Universal Corporate Wellness
We Partner with You
We know that the health and well-being of your employees directly impacts your business. That’s why we partner with you to create a customized corporate wellness programme that addresses the unique needs of your team, from executives to entry-level staff.
Our mission is to help individuals lead healthier, more productive lives. We’re a trusted partner, working with you to build a thriving and healthy workforce for your organisation. We emphasise collaboration and empower your team by equipping them with the knowledge and tools they need to succeed.
Why Us?
Proactive
Committed
We’re driven to always ‘follow through’. We provide a full-circle service that exceeds ‘ticking the boxes’.
More about us:
Registered with the Employee Assistance Professionals Association of South Africa (EAPA-SA).
Vast national and individually-contracted provider networks (affiliates).
15 years of corporate health and wellness experience.
Services in 11 languages.
Services rendered in 11 African countries.
Services
Employee Wellness Programme (EWP)
Counselling and Case Management
- Unlimited 24/7/365 telephonic emotional counselling
- Face-to-face counselling referrals made close to work or home
- Virtual counselling
- Full range of managerial support services
- On-site or virtual group trauma debriefing
- Resource information to help you care for your family’s health and wellness
- Legal advice
- Financial consultation to support the responsible management of your money
- Health advice provided 24/7 by qualified nurses
- On-site counselling
Absenteeism Management
Is your company’s absenteeism rate costing you more than you think? Unplanned and extended employee absences aren’t just a numbers game – they’re a drain on productivity, morale, and your bottom line. Our comprehensive absenteeism management services are designed not just to manage the problem; we provide a full-service solution, transforming your approach with data-driven insights and a human-centric focus.
From sick note verification and trend analysis to return-to-work support, we give you the tools to move beyond reactive measures and proactively address the root causes of absence. This helps you build a healthier, more engaged, and more productive workforce.
Rehabilitation Support
Employee rehabilitation (including substance use and abuse) shouldn’t be a burden on your business. We offer a seamless solution for providing support to your employees during the rehabilitation process. We understand the impact these challenges have on well-being and productivity, which is why we support with every step of the process.
Our service coordinates everything for you – from finding the right facility to providing support through the entire process of admission, discharge, and aftercare. This partnership frees you up to focus on your business, knowing your employees are in capable hands.
Wellness Days
Transform Your Workplace with Onsite Wellness
Bringing a culture of health and energy directly to your team has never been easier. Our comprehensive onsite wellness days make prioritising employee well-being simple and effective.
Our national network of healthcare professionals delivers consistent, high-quality care, covering everything from essential health screenings to specialised services:
- Preventative Health Screenings: Health Risk Assessments (HRA), blood pressure, glucose, cholesterol, body fat percentage and body mass index checks.
- Specialised Care: HIV and TB screenings, flu vaccinations, and gender-specific screenings (breast and PSA).
- Holistic Wellness: Onsite Biokineticists for fitness and ergonomics, and Dietitians for nutrition advice and healthy eating guidance.
- Healthcare Services: Vision, hearing, and dental services.
- Added Value: Massages, smoothies, exercise classes, and more to make the day fun and memorable.
We don’t just provide screenings; we provide insights. Each wellness day includes comprehensive feedback and reporting, giving you the data to track your team’s health progress and build a healthier, more vibrant workforce.
Executive Wellness
Elevate Your Leaders, Elevate Your Business
Your executive team is the engine of your organisation. Their health, resilience, and focus are directly tied to your company’s success. Yet, the demands of their roles can lead to burnout and stress, impacting both their personal well-being and their professional performance.
At UCW, we offer a comprehensive and effortless solution. Our Executive Wellness Services are designed to meet the unique needs of your top leaders, ensuring they have the energy and mental clarity to drive your business forward.
- Flexible & Tailored: We offer a range of options to align with your goals and budget. From foundational health checks to comprehensive well-being programmes, we have a plan that fits.
- Efficient & Effortless: We handle everything. Our team manages scheduling and logistics to ensure minimal disruption to your executives’ busy schedules.
- Actionable Insights: Each executive receives a full, confidential report with personalised recommendations. The company receives a high-level report to understand key health trends.
Lifestyle Coaching
Unlock Your Team’s Full Potential
When employees are thriving, your business thrives. Our online group lifestyle coaching sessions help your team members overcome unhealthy habits that can impact their performance. We create supportive online communities where employees with similar needs can learn, grow, and take charge of their well-being. These programmes can run for 3 months or longer, giving your team the time and support they need to build lasting healthy habits. The result? A healthier, more engaged, and more productive workforce.
