Pendahuluan
Organisasi, baik profit mau pun non profit, selalu berusaha memenangkan hati klien/p... more Pendahuluan Organisasi, baik profit mau pun non profit, selalu berusaha memenangkan hati klien/pelanggannya. Banyak penelitian menunjukkan bahwa sebenarnya kepuasan kerja dari karyawan adalah penentu kepuasan pelanggan. Kepuasan kerja merupakan salah satu isu paling kompleks yang dihadapi organisasi saat ini dalam hal mengelola sumber daya manusianya. Perusahaan-perusahaan besar di dunia, terutama perusahaan teknologi, sangat memanjakan karyawannya. Contohnya adalah Google, Facebook, dan Microsoft. Lingkungan kerja di perusahaan besar teknologi dibuat senyaman mungkin, bahkan karyawan tidak perlu membayar makanan dan minuman di kafe-kafe di lingkungan perusahaan itu. Fasilitas gratis untuk karyawan di perusahaan high-tech juga meliputi laundry dan dry-clean serta reparasi sepeda. Ingat, karyawan-karyawan di perusahaan high-tech kebanyakan adalah generasi milenial yang lebih mengutamakan kenyamanan dan kepraktisan. Lay out ruang kerja tidak disusun secara konvensional seperti organisasi pemerintahan,
This research is aimed at finding out: (1) the influence of the job satisfaction on the work perf... more This research is aimed at finding out: (1) the influence of the job satisfaction on the work performance, (2) the influence of salary satisfaction on the work performance, (3) the influence of promotion opportunities on work performance, (4) the influence of supervision on work performance, (5) the influence of co-workers/colleagues on work performance , and (6) the influence of the job satisfaction, salary, promotion opportunities, supervision, co- workers/colleagues on work performance of the officer/civil servants at Dinas Pendapatan Daerah (Local Revenue Office) of South Kalimantan Province either partially or simultaneously. The analysis unit of this research is the entire staff of civil servants at Dinas Pendapatan Daerah (Local Revenue Office) of South Kalimantan Province, excluding the civil servants as well as part-time workers of the Unit Pelayanan Pendapatan Daerah (Service Unit of Local Revenue). The samples of this research are taken through census or saturated sampling method in which all population of the research which consisting of 88 employees are taken as the sample of this research. The data of this research are collected by using questionnaires, namely by providing a list of direct questions to the respondents. The variables of the research are measured through Likert scale. The data are then analyzed by using SPPS multiple linear regression analysis technique. The result of individual parameter sifnificance test (t-test) shows that (i) there is positive or significant influence of job satisfaction on work performance, (ii) there is positive or significant influence of salary satisfaction on works performance, (iii) there is positive or significant influence of promotion-opportunity satisfaction on works performance, (iv) there is positive or significant influence of supervision satisfaction on works performance, (v) there is positive or significant influence of co-workers/colleagues satisfaction on works performance. Additionally, the result of simultaneous test (F-test) shows that the score of F- value is greater than the score of F-table, with the confidence level at 95%. This means that there is simultaneous positive or significant influence of job satisfaction, salary satisfaction, promotion-opportunities satisfaction, supervision satisfaction dimension, and co- workers/colleagues satisfaction on work performance of the civil servants at Dinas Pendapatan Daerah (Local Revenue Office) of South Kalimantan Province. Keywords: job satisfaction, salary, promotion opportunities, supervision, co-workers / colleagues, work performance
The present study attempts to analyse the role of Brand Prominence, Self-Connection and Authentic... more The present study attempts to analyse the role of Brand Prominence, Self-Connection and Authenticity in determining customer loyalty in the automotive industry of Indonesia through the mediating role of online trust. The primary data has been collected from the sample size of 314. To examine the impact of incorporated variables on customer loyalty, Confirmatory factors analysis and Structural equation modelling approach are incorporated in the study; several tests were applied including descriptive analysis, KMO and Bartlett’s test, rotated component matrix, convergent and discriminant validity. The results show significant differences in direct and indirect effects. The direct effects indicated that brand authenticity and brand self-connection are the significant and positive drivers of customer loyalty, while no significant statistical association was found between brand prominence and customer loyalty. Contrary, the indirect effects show that online trust significantly mediated t...
