PointClickCare

PointClickCare

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PointClickCare | Trust Center

Everything you need to complete your security review is here. Browse documents, certifications, and compliance details with confidence. Our Trust Center is regularly updated to reflect the latest audit results, and subprocessor disclosures.

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What we offer

PointClickCare Senior Care EHR Solution - Core Platform

Our cloud-based platform offers an end-to-end toolset to help you thrive as a care provider and as a business. With solutions for care delivery and coordination, business intelligence and financial management, and dozens more, PointClickCare empowers you to deliver the highest quality of care as effectively and efficiently as possible.

Typical data access: Protected Health Information, Personally Identifiable Information

Certifications: SOC 2 Type 2, SOC 1 Type 2

Collective Platform (A&P)

We offer hospitals, health systems, and their care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey. These insights help care teams throughout the ecosystem collaborate to improve the quality and efficiency of care, and deliver better outcomes, faster.

Typical data access: Protected Health Information, Personally Identifiable Information

Certifications: HITRUST


Our Philosophy

The Information Security Team, led by the Chief Information Security Officer (CISO), is responsible for making security decisions at our company. This team develops and enforces security policies, conducts risk assessments, manages cybersecurity measures, and responds to incidents to protect company data and infrastructure from threats.

Security & Trust

-CISO


Badges


Quick Summary

One or more annual third-party audit(s)

Has a formal mobile device management (MDM) program

Annual third-party penetration testing

Has a disaster recovery plan

Has cyber insurance

Has an API available

Uses a centralized IAM solution (SSO) to manage employee access

Has a status page

Has a privacy policy


Documents & Knowledge Base FAQs


Featured Documents


Subprocessors
1

Subprocessor
Location of Processing
Usage Details
Microsoft Azure

Microsoft Azure

United States, Canada
Public Cloud Provider
Last updated . .
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