Health and Wellness Interventions
Ready to tackle key workplace challenges like low morale, poor communication, or high stress? Our Health and Wellness Interventions are custom-designed team-building solutions that don’t just entertain—they deliver practical, long-lasting improvements. We handle everything from strategic planning and execution to post-event debriefing, ensuring your team learns valuable skills they can apply back in the office. With both virtual and on-site options—from fitness and weight loss interventions to amazing races and ‘survivor’ style events—we help you build a more positive, productive, and high-performing workforce.
Start Your Corporate Wellness Journey with uWellness® Today!
Elevate your company’s wellness strategy with uWellness®, the revolutionary mobile and web-based application designed to empower your employees’ well-being journey. uWellness® is your companion to flourishing across all 8 dimensions of wellness: emotional, physical, intellectual, social, occupational, financial, spiritual, and environmental.
What uWellness® offers:
- Mood checker, daily tips, assessments and wellness calculators
- Integrated with a variety of wearable devices
- Real-time progress tracking for your employees
- Access evidence-based, easy to read health guides and wellness blogs
- Real-time anonymised wellness dashboards and trends to empower stakeholders
Elevate Employee Well-Being: Discover Our Learning Center
Is your team facing challenges with conflict resolution, time management, stress, or overall well-being? We help HR leaders to improve employee engagement, productivity, and morale through our evidence-based interactive talks and learning and development programmes.
Our engaging talks and skills programmes cover a range of essential topics, from mental resilience to healthy eating. As an accredited training provider, we offer customised solutions—whether you need a brief, interactive session or a comprehensive workshop – to directly address your team’s unique needs and deliver measurable results.
Occupational Health
We specialise in facilitating access to healthcare for uncovered employees through Workplace Health Plan, as well as offering mobile occupational health clinics, comprehensive Post-Exposure Prophylaxis, and incapacity management coordination.
Universal Workplace Health Plan
Everyone deserves access to quality healthcare. Universal WHP is a purpose-built solution for the South African labour market, offering four affordable, pre-packaged plans to meet your workforce’s health and wellness needs and, ultimately, reduce absenteeism.
WHP provides a crucial healthcare support structure for your employees. It facilitates access to essential occupational health services and addresses healthcare challenges that can prevent them from working. With WHP, you’re not just offering a service; you’re investing in a healthy, productive, and present workforce.
| Day-to-day service | truHELP | truVALUE | truHEALTH | truWELLNESS® |
| Face-to-Face doctor consultation | ✘ | ✔ | ✔ | ✔ |
| Out-of-network doctor visits | ✘ | ✔ | ✔ | ✔ |
| GP in room procedure | ✘ | ✔ | ✔ | ✔ |
| uChat: Virtual nurse chat | ✔ | ✔ | ✔ | ✔ |
| uChat: Virtual doctor consultation | ✔ | ✔ | ✔ | ✔ |
| Acute medication | ✔ | ✔ | ✔ | ✔ |
| Over-the- counter medication | ✔ | ✔ | ✔ | ✔ |
| Chronic medication | ✘ | ✘ | ✔ | ✔ |
| Pathology | ✘ | ✔ | ✔ | ✔ |
| Radiology | ✘ | ✔ | ✔ | ✔ |
| Maternity service | ✘ | ✘ | ✔ | ✔ |
| Optometry | ✘ | ✘ | ✔ | ✔ |
| Basic dentistry and emergency dentistry | ✘ | ✘ | ✔ | ✔ |
| Dentures | ✘ | ✘ | ✔ | ✔ |
| HIV/AIDS service | ✘ | ✘ | ✘ | ✔ |
| Occupational wellness consultation | ✔ | ✔ | ✔ | ✔ |
| Emotional counselling | ✘ | ✘ | ✔ | ✔ |
| Financial consultation | ✘ | ✘ | ✔ | ✔ |
| Legal advice | ✘ | ✘ | ✔ | ✔ |
| uWellness® | ✔ | ✔ | ✔ | ✔ |
| Appliances and devices | ✘ | ✘ | ✔ | ✔ |
| Flu vaccination | ✘ | ✔ | ✔ | ✔ |
| Health risk assessment (HRA) | ✘ | ✔ | ✔ | ✔ |
| Preventative services | ✘ | ✔ | ✔ | ✔ |
| Referral to state hospitals | ✘ | ✔ | ✔ | ✔ |
Why Universal Workplace Health Plan?
