Zenodo (CERN European Organization for Nuclear Research), Feb 28, 2015
The purpose of the study was to examine the relationship between perceived organizational support... more The purpose of the study was to examine the relationship between perceived organizational support and organizational citizenship behaviour in the Nigerian Hospitality Industry. The five measures of organizational citizenship behaviour which we used as our criterion variable were altruism, conscientiousness, civic virtue, courtesy and sportsmanship. The study units comprised managers and workers and hence the corresponding level of analysis was the micro-level. The cross sectional survey was conducted with a sample size of 1450 workers drawn from a population of 3768 workers. The scales used were within the acceptable Cronbach Alpha values of 0.7, which was interpreted to be reliable. A total of 1,093 copies of completed and usable questionnaire was used for data analysis. Furthermore, descriptive statistics were computed at the primary level of analysis, while the Spearman Rank Order Coefficient was used at the secondary level of analysis. The result of the analysis showed that there is a positive and weak significant association between organizational support and altruism, civic virtue and sportsmanship, while a strong relationship was found between organizational support and conscientiousness and courtesy. The study finally recommends that management should develop support toward workers input that will promote personal well-being and enhance extra discretionary behaviour
This research examined the potentials of Epoto Cave as an ecotourism asset in Abi Local Governmen... more This research examined the potentials of Epoto Cave as an ecotourism asset in Abi Local Government Area of Cross River State. Three communities in Abi Local Government Area were used for this study. Three hundred and seven copies of questionnaire were randomly distributed to residents within the sample framework. The research findings shows that Epoto Cave has the potential for ecotourism development in the area. It was discovered that threat to local culture, exposure of community natural resources among others were community concerns towards the development of Epoto Cave for ecotourism. The data collected shows that some basic amenities such as effective road network, electricity and adequate security network in the area are needed to ensure the development of Epoto Cave. It was also noticed that the development of Epoto Cave can enhance community development as it would create investment opportunities, employment generation and at the same time lead to emergence of other small sc...
Journal of Tourism and Hospitality Management, 2018
This study examined factors responsible for the dismal performance of youths" enterprises within ... more This study examined factors responsible for the dismal performance of youths" enterprises within Ihitte-Uboma, Imo State Nigeria, in which contemporary and contending issues in rural youth entrepreneurship towards the hospitality sector were overviewed. The methodology adopted for the study involved an investigation of impeding factors for rural entrepreneurship of 112 youth-owned enterprises in Ihitte-Uboma; comprising Amainyinta, Isinweke and Amainyi-Ukwu communities. The framework for the study was tested for validity using the one-sample test and the paired sample correlation coefficient. Results revealed a deplorable quality of energy supply and lack of access to markets. Particularly, youth entrepreneurs within the communities are facing obstacles such as obtaining finance, lack of education and training in business and management skills. Practical recommendations are proposed to government and institutions to overcome these obstacles and to ensure that youth entrepreneurs can sufficiently enhance their businesses, hence avoiding urban drift and contributing to the development of local communities.
The purpose of the study was to examine the relationship between perceived organizational support... more The purpose of the study was to examine the relationship between perceived organizational support and organizational citizenship behaviour in the Nigerian Hospitality Industry. The five measures of organizational citizenship behaviour which we used as our criterion variable were altruism, conscientiousness, civic virtue, courtesy and sportsmanship. The study units comprised managers and workers and hence the corresponding level of analysis was the micro-level. The cross sectional survey was conducted with a sample size of 1450 workers drawn from a population of 3768 workers. The scales used were within the acceptable Cronbach Alpha values of 0.7, which was interpreted to be reliable. A total of 1,093 copies of completed and usable questionnaire was used for data analysis. Furthermore, descriptive statistics were computed at the primary level of analysis, while the Spearman Rank Order Coefficient was used at the secondary level of analysis. The result of the analysis showed that ther...
This paper objective sought to ascertain the worthiness of Business Process Reengineering (BPR) i... more This paper objective sought to ascertain the worthiness of Business Process Reengineering (BPR) in the Port Harcourt hospitality industry. Drawing a sample of 156 registered 5-1star hotels in Port Harcourt Nigeria, it was hypothesis that there is no significant difference between the costs and benefits of BPR. The result showed that there is a significant difference between the costs and benefits of BPR; and that the benefits outweighed the costs. It was concluded that though BPR is a worthwhile exercise, care must be taken never to carry it out for the mere sake of it. Based on this, it was recommended that BPR should be preceded by strategic planning. Such an exercise should place the customer at the center of the reengineering effort. For a successful BPR, there must be recourse to corporate culture; while constant communication and feedback should not be ignored. To achieve maximum result from a BPR effort, it must be owned throughout the organization, and there should be specif...
