User Implicit Intention guidance in interactive BI
Search-based BI is a new trend for business users to access to data analysis tools and facilitati... more Search-based BI is a new trend for business users to access to data analysis tools and facilitating their decision making. Since users, either are not always fully aware of the extent to which BI systems can meet their requests, or cannot explicitly express their search intention, there is a need for guiding them toward a comprehensive result. This paper presents the first steps of our research project, which aims at understanding decision makers query intention when they interact with a computer aided-decision system. The expectations of this work is to increase the levels of confidence and trust of the users in interactive BI systems, as a consequence of the feeling that they are well understood and appropriately guided.
Towards a tool contributing to the generation of concepts: criteria to locate the promising ways of innovation
Decisions taken early in the design process engage the majority of development costs of the produ... more Decisions taken early in the design process engage the majority of development costs of the product and the final quality as well. In this paper, the possibilities of brainstorming as a tool which can couple at the same time the early research of potential ways of innovation with the generation and evaluation of product ideas are analysed. According to our approach, it would be possible very early in the process to indicate to design teams which are the most promising directions for generating ideas that bring new end-user benefits. The selected directions are used to carry out the ideation. An industrial case is used to analyse brainstorming by the means of an affinity diagram and concepts of artificial intelligence. This analysis enables the proposition of a technique to locate the directions that contains the best potential of innovation resulting from a brainstorming. This technique is based on the used of two criteria to select these directions during the brainstorming: the num...
In this article we present a theoretical framework and some models for assisting the conception o... more In this article we present a theoretical framework and some models for assisting the conception of tactile communication devices. In order to propose relevant concepts and successful innovative products, designers and more generally design teams need to anticipate as early as possible the user experience that will emerge from actual use of the product they are developing. The way the designer imagines the qualities of the product inevitably has strong consequences for the possible experience that will be available to the user. However, it is very difficult to accurately anticipate the actual experience of the user; and the lack of knowledge concerning the final user is particularly drastic in the case of hightechnology applications, where the potentialities of the technology are hugely superior to the acceptability of the final users. In order to remedy this difficulty, this article presents research from the fields of design, cognitive science and Virtual Reality, in order to understand how lived experience is constituted by the use of a technological device. The aim of this interdisciplinary research is to provide guidelines for anticipating user experience in the design process. In section 2 of this article, we present the fundamental theoretical notions which are the basis for defining the constitution of lived experience when a user takes hold of a perceptual interface. In section 3, we examine the constitution of the emotional values which accompany such lived experience. This enables us to propose some elements for understanding the social adoption of a perceptual interface. On the basis of some deliberately minimalist experiments, we address the question of the collective constitution of emotional values in communities which share common means of perceiving and interacting. We found that there are two kinds of perception over time: perceiving the other as part of environment, versus perceiving the activity of other perceiving me. It is by switching between these two kinds of perception that it becomes possible for one subject to understand the position from which the other subject perceives the scene. We call this process the constitution of a « point of view ». From this ability to constitute a system of "points of view", the feeling of sharing a common space with another intentional being can emerge. Finally, in section 4, we present the application of these considerations to the design of devices for interindividual interaction. We present the prototype of a device where the space of interaction is such as to afford "perceptual crossing", a key emotional factor in interpersonal interactions.
Decisions taken early in the design process engage the majority of
development costs of the prod... more Decisions taken early in the design process engage the majority of
development costs of the product and the final quality as well. In this paper, the
possibilities of brainstorming as a tool which can couple at the same time the early
research of potential ways of innovation with the generation and evaluation of product
ideas are analysed. According to our approach, it would be possible very early in the
process to indicate to design teams which are the most promising directions for
generating ideas that bring new end-user benefits. The selected directions are used to
carry out the ideation. An industrial case is used to analyse brainstorming by the means of
an affinity diagram and concepts of artificial intelligence. This analysis enables the
proposition of a technique to locate the directions that contains the best potential of
innovation resulting from a brainstorming. This technique is based on the used of two
criteria to select these directions during the brainstorming: the number of words in a
branch and the degree of diversity of words. The criteria are used to drive the
brainstorming in the earliest design phase in order to obtain fewer directions than in
traditional brainstorming but higher potential directions. These selected directions have
then to be developed into product ideas further in the design process.