- Immediate access and national footprint. Universal has one of the largest healthcare provider networks nationwide with more than 12 000 providers including GP’s, dentists, optometrists to name a few.
- WHP offers companies cost-effective options to employees who are actively employed.
- WHP is an effective tool for managing full compliance with occupational health as well as other important legislative requirements.
Universal Workplace Health Plan
Everyone deserves access to quality healthcare. Universal WHP is a purpose-built solution for the South African labour market, offering four affordable, pre-packaged plans to meet your workforce’s health and wellness needs and, ultimately, reduce absenteeism.
WHP provides a crucial healthcare support structure for your employees. It facilitates access to essential occupational health services and addresses healthcare challenges that can prevent them from working. With WHP, you’re not just offering a service; you’re investing in a healthy, productive, and present workforce.
Why Universal Workplace Health Plan?
- Immediate access and national footprint. Universal has one of the largest healthcare provider networks nationwide with more than 12 000 providers including GP’s, dentists, optometrists to name a few.
- WHP offers companies cost-effective options to employees who are actively employed.
- WHP is an effective tool for managing full compliance with occupational health as well as other important legislative requirements.
Mobile Occupational Health Medicals
Is your company truly compliant with occupational health legislation?
Don’t let complex regulations slow you down. We specialise in coordinating onsite occupational health solutions that save you time and money. By bringing mobile occupational health directly to your workplace, we ensure a seamless and efficient process for all your employees—from small teams to large enterprises.
Our services are designed to maximise cost savings and minimise employee downtime. We handle all the logistics, so you receive everything you need, including a Certificate of Fitness for each employee and a detailed company health report after the medicals.
Post Exposure Prophylaxis (PEP)
A potential HIV exposure—such as a needle-stick injury in a healthcare or lab environment—is a stressful event. Our HIV Post-Exposure Prophylaxis (PEP) Programme is a critical, rapid-response service designed to significantly reduce the risk of infection. By providing an immediate, confidential, and well-structured protocol, Universal Corporate Wellness demonstrates an unwavering commitment to your employees’ well-being. We ensure a timeous and appropriate response to any workplace exposure to hazardous biological agents (HBAs).
Incapacity management
Our expert team handles every intricate detail:
- Review of case history and relevant documentation.
- Coordination of necessary independent medical assessments.
- Obtaining all required company and case reporting.
We manage the paperwork, ensuring a fair, efficient, and low-stress resolution for your business and your employee.
Value Add
Elevate well-being with Universal Rewards®
Universal Rewards® is the exclusive health and wellness loyalty programme that perfectly complements your core wellness services.
We connect your employees/members with a network of health and wellness partners, giving them access to a range of discounted products and services to actively support and enhance their well-being journey.
Who Can Access Universal Rewards®?
- All principal members of medical schemes administered by Universal Healthcare Administrators.
- All employees of corporate clients with access to uWellness®.
- All international students who are principal members of medical schemes administered by Universal Healthcare Administrators.
Clients Testimonials
Below is a selection of feedback from some of our valued clients, highlighting their experience with our professional services.
“Professional, efficient, and speedy response time. Extremely satisfied with the services and assistance, thank you!”
– HR Executive, global logistics company
“Keep up the good work and the swift responsiveness.”
– Employee Relations Manager, tourism sector
“The team is extremely supportive and responds promptly and professionally to requests for assistance”
– Rewards Executive, multinational retailer
“Professional and responsive. Knowledge on the EWP product is outstanding”
– Group HR Manager, leading pathology company
“UCW service offering has been very professional and responsive to our requests as an entity. The regular communication has been invaluable.”
– HR GM, conservation sector
“The services rendered to our company has so far, exceeded our expectations, and we are happy”
– Deputy Director, Communication government agency
“Universal has been providing excellent services. They have made themselves part of the family to better understand the needs of the employees. More important, to understand the operations of our company to provide services which meet our needs”
– Director, Judiciary government department
“It has been a pleasure working with Universal. I regularly receive feedback from employees on how much the programme has assisted them”
– HR Manager, telecoms integrator
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Experience the difference of our collaborative approach to healthcare delivery, where partnerships and a focus on quality drive excellence and improved health outcomes.