This research explored the relationship between online presence and destination loyalty with the ... more This research explored the relationship between online presence and destination loyalty with the sole objective of enhancing destination loyalty, in selected tourist destinations in South East, Nigeria. Questionnaire was administered to 135 respondents out of which 122 were retrieved and utilized for the analysis. Data were analyzed in descriptive and inferential statistics using the SPSS (version 24.0), and the Spearman rank correlation (rho) was used to test hypotheses. Positive significant relationships were found between dimensions of online presence and measures of destination loyalty. The study discovered that the most viable variable is the relationship that exists between the destination’s website and service delivery, while the least is social media and service delivery. From the findings, it was recommended that tourist destinations should enhance their clientele base more through the destinations website.
The purpose of the study was to examine the relationship between perceived organizational support... more The purpose of the study was to examine the relationship between perceived organizational support and organizational citizenship behaviour in the Nigerian Hospitality Industry. The five measures of organizational citizenship behaviour which we used as our criterion variable were altruism, conscientiousness, civic virtue, courtesy and sportsmanship. The study units comprised managers and workers and hence the corresponding level of analysis was the micro-level. The cross sectional survey was conducted with a sample size of 1450 workers drawn from a population of 3768 workers. The scales used were within the acceptable Cronbach Alpha values of 0.7, which was interpreted to be reliable. A total of 1,093 copies of completed and usable questionnaire was used for data analysis. Furthermore, descriptive statistics were computed at the primary level of analysis, while the Spearman Rank Order Coefficient was used at the secondary level of analysis. The result of the analysis showed that ther...
African Journal of Business Management, Feb 14, 2015
The association of team briefing and workers' commitment was examined in this study. Respondents ... more The association of team briefing and workers' commitment was examined in this study. Respondents were drawn from a sample of 357 bankers in the South-south zone of Nigeria. Cross sectional survey design was utilized. With the use of Spearman Rank Order Correlation, we obtained the following results: team briefing had a significant positive relationship with affective, continuance and normative commitment. This suggests that workers remain with their organization because they are emotionally tied to the organization and feel morally obliged to remain as well as not wanting to lose their investment in the organization.
The purpose of this study is to examine the relationship between opportunity for creativity and o... more The purpose of this study is to examine the relationship between opportunity for creativity and organizational citizenship behaviour. The cross sectional survey was conducted with a sample size of 1450 workers drawn from a population of 3768 workers. The scales used were within the acceptable Cronbach Alpha values of 0.7, which was interpreted to be reliable. A total of 1,093 copies of completed and usable questionnaire were used for data analysis. Furthermore, descriptive statistics were computed at the primary level of analysis, while the Spearman Rank Order Coefficient was used at the secondary level of analysis. The results reveal that opportunity for creativity is strongly related to altruism, conscientiousness, civic virtue, courtesy and sportsmanship The findings suggest that organizations conducive for creativity tends to promote extra discretionary employee behaviour
International Journal of Scientific Research and Management
The imperatives of intraorganizational integration anchor on the establishment of systemic featur... more The imperatives of intraorganizational integration anchor on the establishment of systemic features necessary for organizational effectiveness and efficiency. Such outcomes border on the support and framework advanced by the structural components of the organization, and the extent to which infrastructures and norms serve the goal of improved service quality and delivery especially within the hospitality industry. This paper identified structural capital development as a significant predictor of intraorganizational integration (communication and knowledge sharing) in premium restaurants in Rivers State – thus, reinforcing the institutional theory on the criticality of learning and the embodiment of external values and considerations in shaping or defining organizational structures, routines and policies. The findings however indicate that structural capital does not influence cohesion within the premium restaurants. In conclusion, emphasis is placed on the imperatives of informed ch...
