This study examines the relationship between the processes of Knowledge Management (KM) and educa... more This study examines the relationship between the processes of Knowledge Management (KM) and educational organization outcome in respect to academic performance. The study is based on a survey design and cross-sectional. The survey was conducted on 41 quality improvement-adoption colleges in Iraqi higher-education institutions (HEIs). The study hypotheses were tested through correlation and regression analyses. The results supported the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from KM processes. Pearson's correlation pointed out that all processes of KM have significant correlations with academic performance measures. Regression analysis showed significantly positive relationships. In addition, statistical analysis also indicated that the KM processes should be implemented collectively rather than separately. In conclusion, this study provided insight and further understanding of the effect of KM processes on academic performance, and therefore, allo...
E-government services are in their infancy in many developing countries, particularly in Iraq. Th... more E-government services are in their infancy in many developing countries, particularly in Iraq. The achievement of e-government services is dependent on government support as well as the users of these services. This study adopted the Unified Theory of Acceptance and Use of Technology (UTAUT) model to explore factors that determine the adoption of e-government services in the Iraqi higher-education context. In the University of Kufa, 430 academic staffs' were surveyed using a modified version of the UTAUT model. The results reveal that performance expectancy and effort expectancy determine academic staffs' behavioural intention. Moreover, facilitating conditions and behavioural intentions determine academic staffs' use of e-government services' implications for decision-makers and suggestions for further research are also considered throughout this study.
This study examines the relationship between the processes of Knowledge Management (KM) and educa... more This study examines the relationship between the processes of Knowledge Management (KM) and educational organization outcome in respect to academic performance. The study is based on a survey design and cross-sectional.The survey was conducted on 41 quality improvementadoption colleges in Iraqi higher-education institutions (HEIs).The study hypotheses were tested through correlation and regression analyses. The results supported the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from KM processes. Pearson's correlation pointed out that all processes of KM have significant correlations with academic performance measures.Regression analysis showed significantly positive relationships. In addition, statistical analysis also indicated that the KM processes should be implemented collectively rather than separately.In conclusion, this study provided insight and further understanding of the effect of KM processes on academic performance, and therefore, allows dec...
This study aims to investigate empirically the relationship between the key practices of total qu... more This study aims to investigate empirically the relationship between the key practices of total quality management (TQM) and organisational knowledge creation (OKC) as perceived by academic leadership in Iraqi Higher Education Institutions (HEIs). Based on a survey design, the study is conducted on 41 quality improvement-adoption colleges in Iraqi HEIs. The hypotheses of this study are tested through correlation and multivariate analyses. The results support the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from TQM practices. Pearson correlation points out that all practices of TQM have significant correlations with OKC. Regression analyses show significant positive relationships. Additionally, statistical analysis also indicates that the TQM practices should be implemented collectively rather than individually. In conclusion, this study provides insight and further understanding of the effect of TQM practices on OKC, and therefore, allows practitioners to ge...
Every organization is taking advantage of Knowledge Management (KM) in achieving their set organi... more Every organization is taking advantage of Knowledge Management (KM) in achieving their set organizational objectives in this era of knowledge economy. No doubt, realizing the organizational goals will lead to Organizational Performance (OP) and such performance has to do with the employee’s performance. To achieve maximum possible Organizational Performance within a knowledge economy, the Knowledge Management Processes must be effective so as to assist the knowledge workers. There have been series of arguments in this regard that Total Quality Management (TQM) alone is not enough to measure Organizational Performance that Knowledge Management needs to be involved. This paper is to explore the relationship between Total Quality Management, Knowledge Management and Organizational Performance.
