on PA education in Croatia. The article is based on sociological neo-institutional theoretical ap... more on PA education in Croatia. The article is based on sociological neo-institutional theoretical approaches that often indicate exogenous factors as causes of institutional changes. The comparative research has confirmed the hypothesis of the paper that there is interconnection between the process of transition and increased development of the PA education systems in central and south-eastern European post-socialist countries. It shows a great similarity at the levels of education, a sufficiently high level of convergence toward multidisciplinary approach to PA education and diversity in colour at the institutional-organizational level.
Deregulation efforts have been present within the New Public Management measures since the 1970s.... more Deregulation efforts have been present within the New Public Management measures since the 1970s. The doctrine of good governance, particularly advocated by the European Union, takes into account bad experience with deregulation effects and prefers better regulation, or smart regulation. Smart is the regulation that is appropriate to the situation and sufficiently economical in implementation. The European Union and the OECD are trying to set the standards for the improvement of law drafting. Slovenia has been making efforts with regard to regulatory reform and improvement of regulatory practice for a number of years. An empirical and legal research conducted in Croatia has shown that the Government either has a high percentage of backlog with regard to issuing decrees for implementation of laws and other regulations or that such decrees are not issued at all. The author has analysed the necessity, the mechanisms, and the framework of the Governments’ accountability regime for such a situation. One of the possible explanations for such practices is that there is a hidden deregulation policy, since the Government itself proposes the enactment of certain laws, as well as their content. Thus it defines, be it ever so indirectly, regulatory obligations to itself. The paper emphasises the need for further research so that the reasons for unconscientious regulatory behaviour of the Government could be established. Other reasons are possible, for example, the impossibility of a clear demarcation of legislative matter and the matter delegated to different regulatory bodies. Instead of one-sided calls for deregulation, it is more appropriate to look for new regulatory mechanisms.
The increased interest in the issue of the quality of public administration has been evident in t... more The increased interest in the issue of the quality of public administration has been evident in the past thirty years, spurred by the doctrine of the New Public Management and a transformed position of citizens with regard to public administration. The paper analyses the concept of quality and the differences between the private and public sectors, with emphasis on the particularities of the public sector and the complexity of values it should foster. The main part of the paper deals with quality awards that are one of the quality improvement instruments. The function of rewarding is twofold – competition and development of cooperation based on learning from the experience of others. The author has dealt with the shortcomings of awarding and described the development and classification of public sector awards. Two European quality awards are described and analysed – the EFQM Excellence Award and the European Public Sector Award (EPSA) – together with the national awards of the member states. The author has indicated ten criteria that ought to be taken into consideration if public sector awards are to become a useful quality instrument. Since Croatia does not have an award given exclusively to public sector organisations, the author has suggested its introduction together with the orientation criteria.
The aim of the paper was to conduct a preliminary verification of theoretical postulates on corre... more The aim of the paper was to conduct a preliminary verification of theoretical postulates on correlation between the administrative leadership style and learning processes in local administrative organizations. The basic research hypothesis is that administrative leadership style is positively correlated with inclination to organizational learning in local administrative organizations, notwithstanding other organizational and contextual variables, such as internal organizational structure, number of employees, ruling political party and its continuity. In order to construct an empirical study, a cross-sectional study among three Croatian city governments has been applied. The main variables have been measured on the basis of civil servants’ perception of administrative leadership style and inclination to organizational learning in each organization. The results of correlation analysis between administrative leadership style, on one hand, and, each level of learning in organization and each process of learning across the levels, on the other, are presented in the paper. On the basis of the results obtained and consequent discussion, some general conclusions and recommendations for administrative organizations are provided.
