Papers by Kaisa Väänänen-vainio-mattila
UX research: what theoretical roots do we build on — if any?.
Theories behind UX Research and How They Are Used in Practice
At CHI2011 we organized a SIG session asking the question “What theoretical roots do we build on,... more At CHI2011 we organized a SIG session asking the question “What theoretical roots do we build on, if any,
in UX research?” Overall, 122 single items from about
70 participants were collected, which corroborates the
relevance of and interest in this topic. Whilst the
theoretical foundations for UX research are not yet
established, those responses can serve as candidate
resources for setting the theoretical directions. A
primary conclusion from the SIG discussion is that the
CHI community needs theories in UX research and
practice. A major contribution of the workshop will be
to clarify the applicability and transferability of different
theories, theoretical foundations, concepts in informing
UX design and evaluation in both research and practice.
In particular we will look into theories that have already
been applied in practice.
In search of theoretical foundations for UX research and practice
In this paper we point out the relevance of and the
need for a theoretical discussion around UX ... more In this paper we point out the relevance of and the
need for a theoretical discussion around UX research
and practice. Although there is a good coverage of
methodological and design related topics in the HCI
literature, there is still a lack of theoretical focus in the
rapidly increasing work on user experience (UX). We
analyzed 122 individual items on theories collected in a
CHI’11 special interest group session on UX theories
and theoretical frameworks. The data set was filtered
and categorized in several iterations, resulting in 56
items distributed over 7 major theory categories and
related to 9 relevant disciplines. The categories are an
initial mapping of the field and point towards the
directions for further conceptual and theoretical
clarification. Our results help to explore the multidisciplinary
nature of UX and to build a more solid
foundation for UX research and practice.
In this paper, we investigate 30 user experience (UX) evaluation methods that were collected duri... more In this paper, we investigate 30 user experience (UX) evaluation methods that were collected during a special interest group session at the CHI2009 Conference. We present a categorization of the collected UX evaluation methods and discuss the range of methods from both academic and industrial perspectives.
In the last decade, User eXperience (UX) research in the academic community has produced a multit... more In the last decade, User eXperience (UX) research in the academic community has produced a multitude of UX models and frameworks. These models address the key issues of UX: its subjective, highly situated and dynamic nature, as well as the pragmatic and hedonic factors leading to UX. At the same time, industry is adopting the UX term but the practices
I don't mind being logged, but want to remain in control
Proceedings of the 28th international conference on Human factors in computing systems - CHI '10, 2010
Page 1. I Don't Mind Being Logged, but Want to Remain in Control: A Field Study of Mobile Ac... more Page 1. I Don't Mind Being Logged, but Want to Remain in Control: A Field Study of Mobile Activity and Context Logging Tuula Kärkkäinen1, Tuomas Vaittinen2, Kaisa Väänänen-Vainio-Mattila1,2 1Tampere University of Technology ...
CHI '13 Extended Abstracts on Human Factors in Computing Systems on - CHI EA '13, 2013
Mobile and ubiquitous systems create opportunities for new kinds of interactivity in public space... more Mobile and ubiquitous systems create opportunities for new kinds of interactivity in public spaces. Examples of human-technology interactions in public spaces include interactive displays on different scales; mobile systems enabling projection in public environments; smart interactive and reactive objects; tangible interfaces; and public media arts. Human-system and mediated human-human interactions become public and visible to the people around the same space. This creates many possibilities and challenges for designing the user experience that arise primarily from the social and physical context. This workshop will bring together researchers, designers, practitioners and media artists to discuss elements and viewpoints of such new forms of experiences. The results of the workshop will be an "experience design space" and a research agenda for experiences with interactive systems used in public spaces.
An exploratory study of user-generated spatial gestures with social mobile devices
Proceedings of the 11th International Conference on Mobile and Ubiquitous Multimedia - MUM '12, 2012
ABSTRACT Social Devices are smart phones that interact with each other in order to proactively tr... more ABSTRACT Social Devices are smart phones that interact with each other in order to proactively trigger interaction between co-located users. Social Devices promote proxemic interactions between people and can act as enablers of users' social contacts. Various modalities are used to support natural interactions between users and Social Devices. We present an explorative study of spatial gestures that could support interactions with Social Devices. Our aim was to find out what kind of gestures users would like to use for different types of actions. Ten pairs participated in a laboratory study in which they went through three scenarios of Social Devices. The participants were asked to generate gestures that they would find suitable for user actions within the scenarios. In this paper, we present the found gesture types and their fit to various user actions. Our results show that Scan, Swing, Nod and Turn the screen down are potential spatial gestures for intuitive use of Social Devices. User feedback about their preferences of using spatial gestures indicates issues of social acceptance.
