{"id":1126,"date":"2018-05-04T02:35:03","date_gmt":"2018-05-04T02:35:03","guid":{"rendered":"https:\/\/utvcom.com\/?p=1126"},"modified":"2019-09-27T01:48:53","modified_gmt":"2019-09-27T01:48:53","slug":"troubleshooting-faq","status":"publish","type":"post","link":"https:\/\/utvcom.com\/troubleshooting-faq\/","title":{"rendered":"Troubleshooting &#038; FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1126\" class=\"elementor elementor-1126\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d13c7e6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d13c7e6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4179a5b\" data-id=\"4179a5b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bb2fa5a elementor-widget elementor-widget-text-editor\" data-id=\"bb2fa5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The below video will cover a few of the frequently asked questions (FAQ) and troubleshooting tips for TheCOM that you should be aware of.\u00a0 If you still have issues give us a call or drop us an E-mail we are here for you!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ab5f54b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ab5f54b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-95025fa\" data-id=\"95025fa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e40314 elementor-widget elementor-widget-video\" data-id=\"2e40314\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;show_image_overlay&quot;:&quot;yes&quot;,&quot;image_overlay&quot;:{&quot;url&quot;:&quot;https:\\\/\\\/utvcom.com\\\/wp-content\\\/uploads\\\/2018\\\/05\\\/Troubleshooting-FAQ.jpg&quot;,&quot;id&quot;:1129,&quot;size&quot;:&quot;&quot;},&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/0pmJgSd6lno&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t\t\t<div class=\"elementor-custom-embed-image-overlay\" style=\"background-image: url(https:\/\/utvcom.com\/wp-content\/uploads\/2018\/05\/Troubleshooting-FAQ.jpg);\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-custom-embed-play\" role=\"button\" aria-label=\"Play Video\" tabindex=\"0\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-play\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eb478cc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eb478cc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c91eb0a\" data-id=\"c91eb0a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-05cacb0 elementor-widget elementor-widget-heading\" data-id=\"05cacb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Power Check<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e6a220c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e6a220c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7656562\" data-id=\"7656562\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f59849 elementor-widget elementor-widget-text-editor\" data-id=\"2f59849\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Using another 12 Volt receptacle (like a phone charger) check to make sure your UTV power port is receiving power?<ul><li>If yes move on to 2<\/li><li>If not check your fuse on your machine or see your dealer<\/li><\/ul><\/li><li>Plug in TheCOM. Is the red indicator light lit up on the power cord (Note 2019 models doe not have a red LED light on the cord)?<ul><li>If not check the fuse inside the power plug by unscrewing the silver tip and replacing the fuse with a 250V 10 amp fuse.<\/li><li>If yes move on to 3<\/li><\/ul><\/li><li>Does the radio light up (typically a blue screen)?<ul><li>If not make sure the unit is powered on by pressing and holding the power button (left knob on radio see left picture).<\/li><li>If the radio doesn\u2019t power on check the fuse in the back between the radio and intercom. It is in a black housing that unscrews.<\/li><li>If yes move to 4<\/li><\/ul><\/li><li>Does the red indicator light up on the intercom (TheCOM)?<ul><li>If not the make sure the power switch is on.<\/li><li>If power switch is on but no light then check the fuse in the back it is in a white plastic houseing that unlocks by twisting.<\/li><li>If the light is on and the radio is on but you can\u2019t hear the radio check the \u201cRadio Connect\u201d switch is on.<\/li><\/ul><\/li><li>If it still does not work please email or call us and we will do some further diagnoses.<ul><li><a href=\"mailto:Info@utvcom.com\">Info@utvcom.com<\/a><\/li><li>(208) 779-2891<\/li><li>Download the power check document below<\/li><\/ul><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-23e5ee9\" data-id=\"23e5ee9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d09c48 elementor-widget elementor-widget-image\" data-id=\"5d09c48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"395\" height=\"1021\" src=\"https:\/\/utvcom.com\/wp-content\/uploads\/2018\/05\/Power-check-blog-post-1.jpg\" class=\"attachment-large size-large wp-image-1322\" alt=\"The COM power cord\" srcset=\"https:\/\/utvcom.com\/wp-content\/uploads\/2018\/05\/Power-check-blog-post-1.jpg 395w, https:\/\/utvcom.com\/wp-content\/uploads\/2018\/05\/Power-check-blog-post-1-116x300.jpg 116w, https:\/\/utvcom.com\/wp-content\/uploads\/2018\/05\/Power-check-blog-post-1-300x775.jpg 300w\" sizes=\"(max-width: 395px) 100vw, 395px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-99ef81d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"99ef81d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4233abd\" data-id=\"4233abd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ccad02 elementor-widget elementor-widget-heading\" data-id=\"6ccad02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Power Check PDF <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bca8044 elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"bca8044\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/utvcom.com\/wp-content\/uploads\/2018\/08\/Power-Check.