The traditional static approach to territorial organisation, local authorities’ functions and loc... more The traditional static approach to territorial organisation, local authorities’ functions and local political-administrative system as the three main domains of research in the field of local government in Europe has to be replaced by dynamic one, i.e. the one that follows the changes contemporary local governments are faced with. Specifically, the concept of multilevel governance, the economic role of local governments, and decentralisation process leading to the transformation of local government systems have to be in the centre of a new, dynamic research framework for comparative analysis of European local governments. At the same time, all the important actors influencing processes at the local and broader levels have to be included. It seems that dynamic aspects are obverse of the static elements and are in relation of mutual interconnection. The kind of approach that includes all the relevant aspects of European local governments can provide us with systemic data required for the analysis of similarities and differences in European countries. Hence, we will be able to establish whether there is a harmonisation of local government systems and processes in Europe, what kind of harmonisation it is and what the main points of convergence are.
This study was prepared in the autumn of 2015, with subsequent assessments of the newest developm... more This study was prepared in the autumn of 2015, with subsequent assessments of the newest developments in the Region until the beginning of April 2016. The expert team of the Institute of Public Administration from Zagreb, Croatia was commissioned to prepare the study. The team consisted of researchers who have substantial experience in supporting, monitoring, assessing, and researching administrative modernization efforts in the Region. They are university professors and lecturers, with experience as international experts for administrative modernization and administrative procedural law development, and scientific research of public administration reforms. The expert team collected an impressive amount of information, data, and legislation from six Western Balkan countries and three countries whose experience seems particularly important for the Western Balkans – Austria, Slovenia, and Croatia, all three now the EU member states. Taking into account that legal remedies are the heart of the system of protecting citizens’ rights in their relations with public administration bodies, the study presents and analyses the development of administrative procedural law framework, discusses widening the concept of protection of citizens’ rights, analyses legal remedies and ex officio interventions into administrative acts, and concludes with alternative dispute resolution mechanisms. Numerous recommendations have been developed from the analysis and presented in the study. The expert team hope that recommendations and lessons learned may significantly contribute to administrative improvements in the Region and beyond.
on PA education in Croatia. The article is based on sociological neo-institutional theoretical ap... more on PA education in Croatia. The article is based on sociological neo-institutional theoretical approaches that often indicate exogenous factors as causes of institutional changes. The comparative research has confirmed the hypothesis of the paper that there is interconnection between the process of transition and increased development of the PA education systems in central and south-eastern European post-socialist countries. It shows a great similarity at the levels of education, a sufficiently high level of convergence toward multidisciplinary approach to PA education and diversity in colour at the institutional-organizational level.
Deregulation efforts have been present within the New Public Management measures since the 1970s.... more Deregulation efforts have been present within the New Public Management measures since the 1970s. The doctrine of good governance, particularly advocated by the European Union, takes into account bad experience with deregulation effects and prefers better regulation, or smart regulation. Smart is the regulation that is appropriate to the situation and sufficiently economical in implementation. The European Union and the OECD are trying to set the standards for the improvement of law drafting. Slovenia has been making efforts with regard to regulatory reform and improvement of regulatory practice for a number of years. An empirical and legal research conducted in Croatia has shown that the Government either has a high percentage of backlog with regard to issuing decrees for implementation of laws and other regulations or that such decrees are not issued at all. The author has analysed the necessity, the mechanisms, and the framework of the Governments’ accountability regime for such a situation. One of the possible explanations for such practices is that there is a hidden deregulation policy, since the Government itself proposes the enactment of certain laws, as well as their content. Thus it defines, be it ever so indirectly, regulatory obligations to itself. The paper emphasises the need for further research so that the reasons for unconscientious regulatory behaviour of the Government could be established. Other reasons are possible, for example, the impossibility of a clear demarcation of legislative matter and the matter delegated to different regulatory bodies. Instead of one-sided calls for deregulation, it is more appropriate to look for new regulatory mechanisms.
The increased interest in the issue of the quality of public administration has been evident in t... more The increased interest in the issue of the quality of public administration has been evident in the past thirty years, spurred by the doctrine of the New Public Management and a transformed position of citizens with regard to public administration. The paper analyses the concept of quality and the differences between the private and public sectors, with emphasis on the particularities of the public sector and the complexity of values it should foster. The main part of the paper deals with quality awards that are one of the quality improvement instruments. The function of rewarding is twofold – competition and development of cooperation based on learning from the experience of others. The author has dealt with the shortcomings of awarding and described the development and classification of public sector awards. Two European quality awards are described and analysed – the EFQM Excellence Award and the European Public Sector Award (EPSA) – together with the national awards of the member states. The author has indicated ten criteria that ought to be taken into consideration if public sector awards are to become a useful quality instrument. Since Croatia does not have an award given exclusively to public sector organisations, the author has suggested its introduction together with the orientation criteria.