International Journal of Energy Economics and Policy
This study scrutinises the influence of foreign direct investment (FDI) inflows, energy consumpti... more This study scrutinises the influence of foreign direct investment (FDI) inflows, energy consumption on Information and Communication services (ICTs) in selected economies of South Asia. This research is based on heterogenous and second generation framework of panel data-set from 1999 to 2021. This study used augmented mean group (AMG), mean group (MG), and common correlated effects mean group (CCEMG) assessors, which further promotes the substantial and favourable influence of FDI services, and energy consumption on ICTs. However, the impact of terrorism is insignificant on ICTs in the region of South Asia. The results indicate that economies of these region must embrace investment reform measures in order to draw FDI into the services sector, increase exports of services, and progress towards economic stability.
International Journal of Professional Business Review
Purpose: This study's objective is to analyze the purchase decisions of Generation Z (Gen Z) ... more Purpose: This study's objective is to analyze the purchase decisions of Generation Z (Gen Z) university students on the Shopee marketplace. The detailed analysis was: The influences of online customer ratings, celebrity endorsers, and free shipping promotion on the purchase decision. Theoretical framework: Gen Z is the generation that uses technology the most, especially for social contact. Therefore, Gen Z is used to online shopping. However, Gen Z is still forming and is not fully identified. Design/methodology/approach: This study's participants were university students who had purchased on the Shopee marketplace. By purposive sampling method, the total sample gathered was 160 respondents. Multiple linear regression analysis was utilized to evaluate the data. Findings: The findings indicated that online customer ratings did not affect purchasing decisions of Gen Z customers in the marketplace. Other variables, celebrity endorsers and free shipping promotions,...
The COVID-19 pandemic has forced almost all countries in the world to implement lockdowns. The im... more The COVID-19 pandemic has forced almost all countries in the world to implement lockdowns. The impact of the COVID-19 pandemic is work from home. This study examines employee preferences and organizational support directly and indirectly through virtual teamwork communication on employee task performance and Financial Well-being. This study used the descriptive qualitative method. The study involved 156 employees working in education, telecommunications, transportation and health in South Kalimantan, Indonesia. Sampling was carried out randomly among employees in the research department. The reliability of the research tool is above the acceptable level with Cronbach’s alpha above 0.70. The data analysis used is path analysis. The results showed that employee preferences and organizational support had a direct effect on Financial Well-being and task performance. Virtual team communication can mediate influence in enhancing the relationship between employee preferences and organizati...
Environmental Science and Pollution Research, 2022
The debate on technological innovation shocks and its effect on the environment are of great inte... more The debate on technological innovation shocks and its effect on the environment are of great interest to academicians and environmentalists worldwide. At present, primary focus of this research is to investigate the asymmetric technology shocks and its impact on CO2 emissions for BRICS economies. The linear and non-linear panel ARDL models are applied to compute both short-run and long-run dynamics of technology shocks and CO2 emissions. Asymmetric estimates confer that a positive shock in patents reduces the CO2 emissions by 0.418%, whereas negative shock increases the CO2 emissions by 0.854%. Contrariwise, the trademark positive shock increases the carbon emissions by 0.416% and vice versa. The non-linear analysis provides an opportunity to measure the direction and magnitude of positive and negative shocks in technology on the environmental quality of BRICS economies. Hence, policymakers and environmentalists should devise their strategies by keeping in mind the impacts of positive and negative shocks.
This research is aimed at finding out: (1) the influence of the job satisfaction on the work perf... more This research is aimed at finding out: (1) the influence of the job satisfaction on the work performance, (2) the influence of salary satisfaction on the work performance, (3) the influence of promotion opportunities on work performance, (4) the influence of supervision on work performance, (5) the influence of co-workers/colleagues on work performance , and (6) the influence of the job satisfaction, salary, promotion opportunities, supervision, co- workers/colleagues on work performance of the officer/civil servants at Dinas Pendapatan Daerah (Local Revenue Office) of South Kalimantan Province either partially or simultaneously. The analysis unit of this research is the entire staff of civil servants at Dinas Pendapatan Daerah (Local Revenue Office) of South Kalimantan Province, excluding the civil servants as well as part-time workers of the Unit Pelayanan Pendapatan Daerah (Service Unit of Local Revenue). The samples of this research are taken through census ...