On assiste aujourd’hui à un paradoxe: les consommateurs exigent un niveau de qualité croissant de... more On assiste aujourd’hui à un paradoxe: les consommateurs exigent un niveau de qualité croissant des produits alors que le temps disponible pour leur développement est de plus en plus réduit. Comment aider la génération de nouveaux concepts et assurer la relation entre les caractéristiques explicites (dimensions, structure, matière …) et implicites (émotions, symboles, esthétique) du produit dans ce processus d’innovation de plus en plus contraint ? L’objectif de notre étude est de proposer une méthode pour assister la conception de produits innovants, d’une part, la génération de concepts de produit innovants et d’une autre part, l’explicitation de certaines informations et connaissances sur le produit, qui doivent être partagées par différents acteurs de conception. Notre travail se base sur un postulat : la définition d’un produit potentiellement innovant peut être en grande partie le résultat d’une recherche sur la structure des informations contenues dans les représentations du produit. Une première analyse des outils d’innovation a révélé plusieurs lacunes. Nous pensons agir sur la structure des caractéristiques du produit, en fournissant une représentation globale de celui-ci qui recouvrirait les informations nécessaires pour aboutir à l’innovation
User Implicit Intention guidance in interactive BI
Search-based BI is a new trend for business users to access to data analysis tools and facilitati... more Search-based BI is a new trend for business users to access to data analysis tools and facilitating their decision making. Since users, either are not always fully aware of the extent to which BI systems can meet their requests, or cannot explicitly express their search intention, there is a need for guiding them toward a comprehensive result. This paper presents the first steps of our research project, which aims at understanding decision makers query intention when they interact with a computer aided-decision system. The expectations of this work is to increase the levels of confidence and trust of the users in interactive BI systems, as a consequence of the feeling that they are well understood and appropriately guided.
Towards a tool contributing to the generation of concepts: criteria to locate the promising ways of innovation
Decisions taken early in the design process engage the majority of development costs of the produ... more Decisions taken early in the design process engage the majority of development costs of the product and the final quality as well. In this paper, the possibilities of brainstorming as a tool which can couple at the same time the early research of potential ways of innovation with the generation and evaluation of product ideas are analysed. According to our approach, it would be possible very early in the process to indicate to design teams which are the most promising directions for generating ideas that bring new end-user benefits. The selected directions are used to carry out the ideation. An industrial case is used to analyse brainstorming by the means of an affinity diagram and concepts of artificial intelligence. This analysis enables the proposition of a technique to locate the directions that contains the best potential of innovation resulting from a brainstorming. This technique is based on the used of two criteria to select these directions during the brainstorming: the num...
In this article we present a theoretical framework and some models for assisting the conception o... more In this article we present a theoretical framework and some models for assisting the conception of tactile communication devices. In order to propose relevant concepts and successful innovative products, designers and more generally design teams need to anticipate as early as possible the user experience that will emerge from actual use of the product they are developing. The way the designer imagines the qualities of the product inevitably has strong consequences for the possible experience that will be available to the user. However, it is very difficult to accurately anticipate the actual experience of the user; and the lack of knowledge concerning the final user is particularly drastic in the case of hightechnology applications, where the potentialities of the technology are hugely superior to the acceptability of the final users. In order to remedy this difficulty, this article presents research from the fields of design, cognitive science and Virtual Reality, in order to understand how lived experience is constituted by the use of a technological device. The aim of this interdisciplinary research is to provide guidelines for anticipating user experience in the design process. In section 2 of this article, we present the fundamental theoretical notions which are the basis for defining the constitution of lived experience when a user takes hold of a perceptual interface. In section 3, we examine the constitution of the emotional values which accompany such lived experience. This enables us to propose some elements for understanding the social adoption of a perceptual interface. On the basis of some deliberately minimalist experiments, we address the question of the collective constitution of emotional values in communities which share common means of perceiving and interacting. We found that there are two kinds of perception over time: perceiving the other as part of environment, versus perceiving the activity of other perceiving me. It is by switching between these two kinds of perception that it becomes possible for one subject to understand the position from which the other subject perceives the scene. We call this process the constitution of a « point of view ». From this ability to constitute a system of "points of view", the feeling of sharing a common space with another intentional being can emerge. Finally, in section 4, we present the application of these considerations to the design of devices for interindividual interaction. We present the prototype of a device where the space of interaction is such as to afford "perceptual crossing", a key emotional factor in interpersonal interactions.