The aim of the paper was to conduct a preliminary verification of theoretical postulates on corre... more The aim of the paper was to conduct a preliminary verification of theoretical postulates on correlation between the administrative leadership style and learning processes in local administrative organizations. The basic research hypothesis is that administrative leadership style is positively correlated with inclination to organizational learning in local administrative organizations, notwithstanding other organizational and contextual variables, such as internal organizational structure, number of employees, ruling political party and its continuity. In order to construct an empirical study, a cross-sectional study among three Croatian city governments has been applied. The main variables have been measured on the basis of civil servants’ perception of administrative leadership style and inclination to organizational learning in each organization. The results of correlation analysis between administrative leadership style, on one hand, and, each level of learning in organization and each process of learning across the levels, on the other, are presented in the paper. On the basis of the results obtained and consequent discussion, some general conclusions and recommendations for administrative organizations are provided.
The traditional static approach to territorial organisation, local authorities’ functions and loc... more The traditional static approach to territorial organisation, local authorities’ functions and local political-administrative system as the three main domains of research in the field of local government in Europe has to be replaced by dynamic one, i.e. the one that follows the changes contemporary local governments are faced with. Specifically, the concept of multilevel governance, the economic role of local governments, and decentralisation process leading to the transformation of local government systems have to be in the centre of a new, dynamic research framework for comparative analysis of European local governments. At the same time, all the important actors influencing processes at the local and broader levels have to be included. It seems that dynamic aspects are obverse of the static elements and are in relation of mutual interconnection. The kind of approach that includes all the relevant aspects of European local governments can provide us with systemic data required for the analysis of similarities and differences in European countries. Hence, we will be able to establish whether there is a harmonisation of local government systems and processes in Europe, what kind of harmonisation it is and what the main points of convergence are.
This study was prepared in the autumn of 2015, with subsequent assessments of the newest developm... more This study was prepared in the autumn of 2015, with subsequent assessments of the newest developments in the Region until the beginning of April 2016. The expert team of the Institute of Public Administration from Zagreb, Croatia was commissioned to prepare the study. The team consisted of researchers who have substantial experience in supporting, monitoring, assessing, and researching administrative modernization efforts in the Region. They are university professors and lecturers, with experience as international experts for administrative modernization and administrative procedural law development, and scientific research of public administration reforms. The expert team collected an impressive amount of information, data, and legislation from six Western Balkan countries and three countries whose experience seems particularly important for the Western Balkans – Austria, Slovenia, and Croatia, all three now the EU member states. Taking into account that legal remedies are the heart of the system of protecting citizens’ rights in their relations with public administration bodies, the study presents and analyses the development of administrative procedural law framework, discusses widening the concept of protection of citizens’ rights, analyses legal remedies and ex officio interventions into administrative acts, and concludes with alternative dispute resolution mechanisms. Numerous recommendations have been developed from the analysis and presented in the study. The expert team hope that recommendations and lessons learned may significantly contribute to administrative improvements in the Region and beyond.
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Papers by Jasmina Džinić
regulation that is appropriate to the situation and sufficiently economical in implementation. The European Union and the OECD are trying to set the standards for the improvement of law drafting. Slovenia has been making efforts with regard to regulatory reform and improvement of regulatory practice for a number of years. An empirical and legal research conducted in Croatia has shown that the Government either has a high percentage of backlog with regard to issuing decrees for implementation of laws and other regulations or that such decrees are not issued at all. The author has analysed the necessity, the mechanisms, and the framework of the Governments’ accountability regime for such a situation. One of the possible explanations for such practices is that there is a hidden deregulation policy, since the Government itself proposes the enactment of certain laws, as well as their content. Thus it defines, be it ever so indirectly, regulatory obligations to itself. The paper emphasises the need for further research so that the reasons for unconscientious regulatory behaviour of the Government could be established. Other reasons are possible, for example, the impossibility of a clear
demarcation of legislative matter and the matter delegated to different regulatory bodies. Instead of one-sided calls for deregulation, it is more appropriate to look for new regulatory mechanisms.