This study aims to analyze the influence of role conflict (KP) and stress (S) on the affective co... more This study aims to analyze the influence of role conflict (KP) and stress (S) on the affective commitment (KA) of female employees with social support (DS) as a moderating variable in Bank X in Banjarmasin. This type of research is explanatory research with a quantitative approach. Respondents in this study were all female employees of the Bank X in Banjarmasin. The sampling technique used is a saturation sampling technique. Data collection uses a Likert scale scale questionnaire. Data analysis techniques using Partial Least Square (PLS) analysis techniques with SmartPLS 3.0 software. The results of the study concludes that there is a significant negative effect of role conflict (KP) on affective commitment (KA) and there is a significant negative effect of stress (S) on affective commitment (KA).Other findings indicate that social support (DS) is able to act as a moderating variable on the influence of role conflict (KS) and stress (S) on organizational affective commitm...
Pendahuluan
Organisasi, baik profit mau pun non profit, selalu berusaha memenangkan hati klien/p... more Pendahuluan Organisasi, baik profit mau pun non profit, selalu berusaha memenangkan hati klien/pelanggannya. Banyak penelitian menunjukkan bahwa sebenarnya kepuasan kerja dari karyawan adalah penentu kepuasan pelanggan. Kepuasan kerja merupakan salah satu isu paling kompleks yang dihadapi organisasi saat ini dalam hal mengelola sumber daya manusianya. Perusahaan-perusahaan besar di dunia, terutama perusahaan teknologi, sangat memanjakan karyawannya. Contohnya adalah Google, Facebook, dan Microsoft. Lingkungan kerja di perusahaan besar teknologi dibuat senyaman mungkin, bahkan karyawan tidak perlu membayar makanan dan minuman di kafe-kafe di lingkungan perusahaan itu. Fasilitas gratis untuk karyawan di perusahaan high-tech juga meliputi laundry dan dry-clean serta reparasi sepeda. Ingat, karyawan-karyawan di perusahaan high-tech kebanyakan adalah generasi milenial yang lebih mengutamakan kenyamanan dan kepraktisan. Lay out ruang kerja tidak disusun secara konvensional seperti organisasi pemerintahan,
This research is aimed at finding out: (1) the influence of the job satisfaction on the work perf... more This research is aimed at finding out: (1) the influence of the job satisfaction on the work performance, (2) the influence of salary satisfaction on the work performance, (3) the influence of promotion opportunities on work performance, (4) the influence of supervision on work performance, (5) the influence of co-workers/colleagues on work performance , and (6) the influence of the job satisfaction, salary, promotion opportunities, supervision, co- workers/colleagues on work performance of the officer/civil servants at Dinas Pendapatan Daerah (Local Revenue Office) of South Kalimantan Province either partially or simultaneously. The analysis unit of this research is the entire staff of civil servants at Dinas Pendapatan Daerah (Local Revenue Office) of South Kalimantan Province, excluding the civil servants as well as part-time workers of the Unit Pelayanan Pendapatan Daerah (Service Unit of Local Revenue). The samples of this research are taken through census or saturated sampling method in which all population of the research which consisting of 88 employees are taken as the sample of this research. The data of this research are collected by using questionnaires, namely by providing a list of direct questions to the respondents. The variables of the research are measured through Likert scale. The data are then analyzed by using SPPS multiple linear regression analysis technique. The result of individual parameter sifnificance test (t-test) shows that (i) there is positive or significant influence of job satisfaction on work performance, (ii) there is positive or significant influence of salary satisfaction on works performance, (iii) there is positive or significant influence of promotion-opportunity satisfaction on works performance, (iv) there is positive or significant influence of supervision satisfaction on works performance, (v) there is positive or significant influence of co-workers/colleagues satisfaction on works performance. Additionally, the result of simultaneous test (F-test) shows that the score of F- value is greater than the score of F-table, with the confidence level at 95%. This means that there is simultaneous positive or significant influence of job satisfaction, salary satisfaction, promotion-opportunities satisfaction, supervision satisfaction dimension, and co- workers/colleagues satisfaction on work performance of the civil servants at Dinas Pendapatan Daerah (Local Revenue Office) of South Kalimantan Province. Keywords: job satisfaction, salary, promotion opportunities, supervision, co-workers / colleagues, work performance
The present study attempts to analyse the role of Brand Prominence, Self-Connection and Authentic... more The present study attempts to analyse the role of Brand Prominence, Self-Connection and Authenticity in determining customer loyalty in the automotive industry of Indonesia through the mediating role of online trust. The primary data has been collected from the sample size of 314. To examine the impact of incorporated variables on customer loyalty, Confirmatory factors analysis and Structural equation modelling approach are incorporated in the study; several tests were applied including descriptive analysis, KMO and Bartlett’s test, rotated component matrix, convergent and discriminant validity. The results show significant differences in direct and indirect effects. The direct effects indicated that brand authenticity and brand self-connection are the significant and positive drivers of customer loyalty, while no significant statistical association was found between brand prominence and customer loyalty. Contrary, the indirect effects show that online trust significantly mediated t...