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<i class=\"fa fa-file-pdf-o\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4d37e34 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d37e34\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-b16a985\" data-id=\"b16a985\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-02c3754 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"02c3754\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/utvcom.com\/wp-content\/uploads\/2019\/02\/TheCOM-Owners-Manualv6.pdf%20\" target=\"_blank\" class=\"elementor-icon elementor-animation-pulse\" tabindex=\"-1\" aria-label=\"&lt;font color=&quot;#dd3333&quot;&gt;TheCOM User Manual&lt;\/font&gt;\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-file-pdf\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/utvcom.com\/wp-content\/uploads\/2019\/02\/TheCOM-Owners-Manualv6.pdf%20\" target=\"_blank\" >\n\t\t\t\t\t\t\t<font color=\"#dd3333\">TheCOM User Manual<\/font>\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<font color=\"#f0f0f0\">Download TheCOM user manual here.<\/font>\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-29673dc\" data-id=\"29673dc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06fb662 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"06fb662\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/utvcom.com\/wp-content\/uploads\/2019\/02\/K7900-8900-Radio-manual.pdf\" target=\"_blank\" class=\"elementor-icon elementor-animation-pulse\" tabindex=\"-1\" aria-label=\"&lt;font color=&quot;#dd3333&quot;&gt;Radio User Manual&lt;\/font&gt;\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-file-pdf\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/utvcom.com\/wp-content\/uploads\/2019\/02\/K7900-8900-Radio-manual.pdf\" target=\"_blank\" >\n\t\t\t\t\t\t\t<font color=\"#dd3333\">Radio User Manual<\/font>\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<font color=\"#f0f0f0\">Download the Radio user manual here.<\/font>\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f7c658d\" data-id=\"f7c658d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c81f42c elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"c81f42c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/utvcom.com\/wp-content\/uploads\/2019\/09\/Frequencies-9-26-2019.pdf\" target=\"_blank\" class=\"elementor-icon elementor-animation-pulse\" tabindex=\"-1\" aria-label=\"&lt;font color=&quot;#dd3333&quot;&gt;Frequency Chart&lt;\/font&gt;\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-table\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/utvcom.com\/wp-content\/uploads\/2019\/09\/Frequencies-9-26-2019.pdf\" target=\"_blank\" >\n\t\t\t\t\t\t\t<font color=\"#dd3333\">Frequency Chart<\/font>\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<font color=\"#f0f0f0\">Download the 25 watt and 8 watt radio Frequency chart here.<\/font>\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The below video will cover a few of the frequently asked questions (FAQ) and troubleshooting tips for TheCOM that you should be aware of.&nbsp; If you still have issues give us a call or drop us an E-mail we are here for you! Power Check Using another 12 Volt receptacle (like a phone charger) check [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":966,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[32,30,40,33],"tags":[],"class_list":["post-1126","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-radio","category-general","category-how-to","category-intercom"],"_links":{"self":[{"href":"https:\/\/utvcom.com\/wp-json\/wp\/v2\/posts\/1126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/utvcom.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/utvcom.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/utvcom.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/utvcom.com\/wp-json\/wp\/v2\/comments?post=1126"}],"version-history":[{"count":0,"href":"https:\/\/utvcom.com\/wp-json\/wp\/v2\/posts\/1126\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/utvcom.com\/wp-json\/wp\/v2\/media\/966"}],"wp:attachment":[{"href":"https:\/\/utvcom.com\/wp-json\/wp\/v2\/media?parent=1126"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/utvcom.com\/wp-json\/wp\/v2\/categories?post=1126"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/utvcom.com\/wp-json\/wp\/v2\/tags?post=1126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}