This study aimed to explore empirically the relationship between the core elements of Total Quali... more This study aimed to explore empirically the relationship between the core elements of Total Quality Management (TQM) and knowledge sharing as perceived by academic leadership in Iraqi higher education institutions (HEIs). The study was based on a survey design and time horizon was cross-sectional with least researcher’s interference. Considering the domain of this study, the survey was carried out in 64 colleges selected randomly from four public universities in Iraq, which adopted quality improvement practices. The final number of participates for this study was 40 colleges. The study hypotheses were tested using correlation and multivariate analyses. The results supported all hypotheses posited for the study, suggesting that HEIs can benefit from TQM core elements. The correlation analysis indicated that all core elements of TQM have significant correlations with knowledge sharing. Regression analyses indicated significantly positive relationships among the study’s constructs. Fur...
Purpose This study aims to expand the Unified Theory of Acceptance and Use of Technology (UTAUT2)... more Purpose This study aims to expand the Unified Theory of Acceptance and Use of Technology (UTAUT2) by exploring the effect of two new predictors: technological innovativeness and information quality, along with the learning value and the original determinants that influence faculty and students’ acceptance of the Moodle-Learning Management System. The modified model includes nine predictors: performance expectancy, effort expectancy, social influence, facilitating conditions, learning value, hedonic motivation, habit, technological innovativeness and information quality. Design/methodology/approach The study is based on a cross-sectional survey design. The target population was faculty and students of the University of Kufa in Iraq. An online questionnaire was used to collect 228 responses from faculty and 553 from students. Findings Results of the Structural Equation Modeling (SEM) Partial Least Squares (PLS) analysis revealed that factors which influence faculty acceptance were soc...
Purpose The purpose of this paper is to investigate the associations between total quality manage... more Purpose The purpose of this paper is to investigate the associations between total quality management (TQM) core elements, knowledge management (KM) processes, and educational organization outcome with respect to academic performance (AP). Design/methodology/approach The study is based on a cross-sectional survey design. The survey was conducted on 87 colleges in Iraqi higher-education institutions (HEIs). Four main hypotheses were developed and tested statistically by applying multivariate data analyses. Findings The results provided evidence that both TQM core elements and KM processes should be implemented holistically. TQM core elements have a positive and significant impact on both KM processes and AP. Moreover, KM processes partially mediate the association between TQM core elements and AP. Originality/value Empirical research on the association between TQM, KM, and performance is very limited. This study provides insights and further understanding of the effect of TQM core el...
This study aimed to explore empirically the relationship between the core elements of Total Quali... more This study aimed to explore empirically the relationship between the core elements of Total Quality Management (TQM) and knowledge sharing as perceived by academic leadership in Iraqi higher education institutions (HEIs). The study was based on a survey design and time horizon was cross-sectional with least researcher's interference. Considering the domain of this study, the survey was carried out in 64 colleges selected randomly from four public universities in Iraq, which adopted quality improvement practices. The final number of participates for this study was 40 colleges. The study hypotheses were tested using correlation and multivariate analyses. The results supported all hypotheses posited for the study, suggesting that HEIs can benefit from TQM core elements. The correlation analysis indicated that all core elements of TQM have significant correlations with knowledge sharing. Regression analyses indicated significantly positive relationships among the study's constructs. Furthermore, statistical analysis also indicated that the TQM core elements should be implemented holistically rather than individually. In conclusion, this study provided insight and further understanding of the effect of TQM core elements on knowledge sharing, and therefore, allows practitioners to get in depth knowledge about the impact of TQM core elements in HEIs context.
This study aims to investigate empirically the relationship
between the key practices of total qu... more This study aims to investigate empirically the relationship between the key practices of total quality management (TQM) and organisational knowledge creation (OKC) as perceived by academic leadership in Iraqi Higher Education Institutions (HEIs). Based on a survey design, the study was conducted on 41 quality improvement-adoption colleges in Iraqi HEIs. The hypotheses of this study were tested through correlation and multivariate analyses. The results support the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from TQM practices. Pearson correlation pointed out that all practices of TQM have significant correlations with OKC. Regression analyses show significant positive relationships. Additionally, statistical analysis also indicated that the TQM practices should be implemented collectively rather than individually. In conclusion, this study provides insight and further understanding of the effect of TQM practices on OKC, and therefore, allows practitioners to get in-depth knowledge about the impact of TQM practices in Iraqi HEIs context.
