{"id":474,"date":"2021-04-23T10:55:05","date_gmt":"2021-04-23T10:55:05","guid":{"rendered":"http:\/\/techmate.com\/?page_id=474"},"modified":"2025-05-13T20:07:56","modified_gmt":"2025-05-13T20:07:56","slug":"services","status":"publish","type":"page","link":"https:\/\/techmate.com\/services\/","title":{"rendered":"Services"},"content":{"rendered":"

We Focus on 6 Main Service Areas<\/h3><\/div>

Reactive and Proactive<\/h3><\/div>
<\/div><\/div><\/div>
\"IT<\/span><\/div><\/div><\/div>

Desktop<\/a><\/h4><\/div>

In-Person Desktop Support<\/p>\n

Onboarding\/Offboarding<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

\"Break\/Fix<\/span><\/div><\/div><\/div>

Hardware<\/a><\/h4><\/div>

Resolve Hardware Issues
\nSwap Outs
\nUpgrades<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>

Network<\/a><\/h4><\/div>

Connectivity Issues
\nSetup & Configuration Sensors
\nRack & Stack<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>

Audio\/Visual<\/a><\/h4><\/div>

Setup
\nTroubleshooting
\nPolycom\/Creston
\nZoom\/Teams\/WebEx<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>

Projects\/<\/a>
\nRecurring Work<\/a><\/p><\/h4><\/div>

Desktop Reimaging
\nInfrastructure Refresh
\nRoutine Site Visits<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

\"IT<\/span><\/div><\/div><\/div>

Staff Augmentation<\/a><\/h4><\/div>

Temporary or
\nLonger Term Coverage<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

Industries We Serve<\/h3><\/div>
<\/div><\/div><\/div><\/div><\/div>

Industries We Serve<\/h3><\/div>
<\/div><\/div><\/div>
\n

\"\" Manufacturing, Logistics, Distribution<\/h2>\n

Because many of our clients in this industry were unable to work from home during the pandemic, Techmate was a critical support platform for businesses in this sector. In fact, one of the leading dairy manufacturers in Canada and the United States employs Techmate resources to support its 100+ warehouses and production plants across North America with IT services on an ongoing and on-demand basis.<\/p>\n<\/div>\n<\/div><\/div><\/div>

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\"\" Retail<\/h2>\n

Using Techmate to support their many stores has resulted in significant cost savings and efficiencies for large retail organizations and franchises across the country. Techmate works with a range of organizations in this market, including a statewide haircutting chain, to resolve connectivity issues and POS outages.<\/p>\n<\/div>\n<\/div><\/div><\/div>

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\"\" Real Estate<\/h2>\n

Techmate has the footprint and is nimble enough to do site surveys at newly acquired offices or properties and is skilled enough to support these locations once they are up and running. Thanks to its ongoing work with some of the country’s largest property managers, developers, and co-working spaces, Techmate is able to have boots on the ground to\u00a0 respond to outages when needed . One of the largest property management companies in the US is utilizing Techmate to service its roughly 250 locations.<\/span><\/p>\n<\/div>\n<\/div><\/div><\/div>

Professional Services<\/h3><\/div><\/div><\/div>
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\"\" Healthcare and Fitness<\/h2>\n

With large-scale IT initiatives, Techmate has experience working with hospitals, clinics, and significant mental health programs. We’re able to assist groups who receive grant money from the city, state, or federal government in spending it properly on IT without having to hire full-time employees.<\/span><\/p>\n<\/div>\n<\/div><\/div><\/div>

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\"\" Accounting and Financial Services<\/h2>\n

Because of the number of employees to IT staff ratio, Techmate is working with some of the country’s largest CPA firms and hedge funds. Techmate allows them the freedom to open an office in a new place based on seasonal needs or economic factors that affect their company’s growth.<\/p>\n<\/div>\n<\/div><\/div><\/div>

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\"\" Managed Service Providers<\/h2>\n

MSPs, MSSPs, and virtual-only businesses are realizing the benefits of delegating “smart hands” or “boots on the ground” tasks that could divert attention away from their core strengths of Cloud Computing, Call Center, Network and Systems Infrastructure Remote Support.<\/span><\/p>\n<\/div>\n<\/div><\/div><\/div>

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\"\" Legal<\/h2>\n

Servicing large law firms has become a specialized area of our company, allowing companies to create new sites and acquire other firms and partners in multiple cities without having to increase their overall support team. Trials, depositions, and hearings have been particularly busy use cases for Techmate, as have projects involving a company’s global locations, such as Return To Office (RTO) programs. Techmate can assist companies with offices in locations such as Berlin, London, Brussels, Toronto, and Vancouver, and can also assist companies with operations in other countries.<\/span><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>

Industries We Serve<\/h3><\/div>
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