Communication technology for human-dog interaction
Proceedings of the 2011 annual conference on Human factors in computing systems - CHI '11, 2011
Whereas communication technology to connect people has long been an integral part of our everyday... more Whereas communication technology to connect people has long been an integral part of our everyday lives, it has only recently expanded to offer applications for dogs and dog-owners. In this paper, we present two explorative studies to understand the experiences and expectations of dog owners for communication technology to support their interaction with dogs. These studies look at two different
Expectations for user experience in haptic communication with mobile devices
Proceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services - MobileHCI '09, 2009
Abstract The haptic modality--the sense of touch--is utilized very limitedly in current human-com... more Abstract The haptic modality--the sense of touch--is utilized very limitedly in current human-computer interaction. Especially in mobile communication, the haptic modality could provide a means for richer multimodal and emotional communication between users over distance ...
Collective Content as a Facilitator of Community Interaction: A User Study of Four Close-Knit Communities
Lecture Notes in Computer Science, 2009
Social online services offer communities means for creating and using media content together. The... more Social online services offer communities means for creating and using media content together. The content is jointly used for maintaining relationships and constructing common memories and experiences. Thus, it is very collective by nature. However, few studies have focused on the ways in which communities interact with such collective content. We conducted a field study on how four communities create,
Design guidelines for managing metadata for personal content on mobile devices
Proceedings of the 7th International Conference on Mobile and Ubiquitous Multimedia - MUM '08, 2008
ABSTRACT Personal media content is increasingly accessed by mobile devices and services. Small ha... more ABSTRACT Personal media content is increasingly accessed by mobile devices and services. Small handheld devices may give access to thousands of personal media items such as photos, music and messages, but managing the vast amount of content on a small ...
User needs for metadata management in mobile multimedia content services
Proceedings of the 6th International Conference on Mobile Technology, Application & Systems - Mobility '09, 2009
ABSTRACT Users increasingly need to manage their personal content on different platforms, includi... more ABSTRACT Users increasingly need to manage their personal content on different platforms, including mobile devices. Metadata is a central means for users to manage large amounts of different types of personal content. Even though technical solutions and services that ...
Proceedings of the 2012 ACM annual conference extended abstracts on Human Factors in Computing Systems Extended Abstracts - CHI EA '12, 2012
In this paper we point out the relevance of and the need for a theoretical discussion around UX r... more In this paper we point out the relevance of and the need for a theoretical discussion around UX research and practice. Although there is a good coverage of methodological and design related topics in the HCI literature, there is still a lack of theoretical focus in the rapidly increasing work on user experience (UX). We analyzed 122 individual items on theories collected in a CHI'11 special interest group session on UX theories and theoretical frameworks. The data set was filtered and categorized in several iterations, resulting in 56 items distributed over 7 major theory categories and related to 9 relevant disciplines. The categories are an initial mapping of the field and point towards the directions for further conceptual and theoretical clarification. Our results help to explore the multidisciplinary nature of UX and to build a more solid foundation for UX research and practice.
Proceedings of the 2011 annual conference extended abstracts on Human factors in computing systems - CHI EA '11, 2011
User Experience (UX) research focusing on the emotional and experiential aspects of system usage ... more User Experience (UX) research focusing on the emotional and experiential aspects of system usage is of highly recognized relevance for the CHI community. A lot of work has been conducted with different goals: investigating a common definition and understanding of UX, creating appropriate concepts, frameworks and models for supporting design and development processes, and developing methods and techniques for evaluating UX. However, there is still a lack of in-depth discussions on the theoretical roots and foundations for all of these UX activities in academia and industry. In this SIG we will explore the state of the art in the theory of UX research in order to lay the fundament for further advancements of the UX field. We will also discuss how the theoretical viewpoints can benefit, and be influenced by the UX practitioners' work.
Proceedings of the 6th Nordic Conference on Human-Computer Interaction Extending Boundaries - NordiCHI '10, 2010
The recent shift of emphasis to user experience (UX) has rendered it a central focus of product d... more The recent shift of emphasis to user experience (UX) has rendered it a central focus of product design and evaluation. A multitude of methods for UX design and evaluation exist, but a clear overview of the current state of the available UX evaluation methods is missing. This is partly due to a lack of agreement on the essential characteristics of UX. In this paper, we present the results of our multi-year effort of collecting UX evaluation methods from academia and industry with different approaches such as literature review, workshops, Special Interest Groups sessions and an online survey. We have collected 96 methods and analyzed them, among other criteria, based on the product development phase and the studied period of experience. Our analysis reveals development needs for UX evaluation methods, such as early-stage methods, methods for social and collaborative UX evaluation, establishing practicability and scientific quality, and a deeper understanding of UX.