This study aimed to explore empirically the relationship between the core elements of Total Quali... more This study aimed to explore empirically the relationship between the core elements of Total Quality Management (TQM) and knowledge sharing as perceived by academic leadership in Iraqi higher education institutions (HEIs). The study was based on a survey design and time horizon was cross-sectional with least researcher's interference. Considering the domain of this study, the survey was carried out in 64 colleges selected randomly from four public universities in Iraq, which adopted quality improvement practices. The final number of participates for this study was 40 colleges. The study hypotheses were tested using correlation and multivariate analyses. The results supported all hypotheses posited for the study, suggesting that HEIs can benefit from TQM core elements. The correlation analysis indicated that all core elements of TQM have significant correlations with knowledge sharing. Regression analyses indicated significantly positive relationships among the study's constructs. Furthermore, statistical analysis also indicated that the TQM core elements should be implemented holistically rather than individually. In conclusion, this study provided insight and further understanding of the effect of TQM core elements on knowledge sharing, and therefore, allows practitioners to get in depth knowledge about the impact of TQM core elements in HEIs context.
This study aims to investigate empirically the relationship between the key practices of total qu... more This study aims to investigate empirically the relationship between the key practices of total quality management (TQM) and organisational knowledge creation (OKC) as perceived by academic leadership in Iraqi Higher Education Institutions (HEIs). Based on a survey design, the study is conducted on 41 quality improvement-adoption colleges in Iraqi HEIs. The hypotheses of this study are tested through correlation and multivariate analyses. The results support the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from TQM practices. Pearson correlation points out that all practices of TQM have significant correlations with OKC. Regression analyses show significant positive relationships. Additionally, statistical analysis also indicates that the TQM practices should be implemented collectively rather than individually. In conclusion, this study provides insight and further understanding of the effect of TQM practices on OKC, and therefore, allows practitioners to get in-depth knowledge about the impact of TQM practices in Iraqi HEIs context.
This study examines the relationship between the processes of Knowledge Management (KM) and educa... more This study examines the relationship between the processes of Knowledge Management (KM) and educational organization outcome in respect to academic performance. The study is based on a survey design and cross-sectional. The survey was conducted on 41 quality improvement-adoption colleges in Iraqi higher-education institutions (HEIs). The study hypotheses were tested through correlation and regression analyses. The results supported the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from KM processes. Pearson's correlation pointed out that all processes of KM have significant correlations with academic performance measures. Regression analysis showed significantly positive relationships. In addition, statistical analysis also indicated that the KM processes should be implemented collectively rather than separately. In conclusion, this study provided insight and further understanding of the effect of KM processes on academic performance, and therefore, allows decision-makers to get in-depth knowledge about the impact of KM processes in Iraqi HEIs context.
This study aims to investigate empirically the relationship between the key practices of total qu... more This study aims to investigate empirically the relationship between the key practices of total quality management (TQM) and organisational knowledge creation (OKC) as perceived by academic leadership in Iraqi Higher Education Institutions (HEIs). Based on a survey design, the study is conducted on 41 quality improvement-adoption colleges in Iraqi HEIs. The hypotheses of this study are tested through correlation and multivariate analyses. The results support the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from TQM practices. Pearson correlation points out that all practices of TQM have significant correlations with OKC. Regression analyses show significant positive relationships. Additionally, statistical analysis also indicates that the TQM practices should be implemented collectively rather than individually. In conclusion, this study provides insight and further understanding of the effect of TQM practices on OKC, and therefore, allows practitioners to get in-depth knowledge about the impact of TQM practices in Iraqi HEIs context.
