Papers by Ankit Mahindroo

International Journal of Logistics Systems and Management, 2018
Industry experts have realised the importance of implementing reverse logistics (RL) for gaining ... more Industry experts have realised the importance of implementing reverse logistics (RL) for gaining competitive advantage. Although not prominent in all kinds of industrial domains, RL is slowly becoming the factor which can lead towards organisational competitive advantage. With organisations constantly looking for greater profit margins and better operational performances, one way through which it can be achieved is through investments in information systems (IS). This study, through a series of regression analysis, makes an effort to create a road map by analysing relationships between selected IS constructs and the corresponding economic and operational performance measures, individually as well as in combination. The findings of the study reveal that IS used for value creating activities and logistical operations play a much greater role in improving overall RL performance, while the impact of each of the constructs individually on the economic and operational performance has been...

Global Journal on Technology, 2013
The demand for Enterprise Resource Planning (ERP) applications in India has increased tremendousl... more The demand for Enterprise Resource Planning (ERP) applications in India has increased tremendously from US$1596 million in 2006 to US$2399 million in 2011. The presented study is a specific attempt to investigate factors impacting the intention to use of ERP systems in India using Technology Acceptance Model. Data was collected from 27 organizations from which 152 valid responses were analysed. Reliability Analysis was conducted on the sample followed by Exploratory Factor Analysis to validate the constructs. Linear Regression Analysis was done to validate the significance of the model. Perceived usefulness, perceived ease of use and system flexibility, showed significant relationships with the intention to use of ERP systems in Indian organizations and contributes to 42.3% of its variation. The study concluded that perceived usefulness of ERP systems along with its ease of use and flexibility for the end-user are important factors to predict the ERP adoption in Indian organizations...

International Journal of Productivity and Performance Management, 2018
PurposeReverse logistics (RL) is a strategic instrument across industries. The rapid evolution of... more PurposeReverse logistics (RL) is a strategic instrument across industries. The rapid evolution of online marketplaces has led to frequent product returns with variations across diversified businesses. These marketplaces have caused potential losses due to fraudulent returns, hence requiring a commitment of resources to RL. With information systems (IS) playing a role in improved supply chain performance, the purpose of this paper is to analyse the impact of a conceptualized IS framework on achieving RL strategic outcomes, under the individual moderating influence of resource commitment (RC) and return frequency.Design/methodology/approachData have been collected through a questionnaire from top to middle management executives managing the supply chain, logistics and IS. Moderated regression analysis was conducted on the collected sample using Hayes’ (2013) process modeling.FindingsThe study depicts that IS capability, IS for logistics, IS partnership quality and IS for value additio...

Journal of Global Information Management, 2021
The present study performs the bibliometric analysis of the social commerce (s-commerce) literatu... more The present study performs the bibliometric analysis of the social commerce (s-commerce) literature, highlights the major research themes, and suggests future research directions. The HistCite software has been used for bibliometric analysis on a sample of 660 s-commerce papers obtained from the ISI Web of Science database. This study analyses these papers to present the details about the influential journals, authors, and universities regarding s-commerce research. Following research themes have been identified based on the content analysis as well as citation mapping of the top-cited 53 s-commerce papers: 1) S-commerce – Purchase Intention, 2) S-commerce – Sharing Intention, 3) Social Media – Marketing and Consumer Engagement, 4) S-commerce – User Preferences and Concerns. Subsequently, a multi-dimensional conceptual model has been developed to highlight the coupling and flow between s-commerce growth drivers, practice indicators, and performance metrics. Finally, future research ...
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Papers by Ankit Mahindroo