Proceedings of the 2012 ACM annual conference extended abstracts on Human Factors in Computing Systems Extended Abstracts - CHI EA '12, 2012
At CHI2011 we organized a SIG session asking the question "What theoretical roots do we build on,... more At CHI2011 we organized a SIG session asking the question "What theoretical roots do we build on, if any, in UX research?" Overall, 122 single items from about 70 participants were collected, which corroborates the relevance of and interest in this topic. Whilst the theoretical foundations for UX research are not yet established, those responses can serve as candidate resources for setting the theoretical directions. A primary conclusion from the SIG discussion is that the CHI community needs theories in UX research and practice. A major contribution of the workshop will be to clarify the applicability and transferability of different theories, theoretical foundations, concepts in informing UX design and evaluation in both research and practice. In particular we will look into theories that have already been applied in practice.
Proceedings of the 27th international conference extended abstracts on Human factors in computing systems - CHI EA '09, 2009
High quality user experience (UX) has become a central competitive factor of product development ... more High quality user experience (UX) has become a central competitive factor of product development in mature consumer markets. Although the term UX is widely used, the methods and tools for evaluating UX are still inadequate. This SIG session collects information and experiences about UX evaluation methods used in both academia and industry, discusses the pros and cons of each method, and ideates on how to improve the methods.
User experience (UX) has been recognized as an important quality factor of interactive products a... more User experience (UX) has been recognized as an important quality factor of interactive products and services. Current design practices aim at ensuring a generally pleasurable or satisfying UX. However, approaches and methods for designing for specific experiences are still scarce. This paper addresses experience-driven design (EDD) by reflecting upon a study where playful experiences (PLEX) were utilized as design targets in a practical design assignment of a post-graduate seminar. The outcomes and learning experiences imply that utilizing PLEX as target experiences in the EDD approach is a sound way to provide design inspiration and guidance, and help refining early design ideas. The pre-defined playful experiences were considered as fruitful starting points for brainstorming as well as constant reminders of the rationale of the design. The paper concludes with reflections on applying EDD and four roles in which it was found beneficial:
Now let's do it in practice
Proceeding of the twenty-sixth annual CHI conference extended abstracts on Human factors in computing systems - CHI '08, 2008
Abstract As the selection of products and services becomes profuse in the technology market, it i... more Abstract As the selection of products and services becomes profuse in the technology market, it is often the delighting user experience (UX) that differentiates a successful product from the competitors. Product development is no longer about implementing features and testing their usability, but understanding users' daily lives and evaluating if a product resonates with the in-depth user needs. Although UX is a widely adopted term in industry, the tools for evaluating UX in product development are still inadequate. Based on ...
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Papers by Kaisa Väänänen-vainio-mattila
in UX research?” Overall, 122 single items from about
70 participants were collected, which corroborates the
relevance of and interest in this topic. Whilst the
theoretical foundations for UX research are not yet
established, those responses can serve as candidate
resources for setting the theoretical directions. A
primary conclusion from the SIG discussion is that the
CHI community needs theories in UX research and
practice. A major contribution of the workshop will be
to clarify the applicability and transferability of different
theories, theoretical foundations, concepts in informing
UX design and evaluation in both research and practice.
In particular we will look into theories that have already
been applied in practice.
need for a theoretical discussion around UX research
and practice. Although there is a good coverage of
methodological and design related topics in the HCI
literature, there is still a lack of theoretical focus in the
rapidly increasing work on user experience (UX). We
analyzed 122 individual items on theories collected in a
CHI’11 special interest group session on UX theories
and theoretical frameworks. The data set was filtered
and categorized in several iterations, resulting in 56
items distributed over 7 major theory categories and
related to 9 relevant disciplines. The categories are an
initial mapping of the field and point towards the
directions for further conceptual and theoretical
clarification. Our results help to explore the multidisciplinary
nature of UX and to build a more solid
foundation for UX research and practice.
in UX research?” Overall, 122 single items from about
70 participants were collected, which corroborates the
relevance of and interest in this topic. Whilst the
theoretical foundations for UX research are not yet
established, those responses can serve as candidate
resources for setting the theoretical directions. A
primary conclusion from the SIG discussion is that the
CHI community needs theories in UX research and
practice. A major contribution of the workshop will be
to clarify the applicability and transferability of different
theories, theoretical foundations, concepts in informing
UX design and evaluation in both research and practice.
In particular we will look into theories that have already
been applied in practice.
need for a theoretical discussion around UX research
and practice. Although there is a good coverage of
methodological and design related topics in the HCI
literature, there is still a lack of theoretical focus in the
rapidly increasing work on user experience (UX). We
analyzed 122 individual items on theories collected in a
CHI’11 special interest group session on UX theories
and theoretical frameworks. The data set was filtered
and categorized in several iterations, resulting in 56
items distributed over 7 major theory categories and
related to 9 relevant disciplines. The categories are an
initial mapping of the field and point towards the
directions for further conceptual and theoretical
clarification. Our results help to explore the multidisciplinary
nature of UX and to build a more solid
foundation for UX research and practice.