E-government services are in their infancy in many developing countries, particularly in Iraq. Th... more E-government services are in their infancy in many developing countries, particularly in Iraq. The achievement of e-government services is dependent on government support as well as the users of these services. This study adopted the Unified Theory of Acceptance and Use of Technology (UTAUT) model to explore factors that determine the adoption of e-government services in the Iraqi higher-education context. In the University of Kufa, 430 academic staffs’ were surveyed using a modified version of the UTAUT model. The results reveal that performance expectancy and effort expectancy determine academic staffs’ behavioural intention. Moreover, facilitating conditions and behavioural intentions determine academic staffs’ use of e-government services' implications for decision-makers and suggestions for further research are also considered throughout this study.
This study examines the relationship between the processes of Knowledge Management (KM) and educa... more This study examines the relationship between the processes of Knowledge Management (KM) and educational organization outcome in respect to academic performance. The study is based on a survey design and cross-sectional. The survey was conducted on 41 quality improvementadoption colleges in Iraqi higher-education institutions (HEIs). The study hypotheses were tested through correlation and regression analyses. The results supported the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from KM processes. Pearson's correlation pointed out that all processes of KM have significant correlations with academic performance measures. Regression analysis showed significantly positive relationships. In addition, statistical analysis also indicated that the KM processes should be implemented collectively rather than separately. In conclusion, this study provided insight and further understanding of the effect of KM processes on academic performance, and therefore, allows decision-makers to get in-depth knowledge about the impact of KM processes in Iraqi HEIs context.
This study aimed to explore empirically the relationship between the core elements of Total Quali... more This study aimed to explore empirically the relationship between the core elements of Total Quality Management (TQM) and knowledge sharing as perceived by academic leadership in Iraqi higher education institutions (HEIs). The study was based on a survey design and time horizon was cross-sectional with least researcher’s interference. Considering the domain of this study, the survey was carried out in 64 colleges selected randomly from four public universities in Iraq, which adopted quality improvement practices. The final number of participates for this study was 40 colleges. The study hypotheses were tested using correlation and multivariate analyses. The results supported all hypotheses posited for the study, suggesting that HEIs can benefit from TQM core elements. The correlation analysis indicated that all core elements of TQM have significant correlations with knowledge sharing. Regression analyses indicated significantly positive relationships among the study’s constructs. Furthermore, statistical analysis also indicated that the TQM core elements should be implemented holistically rather than individually. In conclusion, this study provided insight and further understanding of the effect of TQM core elements on knowledge sharing, and therefore, allows practitioners to get in depth knowledge about the impact of TQM core elements in HEIs context.
This study examines the relationship between the processes of Knowledge Management (KM) and educa... more This study examines the relationship between the processes of Knowledge Management (KM) and educational organization outcome in respect to academic performance. The study is based on a survey design and cross-sectional. The survey was conducted on 41 quality improvement-adoption colleges in Iraqi higher-education institutions (HEIs). The study hypotheses were tested through correlation and regression analyses. The results supported the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from KM processes. Pearson's correlation pointed out that all processes of KM have significant correlations with academic performance measures. Regression analysis showed significantly positive relationships. In addition, statistical analysis also indicated that the KM processes should be implemented collectively rather than separately. In conclusion, this study provided insight and further understanding of the effect of KM processes on academic performance, and therefore, allo...
E-government services are in their infancy in many developing countries, particularly in Iraq. Th... more E-government services are in their infancy in many developing countries, particularly in Iraq. The achievement of e-government services is dependent on government support as well as the users of these services. This study adopted the Unified Theory of Acceptance and Use of Technology (UTAUT) model to explore factors that determine the adoption of e-government services in the Iraqi higher-education context. In the University of Kufa, 430 academic staffs' were surveyed using a modified version of the UTAUT model. The results reveal that performance expectancy and effort expectancy determine academic staffs' behavioural intention. Moreover, facilitating conditions and behavioural intentions determine academic staffs' use of e-government services' implications for decision-makers and suggestions for further research are also considered throughout this study.