Employee Participation and Organizational Identification: Implications of the Mediating Effect of Organizational Culture
This study examined the relationship between employee participation and organizational identifica... more This study examined the relationship between employee participation and organizational identification in Nigerian manufacturing organizations and also examined the mediating role of organizational culture in the relationship. The cross-sectional survey design was adopted and data was drawn from 191 employees of selected manufacturing companies. The findings revealed that employee participation through practices such as quality circles and joint consultation committees significantly correlates with organizational identification. Also organizational culture is revealed to partially yet significantly mediate between employee participation and organizational identification. The findings are thereafter discussed and conclusions made. Keywords: Employee participation, Organizational identification, Quality circles, Joint consultation committees, Organizational culture
The purpose of the study was to examine the relationship between perceived organizational support... more The purpose of the study was to examine the relationship between perceived organizational support and organizational citizenship behaviour in the Nigerian Hospitality Industry. The five measures of organizational citizenship behaviour which we used as our criterion variable were altruism, conscientiousness, civic virtue, courtesy and sportsmanship. The study units comprised managers and workers and hence the corresponding level of analysis was the micro-level. The cross sectional survey was conducted with a sample size of 1450 workers drawn from a population of 3768 workers. The scales used were within the acceptable Cronbach Alpha values of 0.7, which was interpreted to be reliable. A total of 1,093 copies of completed and usable questionnaire was used for data analysis. Furthermore, descriptive statistics were computed at the primary level of analysis, while the Spearman Rank Order Coefficient was used at the secondary level of analysis. The result of the analysis showed that ther...
Opportunity for Innovation and Organizational Citizenship Behaviour in the Nigerian Hospitality Industry
The purpose of this study was to examine the relationship between opportunity for innovation and ... more The purpose of this study was to examine the relationship between opportunity for innovation and organizational citizenship behaviour in the Nigerian hospitality industry. The cross sectional survey was conducted with a sample size of 1450 workers drawn from a population of 3768 workers in the South-South geopolitical region of Nigeria. The scales used were within the acceptable Cronbach Alpha values of 0.7, which was interpreted to be reliable. A total of 1,093 copies of completed and usable questionnaire were used for data analysis. Furthermore, the data obtained were analysed using the Spearman Rank Order Coefficient. The results reveal that opportunity for innovation is strongly related to altruism, conscientiousness, civic virtue, courtesy and sportsmanship. The findings suggest that organizations conducive for innovation tends to promote extra discretionary employee behaviour. The study concluded that in the presence of opportunity for innovation of the worker, organizational ...
Sustainable development practices of 15 hotels were investigated in this study in which a 41 poin... more Sustainable development practices of 15 hotels were investigated in this study in which a 41 point questionnaire, prepared in 10 sub-scales, was administered to 350 respondents selected from employees of the hotels and residents of the host community to ascertain the level of involvement of hotels in the enforcement of sustainable development practices in the Ilaro community of Ogun State, Nigeria. Data were analysed in inferential statistics, and Z-test statistics was utilised to test hypotheses. Results show that hotels in the area have not embraced sustainable development practices in the host community. The study recommends that corporate social responsibility and sustainable development practices should be enforced by these hotels in the community through a systematic approach, which includes creating a synergy between hotels and the host community with a view to improving the well-being of the local people.
Sustainable development practices of 15 hotels were investigated in this study in which a 41 poin... more Sustainable development practices of 15 hotels were investigated in this study in which a 41 point questionnaire, prepared in 10 sub-scales, was administered to 350 respondents selected from employees of the hotels and residents of the host community to ascertain the level of involvement of hotels in the enforcement of sustainable development practices in the Ilaro community of Ogun State, Nigeria. Data were analysed in inferential statistics, and Z-test statistics was utilised to test hypotheses. Results show that hotels in the area have not embraced sustainable development practices in the host community. The study recommends that corporate social responsibility and sustainable development practices should be enforced by these hotels in the community through a systematic approach, which includes creating a synergy between hotels and the host community with a view to improving the well-being of the local people.
This study examined the relationship between Ebola response strategies and employee trust in sele... more This study examined the relationship between Ebola response strategies and employee trust in selected hotels within Rivers State, Nigeria. The cross-sectional survey design was adopted and data was generated from 144 employees selected using the simple random sampling formula from a population of 242 employees of five selected hotels in Rivers State. The study, being predominantly nomothetic in methodology, empirically ascertains the significant association of two identified empirically referents of the predictor variable, Ebola response strategies, namely; communication and monitoring; with the criterion variable, employee trust using the Spearman's rank order correlation statistical tool. The data collection instrument consisted of the questionnaire with findings revealing that Ebola response strategies such as communication and monitoring significantly correlate with employee trust. Based on these findings, it was concluded that effective and transparent communication and mon...