International Journal of Energy Economics and Policy
This study scrutinises the influence of foreign direct investment (FDI) inflows, energy consumpti... more This study scrutinises the influence of foreign direct investment (FDI) inflows, energy consumption on Information and Communication services (ICTs) in selected economies of South Asia. This research is based on heterogenous and second generation framework of panel data-set from 1999 to 2021. This study used augmented mean group (AMG), mean group (MG), and common correlated effects mean group (CCEMG) assessors, which further promotes the substantial and favourable influence of FDI services, and energy consumption on ICTs. However, the impact of terrorism is insignificant on ICTs in the region of South Asia. The results indicate that economies of these region must embrace investment reform measures in order to draw FDI into the services sector, increase exports of services, and progress towards economic stability.
International Journal of Professional Business Review
Purpose: This study's objective is to analyze the purchase decisions of Generation Z (Gen Z) ... more Purpose: This study's objective is to analyze the purchase decisions of Generation Z (Gen Z) university students on the Shopee marketplace. The detailed analysis was: The influences of online customer ratings, celebrity endorsers, and free shipping promotion on the purchase decision. Theoretical framework: Gen Z is the generation that uses technology the most, especially for social contact. Therefore, Gen Z is used to online shopping. However, Gen Z is still forming and is not fully identified. Design/methodology/approach: This study's participants were university students who had purchased on the Shopee marketplace. By purposive sampling method, the total sample gathered was 160 respondents. Multiple linear regression analysis was utilized to evaluate the data. Findings: The findings indicated that online customer ratings did not affect purchasing decisions of Gen Z customers in the marketplace. Other variables, celebrity endorsers and free shipping promotions,...
The COVID-19 pandemic has forced almost all countries in the world to implement lockdowns. The im... more The COVID-19 pandemic has forced almost all countries in the world to implement lockdowns. The impact of the COVID-19 pandemic is work from home. This study examines employee preferences and organizational support directly and indirectly through virtual teamwork communication on employee task performance and Financial Well-being. This study used the descriptive qualitative method. The study involved 156 employees working in education, telecommunications, transportation and health in South Kalimantan, Indonesia. Sampling was carried out randomly among employees in the research department. The reliability of the research tool is above the acceptable level with Cronbach’s alpha above 0.70. The data analysis used is path analysis. The results showed that employee preferences and organizational support had a direct effect on Financial Well-being and task performance. Virtual team communication can mediate influence in enhancing the relationship between employee preferences and organizati...
Environmental Science and Pollution Research, 2022
The debate on technological innovation shocks and its effect on the environment are of great inte... more The debate on technological innovation shocks and its effect on the environment are of great interest to academicians and environmentalists worldwide. At present, primary focus of this research is to investigate the asymmetric technology shocks and its impact on CO2 emissions for BRICS economies. The linear and non-linear panel ARDL models are applied to compute both short-run and long-run dynamics of technology shocks and CO2 emissions. Asymmetric estimates confer that a positive shock in patents reduces the CO2 emissions by 0.418%, whereas negative shock increases the CO2 emissions by 0.854%. Contrariwise, the trademark positive shock increases the carbon emissions by 0.416% and vice versa. The non-linear analysis provides an opportunity to measure the direction and magnitude of positive and negative shocks in technology on the environmental quality of BRICS economies. Hence, policymakers and environmentalists should devise their strategies by keeping in mind the impacts of positive and negative shocks.