This study examines the relationship between the processes of Knowledge Management (KM) and educa... more This study examines the relationship between the processes of Knowledge Management (KM) and educational organization outcome in respect to academic performance. The study is based on a survey design and cross-sectional.The survey was conducted on 41 quality improvementadoption colleges in Iraqi higher-education institutions (HEIs).The study hypotheses were tested through correlation and regression analyses. The results supported the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from KM processes. Pearson's correlation pointed out that all processes of KM have significant correlations with academic performance measures.Regression analysis showed significantly positive relationships. In addition, statistical analysis also indicated that the KM processes should be implemented collectively rather than separately.In conclusion, this study provided insight and further understanding of the effect of KM processes on academic performance, and therefore, allows dec...
This study aims to investigate empirically the relationship between the key practices of total qu... more This study aims to investigate empirically the relationship between the key practices of total quality management (TQM) and organisational knowledge creation (OKC) as perceived by academic leadership in Iraqi Higher Education Institutions (HEIs). Based on a survey design, the study is conducted on 41 quality improvement-adoption colleges in Iraqi HEIs. The hypotheses of this study are tested through correlation and multivariate analyses. The results support the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from TQM practices. Pearson correlation points out that all practices of TQM have significant correlations with OKC. Regression analyses show significant positive relationships. Additionally, statistical analysis also indicates that the TQM practices should be implemented collectively rather than individually. In conclusion, this study provides insight and further understanding of the effect of TQM practices on OKC, and therefore, allows practitioners to ge...
Every organization is taking advantage of Knowledge Management (KM) in achieving their set organi... more Every organization is taking advantage of Knowledge Management (KM) in achieving their set organizational objectives in this era of knowledge economy. No doubt, realizing the organizational goals will lead to Organizational Performance (OP) and such performance has to do with the employee’s performance. To achieve maximum possible Organizational Performance within a knowledge economy, the Knowledge Management Processes must be effective so as to assist the knowledge workers. There have been series of arguments in this regard that Total Quality Management (TQM) alone is not enough to measure Organizational Performance that Knowledge Management needs to be involved. This paper is to explore the relationship between Total Quality Management, Knowledge Management and Organizational Performance.
This study aimed to explore empirically the relationship between the core elements of Total Quali... more This study aimed to explore empirically the relationship between the core elements of Total Quality Management (TQM) and knowledge sharing as perceived by academic leadership in Iraqi higher education institutions (HEIs). The study was based on a survey design and time horizon was cross-sectional with least researcher’s interference. Considering the domain of this study, the survey was carried out in 64 colleges selected randomly from four public universities in Iraq, which adopted quality improvement practices. The final number of participates for this study was 40 colleges. The study hypotheses were tested using correlation and multivariate analyses. The results supported all hypotheses posited for the study, suggesting that HEIs can benefit from TQM core elements. The correlation analysis indicated that all core elements of TQM have significant correlations with knowledge sharing. Regression analyses indicated significantly positive relationships among the study’s constructs. Fur...
Purpose This study aims to expand the Unified Theory of Acceptance and Use of Technology (UTAUT2)... more Purpose This study aims to expand the Unified Theory of Acceptance and Use of Technology (UTAUT2) by exploring the effect of two new predictors: technological innovativeness and information quality, along with the learning value and the original determinants that influence faculty and students’ acceptance of the Moodle-Learning Management System. The modified model includes nine predictors: performance expectancy, effort expectancy, social influence, facilitating conditions, learning value, hedonic motivation, habit, technological innovativeness and information quality. Design/methodology/approach The study is based on a cross-sectional survey design. The target population was faculty and students of the University of Kufa in Iraq. An online questionnaire was used to collect 228 responses from faculty and 553 from students. Findings Results of the Structural Equation Modeling (SEM) Partial Least Squares (PLS) analysis revealed that factors which influence faculty acceptance were soc...
Purpose The purpose of this paper is to investigate the associations between total quality manage... more Purpose The purpose of this paper is to investigate the associations between total quality management (TQM) core elements, knowledge management (KM) processes, and educational organization outcome with respect to academic performance (AP). Design/methodology/approach The study is based on a cross-sectional survey design. The survey was conducted on 87 colleges in Iraqi higher-education institutions (HEIs). Four main hypotheses were developed and tested statistically by applying multivariate data analyses. Findings The results provided evidence that both TQM core elements and KM processes should be implemented holistically. TQM core elements have a positive and significant impact on both KM processes and AP. Moreover, KM processes partially mediate the association between TQM core elements and AP. Originality/value Empirical research on the association between TQM, KM, and performance is very limited. This study provides insights and further understanding of the effect of TQM core el...
