TouchBistro

Run service, online ordering, loyalty, and back office with practical TouchBistro workflows
3.8 
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40 votes
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Start a shift the same way your team works: fast. Open the floor plan, assign sections, and seat guests with a tap. Build orders by selecting items, modifiers, and coursing in seconds, then send them straight to the kitchen. Split or combine checks without friction, add automatic service charges where needed, and accept every major payment type. Tips are tracked as you go—pool or share automatically at close—so payouts are clear and consistent. If a return or comp is required, record it in the same flow to keep reports accurate.

Move beyond the dining room with direct online ordering you control. Publish a branded menu for pickup or delivery, update hours or 86 items in real time, and keep every dollar from each order—no commissions taken. For delivery, dispatch drivers, group nearby stops, and share live ETAs via text so customers aren’t left guessing. Use smart upsells and bundles to increase ticket size, and schedule promos that trigger at set times (happy hour, lunch rush). Gift cards—digital and plastic—can be created, sold, and redeemed on the same system, making holiday campaigns and last‑minute sales easy.

Turn casual visitors into regulars with built‑in loyalty. Enroll guests at checkout by phone or email, set point rules that match your concept (per visit, per dollar, or item‑based), and issue targeted offers automatically. Build simple journeys: first‑time diner gets a welcome reward; frequent lunch buyer receives a BOGO on slow days; VIPs unlock exclusive tasting menus. Manage reservations from the same screen: control capacity by room or patio, set pacing rules for the kitchen, and maintain guest notes so hosts can greet visitors by name and honor preferences.

Tighten the back office without extra spreadsheets. Track stock as you sell, define ingredient‑level recipes to expose food cost in real time, and set reorder alerts before you run out. Update pricing once and push changes to all devices and locations. Daily sales, discounts, voids, labor, and payouts flow into your accounting stack automatically, reducing manual entry and errors. Permissions keep cash handling, comps, and price edits limited to managers. Whether you run one neighborhood spot or a multi‑unit group, you’ll have consolidated dashboards, exportable reports, and 24/7 support when you need a hand.

Review Summary

Features

  • Touch-based POS ordering and billing
  • Table and floor plan management with real-time seating
  • Split checks, service charges, and tip pooling
  • Returns and comps tracking tied to reporting
  • Menu and pricing controls with modifiers and bundles
  • Commission-free online ordering for pickup and delivery
  • Driver dispatch, route grouping, and live ETA sharing
  • Gift card creation, sales, and redemption (physical and digital)
  • Customer loyalty with point rules and targeted offers
  • Reservation and capacity controls with pacing rules
  • Inventory and recipe-level cost tracking
  • Discount and promotion scheduling
  • Electronic payments with comprehensive tender support
  • Sales analytics and automated accounting sync
  • Multi-location control and consolidated reporting
  • Staff permissions and role-based access
  • 24/7 customer support

How It’s Used

  • Full-service dining: manage sections, course timing, and split checks during dinner rush.
  • Quick-service counter: build fast orders with modifiers and accept tap-to-pay on the spot.
  • Commission-free takeout: launch a branded web menu and keep 100% of each sale.
  • In-house delivery: dispatch drivers, group stops, and text customers real-time status.
  • Holiday gift card campaign: sell digital and plastic cards online and in-venue.
  • Loyalty launch: enroll guests at checkout, set earn rates, and automate targeted rewards.
  • Reservation control: limit bookings by room, apply pacing, and record guest preferences.
  • Inventory discipline: track usage by recipe, set reorder alerts, and protect margins.
  • Accounting automation: push daily sales, tips, and payouts to your accounting software.
  • Multi-unit oversight: update menus once, compare store performance, and standardize permissions.

Plans & Pricing

Touchbistro

$69.00 per month

Reservations: $ 229per month Online Ordering: $ 50per month Gift Cards: $ 25per month Loyalty: $ 99per month Self-Serve Kiosk: $ 69per month Digital Menu Board: $ 20per month Kitchen Display System: custom Customer Facing Display: custom Menu Management Floor Plan & Table Management Reporting & Analytics Staff Management Tableside Ordering App Integrations

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3.8
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