This research is aimed at finding out: (1) the influence of the job satisfaction on the work perf... more This research is aimed at finding out: (1) the influence of the job satisfaction on the work performance, (2) the influence of salary satisfaction on the work performance, (3) the influence of promotion opportunities on work performance, (4) the influence of supervision on work performance, (5) the influence of co-workers/colleagues on work performance , and (6) the influence of the job satisfaction, salary, promotion opportunities, supervision, co- workers/colleagues on work performance of the officer/civil servants at Dinas Pendapatan Daerah (Local Revenue Office) of South Kalimantan Province either partially or simultaneously. The analysis unit of this research is the entire staff of civil servants at Dinas Pendapatan Daerah (Local Revenue Office) of South Kalimantan Province, excluding the civil servants as well as part-time workers of the Unit Pelayanan Pendapatan Daerah (Service Unit of Local Revenue). The samples of this research are taken through census ...
This study aims to analyze the influence of role conflict (KP) and stress (S) on the affective co... more This study aims to analyze the influence of role conflict (KP) and stress (S) on the affective commitment (KA) of female employees with social support (DS) as a moderating variable in Bank X in Banjarmasin. This type of research is explanatory research with a quantitative approach. Respondents in this study were all female employees of the Bank X in Banjarmasin. The sampling technique used is a saturation sampling technique. Data collection uses a Likert scale scale questionnaire. Data analysis techniques using Partial Least Square (PLS) analysis techniques with SmartPLS 3.0 software. The results of the study concludes that there is a significant negative effect of role conflict (KP) on affective commitment (KA) and there is a significant negative effect of stress (S) on affective commitment (KA).Other findings indicate that social support (DS) is able to act as a moderating variable on the influence of role conflict (KS) and stress (S) on organizational affective commitm...
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Books by LR S
Organisasi, baik profit mau pun non profit, selalu berusaha memenangkan hati klien/pelanggannya. Banyak penelitian menunjukkan bahwa sebenarnya kepuasan kerja dari karyawan adalah penentu kepuasan pelanggan. Kepuasan kerja merupakan salah satu isu paling kompleks yang dihadapi organisasi saat ini dalam hal mengelola sumber daya manusianya. Perusahaan-perusahaan besar di dunia, terutama perusahaan teknologi, sangat memanjakan karyawannya. Contohnya adalah Google, Facebook, dan Microsoft. Lingkungan kerja di perusahaan besar teknologi dibuat senyaman mungkin, bahkan karyawan tidak perlu membayar makanan dan minuman di kafe-kafe di lingkungan perusahaan itu. Fasilitas gratis untuk karyawan di perusahaan high-tech juga meliputi laundry dan dry-clean serta reparasi sepeda. Ingat, karyawan-karyawan di perusahaan high-tech kebanyakan adalah generasi milenial yang lebih mengutamakan kenyamanan dan kepraktisan. Lay out ruang kerja tidak disusun secara konvensional seperti organisasi pemerintahan,
Papers by LR S
Organisasi, baik profit mau pun non profit, selalu berusaha memenangkan hati klien/pelanggannya. Banyak penelitian menunjukkan bahwa sebenarnya kepuasan kerja dari karyawan adalah penentu kepuasan pelanggan. Kepuasan kerja merupakan salah satu isu paling kompleks yang dihadapi organisasi saat ini dalam hal mengelola sumber daya manusianya. Perusahaan-perusahaan besar di dunia, terutama perusahaan teknologi, sangat memanjakan karyawannya. Contohnya adalah Google, Facebook, dan Microsoft. Lingkungan kerja di perusahaan besar teknologi dibuat senyaman mungkin, bahkan karyawan tidak perlu membayar makanan dan minuman di kafe-kafe di lingkungan perusahaan itu. Fasilitas gratis untuk karyawan di perusahaan high-tech juga meliputi laundry dan dry-clean serta reparasi sepeda. Ingat, karyawan-karyawan di perusahaan high-tech kebanyakan adalah generasi milenial yang lebih mengutamakan kenyamanan dan kepraktisan. Lay out ruang kerja tidak disusun secara konvensional seperti organisasi pemerintahan,