This study aimed to explore empirically the relationship between the core elements of Total Quali... more This study aimed to explore empirically the relationship between the core elements of Total Quality Management (TQM) and knowledge sharing as perceived by academic leadership in Iraqi higher education institutions (HEIs). The study was based on a survey design and time horizon was cross-sectional with least researcher's interference. Considering the domain of this study, the survey was carried out in 64 colleges selected randomly from four public universities in Iraq, which adopted quality improvement practices. The final number of participates for this study was 40 colleges. The study hypotheses were tested using correlation and multivariate analyses. The results supported all hypotheses posited for the study, suggesting that HEIs can benefit from TQM core elements. The correlation analysis indicated that all core elements of TQM have significant correlations with knowledge sharing. Regression analyses indicated significantly positive relationships among the study's constructs. Furthermore, statistical analysis also indicated that the TQM core elements should be implemented holistically rather than individually. In conclusion, this study provided insight and further understanding of the effect of TQM core elements on knowledge sharing, and therefore, allows practitioners to get in depth knowledge about the impact of TQM core elements in HEIs context.
This study aims to investigate empirically the relationship
between the key practices of total qu... more This study aims to investigate empirically the relationship between the key practices of total quality management (TQM) and organisational knowledge creation (OKC) as perceived by academic leadership in Iraqi Higher Education Institutions (HEIs). Based on a survey design, the study was conducted on 41 quality improvement-adoption colleges in Iraqi HEIs. The hypotheses of this study were tested through correlation and multivariate analyses. The results support the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from TQM practices. Pearson correlation pointed out that all practices of TQM have significant correlations with OKC. Regression analyses show significant positive relationships. Additionally, statistical analysis also indicated that the TQM practices should be implemented collectively rather than individually. In conclusion, this study provides insight and further understanding of the effect of TQM practices on OKC, and therefore, allows practitioners to get in-depth knowledge about the impact of TQM practices in Iraqi HEIs context.
This study aimed to explore empirically the relationship between the core elements of Total Quali... more This study aimed to explore empirically the relationship between the core elements of Total Quality Management (TQM) and knowledge sharing as perceived by academic leadership in Iraqi higher education institutions (HEIs). The study was based on a survey design and time horizon was cross-sectional with least researcher's interference. Considering the domain of this study, the survey was carried out in 64 colleges selected randomly from four public universities in Iraq, which adopted quality improvement practices. The final number of participates for this study was 40 colleges. The study hypotheses were tested using correlation and multivariate analyses. The results supported all hypotheses posited for the study, suggesting that HEIs can benefit from TQM core elements. The correlation analysis indicated that all core elements of TQM have significant correlations with knowledge sharing. Regression analyses indicated significantly positive relationships among the study's constructs. Furthermore, statistical analysis also indicated that the TQM core elements should be implemented holistically rather than individually. In conclusion, this study provided insight and further understanding of the effect of TQM core elements on knowledge sharing, and therefore, allows practitioners to get in depth knowledge about the impact of TQM core elements in HEIs context.
This study aims to investigate empirically the relationship between the key practices of total qu... more This study aims to investigate empirically the relationship between the key practices of total quality management (TQM) and organisational knowledge creation (OKC) as perceived by academic leadership in Iraqi Higher Education Institutions (HEIs). Based on a survey design, the study is conducted on 41 quality improvement-adoption colleges in Iraqi HEIs. The hypotheses of this study are tested through correlation and multivariate analyses. The results support the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from TQM practices. Pearson correlation points out that all practices of TQM have significant correlations with OKC. Regression analyses show significant positive relationships. Additionally, statistical analysis also indicates that the TQM practices should be implemented collectively rather than individually. In conclusion, this study provides insight and further understanding of the effect of TQM practices on OKC, and therefore, allows practitioners to get in-depth knowledge about the impact of TQM practices in Iraqi HEIs context.
