detail is found limiting at times, depending on the ways the model is utilised.

Teaching in Higher Education Institutions (HEI) requests training and skills as researching. Unfortunately, on an international level the teaching training programme is not always crystal and clear, or even worse, not requested. Often researchers are asked to provide lectures without receiving proper formation. This approach creates sensible depletion in the educational quality. Offering an overview on how the Dutch HEIs are tackling the problem, the aim of this study is twofold: (i) presenting the University Teaching Qualification (UTQ) from a career development perspective and (ii) giving a qualitative evaluation of the entire process from the point of view of UTQ supervisors and lecturers. Finally concluding the relevance of such a professionalization programme.

Experience design is a growing field that attracts many designers' attention. One of the challenges of experience design is to be emphatic with the users and be critical about evaluating the results of the design process. This challenge requires several skills and knowledge, which the designers could gain during their higher education. While user-centred design methods have extensively been used, teaching how to critically evaluate experience design from the users' perspective is barely addressed in design education. To address this challenge, I explored the suitability of peer assessment in two consecutive years of Design and Meaning, a third-year Industrial Design Engineering Bachelors' course at the University of Twente, the Netherlands. I followed a set of activities and developed peertesting approach to amplify the role of design students in evaluating experience design works. In this approach, the students tested their peers' experience design works by pretending to be the users of the experience and assessed the works as if they were the experience design teachers. To prepare the students for this activity, I employed peer feedback and evaluation-preparation sessions during the course. Results showed that peer-testing could significantly contribute to experience design courses' evaluation-related learning goals when the students are provided with sufficient guidance. Results from both years provided promising evidence that peer-testing could be a method for teaching experience design evaluation in higher education design courses.

There is an increasing interest in teaching user experience design in many of the industrial design bachelor’s programs. The subjectivity of the topic requires new approaches as well as reliable and valid assessment tools. It has always been a challenge for the teachers to assess creative work in higher education. In relation, the assessment of how products create user experience in student works requires extra attention. In this paper, we discuss the difficulty of properly assessing design and explain the development and application of rubrics that we aimed to facilitate the assessment of design for user experience assignments of a 3rd year bachelors’ course of the University of Twente. We present evidence of the reliability and validity of the assessment through the rubrics. Usability of the rubrics for assessment purposes has also been addressed.