Decisions taken early in the design process engage the majority of
development costs of the prod... more Decisions taken early in the design process engage the majority of
development costs of the product and the final quality as well. In this paper, the
possibilities of brainstorming as a tool which can couple at the same time the early
research of potential ways of innovation with the generation and evaluation of product
ideas are analysed. According to our approach, it would be possible very early in the
process to indicate to design teams which are the most promising directions for
generating ideas that bring new end-user benefits. The selected directions are used to
carry out the ideation. An industrial case is used to analyse brainstorming by the means of
an affinity diagram and concepts of artificial intelligence. This analysis enables the
proposition of a technique to locate the directions that contains the best potential of
innovation resulting from a brainstorming. This technique is based on the used of two
criteria to select these directions during the brainstorming: the number of words in a
branch and the degree of diversity of words. The criteria are used to drive the
brainstorming in the earliest design phase in order to obtain fewer directions than in
traditional brainstorming but higher potential directions. These selected directions have
then to be developed into product ideas further in the design process.
On assiste aujourd’hui à un paradoxe: les consommateurs exigent un niveau de qualité croissant de... more On assiste aujourd’hui à un paradoxe: les consommateurs exigent un niveau de qualité croissant des produits alors que le temps disponible pour leur développement est de plus en plus réduit. Comment aider la génération de nouveaux concepts et assurer la relation entre les caractéristiques explicites (dimensions, structure, matière …) et implicites (émotions, symboles, esthétique) du produit dans ce processus d’innovation de plus en plus contraint ? L’objectif de notre étude est de proposer une méthode pour assister la conception de produits innovants, d’une part, la génération de concepts de produit innovants et d’une autre part, l’explicitation de certaines informations et connaissances sur le produit, qui doivent être partagées par différents acteurs de conception. Notre travail se base sur un postulat : la définition d’un produit potentiellement innovant peut être en grande partie le résultat d’une recherche sur la structure des informations contenues dans les représentations du produit. Une première analyse des outils d’innovation a révélé plusieurs lacunes. Nous pensons agir sur la structure des caractéristiques du produit, en fournissant une représentation globale de celui-ci qui recouvrirait les informations nécessaires pour aboutir à l’innovation
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Papers by Anne Guenand
development costs of the product and the final quality as well. In this paper, the
possibilities of brainstorming as a tool which can couple at the same time the early
research of potential ways of innovation with the generation and evaluation of product
ideas are analysed. According to our approach, it would be possible very early in the
process to indicate to design teams which are the most promising directions for
generating ideas that bring new end-user benefits. The selected directions are used to
carry out the ideation. An industrial case is used to analyse brainstorming by the means of
an affinity diagram and concepts of artificial intelligence. This analysis enables the
proposition of a technique to locate the directions that contains the best potential of
innovation resulting from a brainstorming. This technique is based on the used of two
criteria to select these directions during the brainstorming: the number of words in a
branch and the degree of diversity of words. The criteria are used to drive the
brainstorming in the earliest design phase in order to obtain fewer directions than in
traditional brainstorming but higher potential directions. These selected directions have
then to be developed into product ideas further in the design process.
development costs of the product and the final quality as well. In this paper, the
possibilities of brainstorming as a tool which can couple at the same time the early
research of potential ways of innovation with the generation and evaluation of product
ideas are analysed. According to our approach, it would be possible very early in the
process to indicate to design teams which are the most promising directions for
generating ideas that bring new end-user benefits. The selected directions are used to
carry out the ideation. An industrial case is used to analyse brainstorming by the means of
an affinity diagram and concepts of artificial intelligence. This analysis enables the
proposition of a technique to locate the directions that contains the best potential of
innovation resulting from a brainstorming. This technique is based on the used of two
criteria to select these directions during the brainstorming: the number of words in a
branch and the degree of diversity of words. The criteria are used to drive the
brainstorming in the earliest design phase in order to obtain fewer directions than in
traditional brainstorming but higher potential directions. These selected directions have
then to be developed into product ideas further in the design process.