Papers by Gert-jan Vreede
The need to gather and use decentralized information and resources in responding to disasters dem... more The need to gather and use decentralized information and resources in responding to disasters demands an integrated interface that can support large-scale collaboration. This paper describes the development of a collaboration tool interface. The tool will surpass existing groupware and social networking applications, providing easy entry, categorization, and visualization of masses of critical data; the ability to form ad-hoc teams
Collaborative engineering of processes and systems introduction to the minitrack
Proceedings of the 35th Annual Hawaii International Conference on System Sciences, 2002
ABSTRACT Not Available
Proceedings of the 33rd Annual Hawaii International Conference on System Sciences, 2000
When very large groups have to brainstorm in smaller subgroups, meeting organizers have a choice ... more When very large groups have to brainstorm in smaller subgroups, meeting organizers have a choice between two options: (1) Let every subgroup start from scratch, or (2) Let every next subgroup build on the results from the previous subgroup. We refer to these options as the Decathlon and Relay modes of brainstorming respectively. During a case study we investigated which brainstorming mode would be more productive and result in higher levels of participant satisfaction. Consistent with the hypotheses, Relay groups appeared to be more productive than Decathlon groups, in particular in terms of elaborations to previous contributions. Relay groups were also found to be more satisfied. This study also introduced the elaboration coefficient, an indicator to quantify the amount of task relevant discussion in brainstorming groups. The results of this study hint at a number of meeting design guidelines for very large brainstorming groups.
Designing an Emergency Response System for Electronic Laboratory Diagnostics Consultation
Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06), 2006
... Ann Fruhling¹, Anthony Sambol², Steven Hinrichs², Gert-Jan deVreede¹ afruhling@unomaha. edu a... more ... Ann Fruhling¹, Anthony Sambol², Steven Hinrichs², Gert-Jan deVreede¹ afruhling@unomaha. edu [email protected] [email protected] ... These include the National Biosurveillance Informatics System (NBIS), the Public Health Informatics Network (PHIN), the National ...
The value of electronic collaboration has arisen as successful organisations recognize that they ... more The value of electronic collaboration has arisen as successful organisations recognize that they need to convert their intellectual resources into customized services. The shift from personal computing to interpersonal or collaborative computing has given rise to ways of working that may bring about better and more effective use of intellectual resources. Current efforts in managing knowledge have concentrated on producing;
A Cross-Cultural Investigation of the Goal-Attainment-Likelihood Construct and Its Effect on Satisfaction with Technology Supported Collaboration
Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008), 2008
Abstract Collaboration technologies often provide benefits to teams working together to achieve a... more Abstract Collaboration technologies often provide benefits to teams working together to achieve a common goal. Such technologies may be abandoned, however, if users are dissatisfied with the work practices that they support. Goal attainment has been identified as a key antecedent to satisfaction with technology supported collaboration. We examine the theoretical relationship between perceived changes in the likelihood of goal attainment and satisfaction with technology supported collaboration (operationalized as satisfaction with ...
Integrated Series in Information Systems, 2011
Information Systems / Information Technology (IS/IT) Satisfaction is a key indicator of IS/IT suc... more Information Systems / Information Technology (IS/IT) Satisfaction is a key indicator of IS/IT success. For IS professionals and providers, satisfaction is critical throughout the life of a system because dissatisfied stakeholders can derail implementation, discontinue using an important system, erode IS/IT budgets, or even transfer their entire IT infrastructure to a different organization. The IS literature offers several perspectives on satisfaction, but none yet accounts fully for known satisfaction phenomena. We identify ten observed satisfaction effects, and summarize six existing models for satisfaction, identifying their merits, and the limits of their explanatory power. We then advance Yield Shift Theory (YST), a new causal theory for the satisfaction response that offers a more complete explanation of this phenomenon. YST derives two propositions from five assumptions to propose that variations in the satisfaction response are caused by shifts in yield for an individual's active goal set. We argue the falsifiability and scientific utility of the theory, discuss its relevance to the IS/IT artifact, and suggest a variety of directions for future research.
ACM SIGMIS Database, 1999
Technologies used to support group work are based on and contain underlying assumptions regarding... more Technologies used to support group work are based on and contain underlying assumptions regarding how people work together. The appropriateness of such assumptions is an important factor in determining the successful employment of the technology. This paper uses an action research approach to explore the boundaries of effective GSS application by challenging the basic assumptions built into GSS. This exploration is carried out in the context of a particular arena in which groups have to interact to reach a certain goal: inter-organizational policy networks. From 9 cases it appears that GSS are most effective in the orientation phase of inter-organizational policy making, while GSS should be avoided during the separation phase where winners and losers can be identified. During the package deal phase of an inter-organizational policy making process, GSS may have added value to offer, but it should be employed with caution. To this end, a number of meeting design guidelines is presented.
Measuring participants' perception on facilitation in group support systems meetings
Proceedings of the 2001 ACM SIGCPR conference on Computer personnel research - SIGCPR '01, 2001
Facilitation is often considered to be one of the key factors in the successful application of Gr... more Facilitation is often considered to be one of the key factors in the successful application of Group Support Systems. Research on GSS facilitation has revealed insight into the types of tasks performed by facilitators and the potential positive effects of facilitation on group consensus and satisfaction. However, earlier research has hardly approached GSS facilitation from the participants' point of view.
