QUALITY ASSURANCE

Quality you can audit. Inside and out.

TELME runs a continuous quality improvement process across five universities — aligned with the European Standards and Guidelines (ESG), reviewed internally every year, audited externally every four to six years by an EQAR-accredited agency, and reported back to the European Commission.

STATEMENT OF COMMITMENT

For the five universities involved in TELME, the search for excellence is a strategic objective — not a marketing claim. Continuous quality improvement applies to every aspect of the programme: teaching, learning, research, student and staff support, administrative management, and governance.

EUROPEAN STANDARDS & GUIDELINES (ESG)

A framework we share with the rest of European higher education.

The TELME quality referential is fully aligned with the ESG and the European Approach for Quality Assurance of Joint Programmes (2015). It covers nine standards.

CONSORTIUM Cooperation agreement between members	ESG 1.1 Quality Assurance Policy
ESG 1.2 Expected learning outcomes	ESG 1.2 Curriculum, credits and workload
ESG 1.3 Student learning, teaching and assessment	ESG 1.4 Admission, recognition of qualifications and study periods
ESG 1.5 & 1.6 Curriculum-related human and physical resources	ESG 1.6 Student support
ESG 1.8 Transparency of information and availability of documentation	REFERENCE Standards and Guidelines for Quality Assurance in the European Higher Education Area

HOW IT WORKS

Two processes, one feedback loop.

An internal evaluation runs every year. An external review from an EQAR-accredited agency runs every four to six years. Both feed the same decision pipeline.

01 INTERNAL

Internal evaluation

Every academic year

DATA INPUTS

· Annual quality report from each of the five partner universities

· Common student questionnaire (quantitative data)

· Feedback grids from student representatives (qualitative data)

· Alumni surveys at 6, 18 and 30 months after graduation (from 2027)

· Participation of students and alumni in consortium meetings

DELIVERS

A consolidated self-evaluation report

02 EXTERNAL

External review

Every 4 to 6 years

DATA INPUTS

· Each partner’s possible national QA process (academic content)

· TELME joint external review (all aspects of joint implementation)

· Conducted by an EQAR-registered agency chosen by the Project Steering Board

· First external review scheduled for 2029/2030

DELIVERS

An external audit report with site-visit findings

↓

Both feed into

STEP 1 · ANALYSIS

Quality Committee (QC)

One representative from each of the five universities, plus students elected by their peers. The QC analyses every year’s internal evaluation, produces a summary with recommendations, and accompanies the external audit.

↓

Recommendations to

STEP 2 · DECISION

Project Steering Board (PSB)

The PSB receives the QC’s recommendations and the external audit conclusions. It decides on any corrective actions, ensures follow-up, and reports to the EACEA.

↓

Reports to

EUROPEAN COMMISSION

EACEA — European Education and Culture Executive Agency

STAKEHOLDERS

Everyone involved is part of the review.

Quality assurance at TELME is not the work of one office. It draws on every actor inside and outside the programme.

INTERNAL

Students and student representatives

Surveyed annually, with elected representatives sitting in the Quality Committee and in consortium meetings.

INTERNAL

Academic and administrative staff

Contribute to the annual review and to documentation management. The project coordinator and project manager receive dedicated quality-assurance training and train colleagues across the five partners.

EXTERNAL

Alumni

From 2027, contribute through structured surveys at 6, 18 and 30 months after graduation, and through alumni representatives in consortium meetings.

EXTERNAL

Associated partners, employers, host organisations

Provide feedback on trainee placements, graduate readiness and curriculum relevance.

EXTERNAL

EQAR-accredited quality assurance agency

Conducts the joint external review on a 4-to-6-year cycle, starting 2029/2030. Chosen by the Project Steering Board.

KEY DATES

The first quality cycle.

Annual

Internal evaluation
cycle

2027

First alumni surveys
(6-month cohort)

2029/30

First external review
by EQAR agency

Quality is a process, not a promise.

Read more about the programme — or apply to the next cohort.

Why TELME → How to apply →