This study examines the relationship between the processes of Knowledge Management (KM) and educa... more This study examines the relationship between the processes of Knowledge Management (KM) and educational organization outcome in respect to academic performance. The study is based on a survey design and cross-sectional. The survey was conducted on 41 quality improvement-adoption colleges in Iraqi higher-education institutions (HEIs). The study hypotheses were tested through correlation and regression analyses. The results supported the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from KM processes. Pearson's correlation pointed out that all processes of KM have significant correlations with academic performance measures. Regression analysis showed significantly positive relationships. In addition, statistical analysis also indicated that the KM processes should be implemented collectively rather than separately. In conclusion, this study provided insight and further understanding of the effect of KM processes on academic performance, and therefore, allows decision-makers to get in-depth knowledge about the impact of KM processes in Iraqi HEIs context.
This study aims to investigate empirically the relationship between the key practices of total qu... more This study aims to investigate empirically the relationship between the key practices of total quality management (TQM) and organisational knowledge creation (OKC) as perceived by academic leadership in Iraqi Higher Education Institutions (HEIs). Based on a survey design, the study is conducted on 41 quality improvement-adoption colleges in Iraqi HEIs. The hypotheses of this study are tested through correlation and multivariate analyses. The results support the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from TQM practices. Pearson correlation points out that all practices of TQM have significant correlations with OKC. Regression analyses show significant positive relationships. Additionally, statistical analysis also indicates that the TQM practices should be implemented collectively rather than individually. In conclusion, this study provides insight and further understanding of the effect of TQM practices on OKC, and therefore, allows practitioners to get in-depth knowledge about the impact of TQM practices in Iraqi HEIs context.
E-government services are in their infancy in many developing countries, particularly in Iraq. Th... more E-government services are in their infancy in many developing countries, particularly in Iraq. The achievement of e-government services is dependent on government support as well as the users of these services. This study adopted the Unified Theory of Acceptance and Use of Technology (UTAUT) model to explore factors that determine the adoption of e-government services in the Iraqi higher-education context. In the University of Kufa, 430 academic staffs’ were surveyed using a modified version of the UTAUT model. The results reveal that performance expectancy and effort expectancy determine academic staffs’ behavioural intention. Moreover, facilitating conditions and behavioural intentions determine academic staffs’ use of e-government services' implications for decision-makers and suggestions for further research are also considered throughout this study.
This study examines the relationship between the processes of Knowledge Management (KM) and educa... more This study examines the relationship between the processes of Knowledge Management (KM) and educational organization outcome in respect to academic performance. The study is based on a survey design and cross-sectional. The survey was conducted on 41 quality improvementadoption colleges in Iraqi higher-education institutions (HEIs). The study hypotheses were tested through correlation and regression analyses. The results supported the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from KM processes. Pearson's correlation pointed out that all processes of KM have significant correlations with academic performance measures. Regression analysis showed significantly positive relationships. In addition, statistical analysis also indicated that the KM processes should be implemented collectively rather than separately. In conclusion, this study provided insight and further understanding of the effect of KM processes on academic performance, and therefore, allows decision-makers to get in-depth knowledge about the impact of KM processes in Iraqi HEIs context.
This study aimed to explore empirically the relationship between the core elements of Total Quali... more This study aimed to explore empirically the relationship between the core elements of Total Quality Management (TQM) and knowledge sharing as perceived by academic leadership in Iraqi higher education institutions (HEIs). The study was based on a survey design and time horizon was cross-sectional with least researcher’s interference. Considering the domain of this study, the survey was carried out in 64 colleges selected randomly from four public universities in Iraq, which adopted quality improvement practices. The final number of participates for this study was 40 colleges. The study hypotheses were tested using correlation and multivariate analyses. The results supported all hypotheses posited for the study, suggesting that HEIs can benefit from TQM core elements. The correlation analysis indicated that all core elements of TQM have significant correlations with knowledge sharing. Regression analyses indicated significantly positive relationships among the study’s constructs. Furthermore, statistical analysis also indicated that the TQM core elements should be implemented holistically rather than individually. In conclusion, this study provided insight and further understanding of the effect of TQM core elements on knowledge sharing, and therefore, allows practitioners to get in depth knowledge about the impact of TQM core elements in HEIs context.