Journal of Global Information Technology Management, 2000
Research into Group Support Systems (GSS) has traditionally employed laboratory, or to a lesser e... more Research into Group Support Systems (GSS) has traditionally employed laboratory, or to a lesser extent, field study methodologies. Questions have been raised as a result concerning methodological appropriateness to complex dynamic organisational situations. In this paper, we describe an approach that combines Action Research with GSS, so as to gain the benefits arising both from direct intervention with organisations, and from the use of a system that encourages greater participation in group interaction.
2010 43rd Hawaii International Conference on System Sciences, 2010
illustrates key concepts with examples from proof of concept systems. It summarizes early results... more illustrates key concepts with examples from proof of concept systems. It summarizes early results with these systems in the field.
Support for collaborative design: animated electronic meetings
Proceedings of the Thirtieth Hawaii International Conference on System Sciences, 1997
In an action research study at the Amsterdam Municipal Police Force, we critically evaluate the c... more In an action research study at the Amsterdam Municipal Police Force, we critically evaluate the combined use of Group Support Systems, joint modeling facilities, and animation techniques to support subject matter expert (SME) involvement in organizational change processes. The SMEs involved in the study jointly constructed and evaluated static and dynamic models of the police force's current and future structure
Proceedings of the 34th Annual Hawaii International Conference on System Sciences, 2001
In this paper experiences with a collaborative design approach, supported by discrete event simul... more In this paper experiences with a collaborative design approach, supported by discrete event simulation are presented. Four studies, in which alternative designs of organizational processes are explored, are discussed. One study takes place at an insurance company and three at an airport. The way of working followed, is evaluated and compared to the existing problem solving approach, which represents a tradition of collaborative business engineering. Furthermore the collaborative aspect and the simulation support are evaluated, in order to come with improvements for the participative way of working and its support.
Proceedings of the 38th Annual Hawaii International Conference on System Sciences, 2005
By collaborating people can accomplish more than they could as separate individuals. Yet, achievi... more By collaborating people can accomplish more than they could as separate individuals. Yet, achieving effective team collaboration remains a challenge. Organizations struggle to make collaboration work. They often resort to implementing technologies, while experiences show that technology alone seldom is the answer. Collaboration processes need to be explicitly designed structured and managed to maximize the focus of purposeful effort. This is at the heart of a new area of research: Collaboration Engineering -designing recurring collaboration processes that can be transferred to groups that can be selfsustaining in these processes using collaboration techniques and technology. Through a number of action research studies with a host of organizations we developed a Collaboration Engineering design approach. This paper presents and illustrates this approach in terms of its way of thinking, working, modeling and controlling. Finally, an agenda for future research is defined.
37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the, 2004
Simulation Practice and Theory, 1996
The use of animation as a communication instrument has many advantages in the process of organiza... more The use of animation as a communication instrument has many advantages in the process of organization (re)design. An analytical definition of animation is used as a basis for describing the development and the use of animation models. The tasks of developing an animation model are linked to a problem solving process which constitutes the core of a simulation based approach for redesigning organizational processes. The use of an animation model is linked to the different types of communication encountered during a simulation study. As will be shown in two real-life case studies, animation models can help to facilitate and enhance the quality of communication processes during organization (re)design efforts.
A field study into the organizational application of group support systems
Proceedings of the 1997 ACM SIGCPR conference on Computer personnel research - SIGCPR '97, 1997
Results from many laboratory studies and field studies suggest that Group Support Systems (GSS) m... more Results from many laboratory studies and field studies suggest that Group Support Systems (GSS) may have an added value to organizational problem solving. However, few studies have been reported on the actual organizational application of this technology. This field study investigated the use of a GSS in a large insurance firm over a number of sessions. Data was gathered with
Understanding Methodological Differences to Study Convergence in Group Support System Sessions
Lecture Notes in Computer Science, 2008
... LM, Nunamaker, JF: Electronic brainstorming and group size. Academy of Management Journal 35(... more ... LM, Nunamaker, JF: Electronic brainstorming and group size. Academy of Management Journal 35(2), 350369 (1992) 15. Bouchard Jr., TJ, Hare, M.: Size Performance, and Potential in Brainstorming Groups. Journal of Applied Psychology 54(1), 5155 (1970) 16. Brennan, RL ...
Lecture Notes in Computer Science, 2007
Collaboration Engineering is an approach to design and deploy collaboration processes that can be... more Collaboration Engineering is an approach to design and deploy collaboration processes that can be executed by practitioners for high value recurring tasks. A collaboration engineer designs collaboration processes and transfers them to practitioners in an organization. Through the recurring nature of the task, combined with lower investment in training, the approach is more likely to be successful in organizations because it is easier to adopt and sustain collaboration support in this way. In order to be successful, collaboration engineers need to develop collaboration process designs that have many more functions and requirements than traditional process agenda's of facilitators. This paper describes a step-by-step approach for the design of such collaboration processes. The approach was evaluated in a number of iterations. The evaluation results provide support for the usefulness of the approach.
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Papers by Gert-jan Vreede