Reidmark

Delivered a mobile service desk app to streamline tenancy operations

Results delivered

tenant onboarding by guiding staff through a structured tenancy setup in one flow.

Quicker property viewings coordination by managing prospective tenant viewings in one place

Cleaner prospect and CRM records with centralized customer details and logged CRM items

Executive summary

Reidmark is a frontline tenancy services app built for Broadland Housing Group (BHG), one of the largest housing associations in the UK. The solution helps staff manage property records, prospective tenants, and surveys more efficiently while working alongside existing systems like RSLmanager and SQL databases.

Industry

Corporate Services

Project Type

Product Development

Service

Engineering

Outcome

tkxel developed a Surface/UWP app to support frontline staff in tenancy delivery, integrated it with multiple internal systems, and handled complex business rules across large databases. The project achieved UAT delivery on the agreed date, and Phase 2 requirement engineering started within two weeks after UAT delivery.

Tools & technologies

Programming languages

C# JavaScript SQL .NET

Frameworks and platforms

.NET Core .NET MVC ASP.NET ASP Classic Universal Windows Platform (UWP)

API and backend

.NET Web API Entity Framework

Frontend

Angular jQuery

Database

Microsoft SQL Server

Tools and DevOps

IIS Visual Studio Visual Studio Code Postman SQL Server Management Studio (SSMS) LINQPad QMetry Xcode

See how tkxel builds integrated mobile solutions that connect legacy systems, simplify workflows, and improve user experience for operational teams.

Webinar

⁠How SMBs Can Move Past the AI Pilot Phase

2025-09-04 10:00:00 EST

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