
Marc Hockings
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Papers by Marc Hockings
low use of technical information. Understanding of factors
that affect the influence of technical information on management
decision-making is limited. We sought to identify
leverage points for improved technical information dissemination
in the New South Wales Parks and Wildlife
Service, Australia, given the significant recent investments
in monitoring and evaluation that had been made. We did
so by exploring the inter-relationships between factors
affecting the influence of different information types on
management decisions. Results indicate that managers
have a high inclination toward adaptive behavior, given
they operate in an information poor environment. The most
influential types of information were those that enabled
interaction between information provider and recipient
(e.g., staff experience and expertise). An analysis of the
concordance in individuals’ responses for different information
types showed that neither accessibility nor organizational
expectation of use was aligned with influence on
decision-making. Alignment of responses also varied by work area. Raising expectations of information use or
increasing access to particular types of information is
therefore unlikely to result in an increase in influence on
management decision-making. Rather than focussing on
matching accessibility and expected use of particular
information types, our results indicate that technical
information uptake is best supported through existing peer
networks tailored to specific work areas.
low use of technical information. Understanding of factors
that affect the influence of technical information on management
decision-making is limited. We sought to identify
leverage points for improved technical information dissemination
in the New South Wales Parks and Wildlife
Service, Australia, given the significant recent investments
in monitoring and evaluation that had been made. We did
so by exploring the inter-relationships between factors
affecting the influence of different information types on
management decisions. Results indicate that managers
have a high inclination toward adaptive behavior, given
they operate in an information poor environment. The most
influential types of information were those that enabled
interaction between information provider and recipient
(e.g., staff experience and expertise). An analysis of the
concordance in individuals’ responses for different information
types showed that neither accessibility nor organizational
expectation of use was aligned with influence on
decision-making. Alignment of responses also varied by work area. Raising expectations of information use or
increasing access to particular types of information is
therefore unlikely to result in an increase in influence on
management decision-making. Rather than focussing on
matching accessibility and expected use of particular
information types, our results indicate that technical
information uptake is best supported through existing peer
networks tailored to specific work areas.