Zenodo (CERN European Organization for Nuclear Research), Feb 28, 2015
The purpose of the study was to examine the relationship between perceived organizational support... more The purpose of the study was to examine the relationship between perceived organizational support and organizational citizenship behaviour in the Nigerian Hospitality Industry. The five measures of organizational citizenship behaviour which we used as our criterion variable were altruism, conscientiousness, civic virtue, courtesy and sportsmanship. The study units comprised managers and workers and hence the corresponding level of analysis was the micro-level. The cross sectional survey was conducted with a sample size of 1450 workers drawn from a population of 3768 workers. The scales used were within the acceptable Cronbach Alpha values of 0.7, which was interpreted to be reliable. A total of 1,093 copies of completed and usable questionnaire was used for data analysis. Furthermore, descriptive statistics were computed at the primary level of analysis, while the Spearman Rank Order Coefficient was used at the secondary level of analysis. The result of the analysis showed that there is a positive and weak significant association between organizational support and altruism, civic virtue and sportsmanship, while a strong relationship was found between organizational support and conscientiousness and courtesy. The study finally recommends that management should develop support toward workers input that will promote personal well-being and enhance extra discretionary behaviour
This research examined the potentials of Epoto Cave as an ecotourism asset in Abi Local Governmen... more This research examined the potentials of Epoto Cave as an ecotourism asset in Abi Local Government Area of Cross River State. Three communities in Abi Local Government Area were used for this study. Three hundred and seven copies of questionnaire were randomly distributed to residents within the sample framework. The research findings shows that Epoto Cave has the potential for ecotourism development in the area. It was discovered that threat to local culture, exposure of community natural resources among others were community concerns towards the development of Epoto Cave for ecotourism. The data collected shows that some basic amenities such as effective road network, electricity and adequate security network in the area are needed to ensure the development of Epoto Cave. It was also noticed that the development of Epoto Cave can enhance community development as it would create investment opportunities, employment generation and at the same time lead to emergence of other small sc...
Journal of Tourism and Hospitality Management, 2018
This study examined factors responsible for the dismal performance of youths" enterprises within ... more This study examined factors responsible for the dismal performance of youths" enterprises within Ihitte-Uboma, Imo State Nigeria, in which contemporary and contending issues in rural youth entrepreneurship towards the hospitality sector were overviewed. The methodology adopted for the study involved an investigation of impeding factors for rural entrepreneurship of 112 youth-owned enterprises in Ihitte-Uboma; comprising Amainyinta, Isinweke and Amainyi-Ukwu communities. The framework for the study was tested for validity using the one-sample test and the paired sample correlation coefficient. Results revealed a deplorable quality of energy supply and lack of access to markets. Particularly, youth entrepreneurs within the communities are facing obstacles such as obtaining finance, lack of education and training in business and management skills. Practical recommendations are proposed to government and institutions to overcome these obstacles and to ensure that youth entrepreneurs can sufficiently enhance their businesses, hence avoiding urban drift and contributing to the development of local communities.
The purpose of the study was to examine the relationship between perceived organizational support... more The purpose of the study was to examine the relationship between perceived organizational support and organizational citizenship behaviour in the Nigerian Hospitality Industry. The five measures of organizational citizenship behaviour which we used as our criterion variable were altruism, conscientiousness, civic virtue, courtesy and sportsmanship. The study units comprised managers and workers and hence the corresponding level of analysis was the micro-level. The cross sectional survey was conducted with a sample size of 1450 workers drawn from a population of 3768 workers. The scales used were within the acceptable Cronbach Alpha values of 0.7, which was interpreted to be reliable. A total of 1,093 copies of completed and usable questionnaire was used for data analysis. Furthermore, descriptive statistics were computed at the primary level of analysis, while the Spearman Rank Order Coefficient was used at the secondary level of analysis. The result of the analysis showed that ther...
This paper objective sought to ascertain the worthiness of Business Process Reengineering (BPR) i... more This paper objective sought to ascertain the worthiness of Business Process Reengineering (BPR) in the Port Harcourt hospitality industry. Drawing a sample of 156 registered 5-1star hotels in Port Harcourt Nigeria, it was hypothesis that there is no significant difference between the costs and benefits of BPR. The result showed that there is a significant difference between the costs and benefits of BPR; and that the benefits outweighed the costs. It was concluded that though BPR is a worthwhile exercise, care must be taken never to carry it out for the mere sake of it. Based on this, it was recommended that BPR should be preceded by strategic planning. Such an exercise should place the customer at the center of the reengineering effort. For a successful BPR, there must be recourse to corporate culture; while constant communication and feedback should not be ignored. To achieve maximum result from a BPR effort, it must be owned throughout the organization, and there should be specif...
