SeggWat Feedback

常見問題集

Do I need a SeggWat account?

Yes, a free SeggWat account is required to receive and manage feedback submissions. Sign up at seggwat.com.

Where do I find my Project Key?

Log in to your SeggWat dashboard, select your project, and copy the Project Key from the project settings.

Can I disable the widget on specific pages?

Yes. Each post and page has a “SeggWat Feedback” meta box in the editor where you can choose: Default (site setting), Force enable, or Disable.

Can I show SeggWat branding in the widget?

Yes. Check “Show Branding” in Settings > SeggWat Feedback to display the “Powered by SeggWat” footer. Branding is hidden by default.

What languages are supported?

The widget supports English, German (Deutsch), and Swedish (Svenska). You can set a fixed language or let it auto-detect from the visitor’s browser.

Can I customize the widget programmatically?

Yes. The plugin provides several filters:

• seggwat/button_color – Modify button color dynamically
• seggwat/button_position – Change position based on conditions
• seggwat/language – Override language setting
• seggwat/show_powered_by – Control branding visibility
• seggwat/post_types – Add widget control to custom post types

What data is sent to SeggWat?

When a visitor submits feedback, the following data is sent to seggwat.com:

• The feedback message and type (bug, feature request, etc.)
• The current page URL
• Browser and device information (user agent)
• Optional screenshot (if enabled and user captures one)

No data is collected until a visitor actively submits feedback. The widget script is loaded from seggwat.com when the plugin is configured with a valid Project Key.

Where can I find the Terms of Service and Privacy Policy?

• Terms of Service: seggwat.com/legal/terms
• Privacy Policy: seggwat.com/legal/privacy