dealt with the shortcomings of awarding and described the development and classification of public sector awards. Two European quality awards are described and analysed – the EFQM Excellence Award and the European Public Sector
Award (EPSA) – together with the national awards of the member states. The author has indicated ten criteria that ought to be taken into consideration if public sector awards are to become a useful quality instrument. Since Croatia does
not have an award given exclusively to public sector organisations, the author has suggested its introduction together with the orientation criteria.
inclination to organizational learning in local administrative organizations, notwithstanding other organizational and contextual variables, such as internal organizational structure, number of employees, ruling political party and its continuity. In order to construct an empirical study, a cross-sectional study
among three Croatian city governments has been applied. The main variables have been measured on the basis of civil servants’ perception of administrative leadership style and inclination to organizational learning in each organization.
The results of correlation analysis between administrative leadership style, on one hand, and, each level of learning in organization and each process of learning across the levels, on the other, are presented in the paper. On the basis of the results obtained and consequent discussion, some general conclusions and recommendations for administrative organizations are provided.
The kind of approach that includes all the relevant aspects of European local governments can provide us with systemic data required for the analysis of similarities and differences in European countries. Hence, we will be able to establish whether there is a harmonisation of local government systems and processes in Europe, what kind of harmonisation it is and what the main points of convergence are.
Books by Jasmina Džinić
regulation that is appropriate to the situation and sufficiently economical in implementation. The European Union and the OECD are trying to set the standards for the improvement of law drafting. Slovenia has been making efforts with regard to regulatory reform and improvement of regulatory practice for a number of years. An empirical and legal research conducted in Croatia has shown that the Government either has a high percentage of backlog with regard to issuing decrees for implementation of laws and other regulations or that such decrees are not issued at all. The author has analysed the necessity, the mechanisms, and the framework of the Governments’ accountability regime for such a situation. One of the possible explanations for such practices is that there is a hidden deregulation policy, since the Government itself proposes the enactment of certain laws, as well as their content. Thus it defines, be it ever so indirectly, regulatory obligations to itself. The paper emphasises the need for further research so that the reasons for unconscientious regulatory behaviour of the Government could be established. Other reasons are possible, for example, the impossibility of a clear
demarcation of legislative matter and the matter delegated to different regulatory bodies. Instead of one-sided calls for deregulation, it is more appropriate to look for new regulatory mechanisms.
dealt with the shortcomings of awarding and described the development and classification of public sector awards. Two European quality awards are described and analysed – the EFQM Excellence Award and the European Public Sector
Award (EPSA) – together with the national awards of the member states. The author has indicated ten criteria that ought to be taken into consideration if public sector awards are to become a useful quality instrument. Since Croatia does
not have an award given exclusively to public sector organisations, the author has suggested its introduction together with the orientation criteria.
inclination to organizational learning in local administrative organizations, notwithstanding other organizational and contextual variables, such as internal organizational structure, number of employees, ruling political party and its continuity. In order to construct an empirical study, a cross-sectional study
among three Croatian city governments has been applied. The main variables have been measured on the basis of civil servants’ perception of administrative leadership style and inclination to organizational learning in each organization.
The results of correlation analysis between administrative leadership style, on one hand, and, each level of learning in organization and each process of learning across the levels, on the other, are presented in the paper. On the basis of the results obtained and consequent discussion, some general conclusions and recommendations for administrative organizations are provided.
The kind of approach that includes all the relevant aspects of European local governments can provide us with systemic data required for the analysis of similarities and differences in European countries. Hence, we will be able to establish whether there is a harmonisation of local government systems and processes in Europe, what kind of harmonisation it is and what the main points of convergence are.