This research explored the relationship between online presence and destination loyalty with the ... more This research explored the relationship between online presence and destination loyalty with the sole objective of enhancing destination loyalty, in selected tourist destinations in South East, Nigeria. Questionnaire was administered to 135 respondents out of which 122 were retrieved and utilized for the analysis. Data were analyzed in descriptive and inferential statistics using the SPSS (version 24.0), and the Spearman rank correlation (rho) was used to test hypotheses. Positive significant relationships were found between dimensions of online presence and measures of destination loyalty. The study discovered that the most viable variable is the relationship that exists between the destination’s website and service delivery, while the least is social media and service delivery. From the findings, it was recommended that tourist destinations should enhance their clientele base more through the destinations website.
The purpose of the study was to examine the relationship between perceived organizational support... more The purpose of the study was to examine the relationship between perceived organizational support and organizational citizenship behaviour in the Nigerian Hospitality Industry. The five measures of organizational citizenship behaviour which we used as our criterion variable were altruism, conscientiousness, civic virtue, courtesy and sportsmanship. The study units comprised managers and workers and hence the corresponding level of analysis was the micro-level. The cross sectional survey was conducted with a sample size of 1450 workers drawn from a population of 3768 workers. The scales used were within the acceptable Cronbach Alpha values of 0.7, which was interpreted to be reliable. A total of 1,093 copies of completed and usable questionnaire was used for data analysis. Furthermore, descriptive statistics were computed at the primary level of analysis, while the Spearman Rank Order Coefficient was used at the secondary level of analysis. The result of the analysis showed that ther...
African Journal of Business Management, Feb 14, 2015
The association of team briefing and workers' commitment was examined in this study. Respondents ... more The association of team briefing and workers' commitment was examined in this study. Respondents were drawn from a sample of 357 bankers in the South-south zone of Nigeria. Cross sectional survey design was utilized. With the use of Spearman Rank Order Correlation, we obtained the following results: team briefing had a significant positive relationship with affective, continuance and normative commitment. This suggests that workers remain with their organization because they are emotionally tied to the organization and feel morally obliged to remain as well as not wanting to lose their investment in the organization.
The purpose of this study is to examine the relationship between opportunity for creativity and o... more The purpose of this study is to examine the relationship between opportunity for creativity and organizational citizenship behaviour. The cross sectional survey was conducted with a sample size of 1450 workers drawn from a population of 3768 workers. The scales used were within the acceptable Cronbach Alpha values of 0.7, which was interpreted to be reliable. A total of 1,093 copies of completed and usable questionnaire were used for data analysis. Furthermore, descriptive statistics were computed at the primary level of analysis, while the Spearman Rank Order Coefficient was used at the secondary level of analysis. The results reveal that opportunity for creativity is strongly related to altruism, conscientiousness, civic virtue, courtesy and sportsmanship The findings suggest that organizations conducive for creativity tends to promote extra discretionary employee behaviour
International Journal of Scientific Research and Management
The imperatives of intraorganizational integration anchor on the establishment of systemic featur... more The imperatives of intraorganizational integration anchor on the establishment of systemic features necessary for organizational effectiveness and efficiency. Such outcomes border on the support and framework advanced by the structural components of the organization, and the extent to which infrastructures and norms serve the goal of improved service quality and delivery especially within the hospitality industry. This paper identified structural capital development as a significant predictor of intraorganizational integration (communication and knowledge sharing) in premium restaurants in Rivers State – thus, reinforcing the institutional theory on the criticality of learning and the embodiment of external values and considerations in shaping or defining organizational structures, routines and policies. The findings however indicate that structural capital does not influence cohesion within the premium restaurants. In conclusion, emphasis is placed on the imperatives of informed ch...