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Papers by Ammar Zwain
between the key practices of total quality management (TQM)
and organisational knowledge creation (OKC) as perceived by
academic leadership in Iraqi Higher Education Institutions (HEIs).
Based on a survey design, the study was conducted on 41 quality improvement-adoption colleges in Iraqi HEIs. The hypotheses of this study were tested through correlation and multivariate analyses. The results support the main hypotheses for the study, suggesting
that Iraqi HEIs can benefit from TQM practices. Pearson correlation
pointed out that all practices of TQM have significant correlations with OKC. Regression analyses show significant positive relationships. Additionally, statistical analysis also indicated that the TQM practices should be implemented collectively rather than individually. In conclusion, this study provides insight and further understanding of the effect of TQM practices on OKC, and therefore, allows practitioners to get in-depth knowledge about the impact of TQM practices in Iraqi HEIs context.
determine the adoption of e-government services in the Iraqi higher-education context. In the University of Kufa, 430 academic staffs’ were surveyed using a modified version of the UTAUT model. The results reveal that performance expectancy and effort expectancy determine academic staffs’ behavioural intention. Moreover,
facilitating conditions and behavioural intentions determine academic staffs’ use of e-government services' implications for decision-makers and suggestions for further research are also considered throughout this study.
for the study, suggesting that Iraqi HEIs can benefit from KM processes. Pearson's correlation pointed out that all processes of KM have significant correlations with academic performance measures. Regression analysis showed significantly positive relationships. In addition, statistical analysis also indicated that the KM processes should be implemented collectively rather than separately. In conclusion, this study provided insight and further understanding of the effect of KM processes on academic performance, and therefore, allows decision-makers to get in-depth knowledge about the impact of KM processes in Iraqi HEIs context.
between the key practices of total quality management (TQM)
and organisational knowledge creation (OKC) as perceived by
academic leadership in Iraqi Higher Education Institutions (HEIs).
Based on a survey design, the study was conducted on 41 quality improvement-adoption colleges in Iraqi HEIs. The hypotheses of this study were tested through correlation and multivariate analyses. The results support the main hypotheses for the study, suggesting
that Iraqi HEIs can benefit from TQM practices. Pearson correlation
pointed out that all practices of TQM have significant correlations with OKC. Regression analyses show significant positive relationships. Additionally, statistical analysis also indicated that the TQM practices should be implemented collectively rather than individually. In conclusion, this study provides insight and further understanding of the effect of TQM practices on OKC, and therefore, allows practitioners to get in-depth knowledge about the impact of TQM practices in Iraqi HEIs context.
determine the adoption of e-government services in the Iraqi higher-education context. In the University of Kufa, 430 academic staffs’ were surveyed using a modified version of the UTAUT model. The results reveal that performance expectancy and effort expectancy determine academic staffs’ behavioural intention. Moreover,
facilitating conditions and behavioural intentions determine academic staffs’ use of e-government services' implications for decision-makers and suggestions for further research are also considered throughout this study.
for the study, suggesting that Iraqi HEIs can benefit from KM processes. Pearson's correlation pointed out that all processes of KM have significant correlations with academic performance measures. Regression analysis showed significantly positive relationships. In addition, statistical analysis also indicated that the KM processes should be implemented collectively rather than separately. In conclusion, this study provided insight and further understanding of the effect of KM processes on academic performance, and therefore, allows decision-makers to get in-depth knowledge about the impact of KM processes in Iraqi HEIs context.