Employee Participation and Organizational Identification: Implications of the Mediating Effect of Organizational Culture
This study examined the relationship between employee participation and organizational identifica... more This study examined the relationship between employee participation and organizational identification in Nigerian manufacturing organizations and also examined the mediating role of organizational culture in the relationship. The cross-sectional survey design was adopted and data was drawn from 191 employees of selected manufacturing companies. The findings revealed that employee participation through practices such as quality circles and joint consultation committees significantly correlates with organizational identification. Also organizational culture is revealed to partially yet significantly mediate between employee participation and organizational identification. The findings are thereafter discussed and conclusions made. Keywords: Employee participation, Organizational identification, Quality circles, Joint consultation committees, Organizational culture
The purpose of the study was to examine the relationship between perceived organizational support... more The purpose of the study was to examine the relationship between perceived organizational support and organizational citizenship behaviour in the Nigerian Hospitality Industry. The five measures of organizational citizenship behaviour which we used as our criterion variable were altruism, conscientiousness, civic virtue, courtesy and sportsmanship. The study units comprised managers and workers and hence the corresponding level of analysis was the micro-level. The cross sectional survey was conducted with a sample size of 1450 workers drawn from a population of 3768 workers. The scales used were within the acceptable Cronbach Alpha values of 0.7, which was interpreted to be reliable. A total of 1,093 copies of completed and usable questionnaire was used for data analysis. Furthermore, descriptive statistics were computed at the primary level of analysis, while the Spearman Rank Order Coefficient was used at the secondary level of analysis. The result of the analysis showed that ther...
Opportunity for Innovation and Organizational Citizenship Behaviour in the Nigerian Hospitality Industry
The purpose of this study was to examine the relationship between opportunity for innovation and ... more The purpose of this study was to examine the relationship between opportunity for innovation and organizational citizenship behaviour in the Nigerian hospitality industry. The cross sectional survey was conducted with a sample size of 1450 workers drawn from a population of 3768 workers in the South-South geopolitical region of Nigeria. The scales used were within the acceptable Cronbach Alpha values of 0.7, which was interpreted to be reliable. A total of 1,093 copies of completed and usable questionnaire were used for data analysis. Furthermore, the data obtained were analysed using the Spearman Rank Order Coefficient. The results reveal that opportunity for innovation is strongly related to altruism, conscientiousness, civic virtue, courtesy and sportsmanship. The findings suggest that organizations conducive for innovation tends to promote extra discretionary employee behaviour. The study concluded that in the presence of opportunity for innovation of the worker, organizational ...
Sustainable development practices of 15 hotels were investigated in this study in which a 41 poin... more Sustainable development practices of 15 hotels were investigated in this study in which a 41 point questionnaire, prepared in 10 sub-scales, was administered to 350 respondents selected from employees of the hotels and residents of the host community to ascertain the level of involvement of hotels in the enforcement of sustainable development practices in the Ilaro community of Ogun State, Nigeria. Data were analysed in inferential statistics, and Z-test statistics was utilised to test hypotheses. Results show that hotels in the area have not embraced sustainable development practices in the host community. The study recommends that corporate social responsibility and sustainable development practices should be enforced by these hotels in the community through a systematic approach, which includes creating a synergy between hotels and the host community with a view to improving the well-being of the local people.
Sustainable development practices of 15 hotels were investigated in this study in which a 41 poin... more Sustainable development practices of 15 hotels were investigated in this study in which a 41 point questionnaire, prepared in 10 sub-scales, was administered to 350 respondents selected from employees of the hotels and residents of the host community to ascertain the level of involvement of hotels in the enforcement of sustainable development practices in the Ilaro community of Ogun State, Nigeria. Data were analysed in inferential statistics, and Z-test statistics was utilised to test hypotheses. Results show that hotels in the area have not embraced sustainable development practices in the host community. The study recommends that corporate social responsibility and sustainable development practices should be enforced by these hotels in the community through a systematic approach, which includes creating a synergy between hotels and the host community with a view to improving the well-being of the local people.
This study examined the relationship between Ebola response strategies and employee trust in sele... more This study examined the relationship between Ebola response strategies and employee trust in selected hotels within Rivers State, Nigeria. The cross-sectional survey design was adopted and data was generated from 144 employees selected using the simple random sampling formula from a population of 242 employees of five selected hotels in Rivers State. The study, being predominantly nomothetic in methodology, empirically ascertains the significant association of two identified empirically referents of the predictor variable, Ebola response strategies, namely; communication and monitoring; with the criterion variable, employee trust using the Spearman's rank order correlation statistical tool. The data collection instrument consisted of the questionnaire with findings revealing that Ebola response strategies such as communication and monitoring significantly correlate with employee trust. Based on these findings, it was concluded that effective and transparent communication and mon...
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