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What we do

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Fully Customisable Features

Each hotel has a customised solution that aligns with the hotel brand and delivers unique content based on its individual needs.

Room Service

Guests can browse and order from visually appealing dynamic room service menus. Pairing suggestions would up-sell dishes and beverages. Our technology could integrate with in-house POS and PMS systems. When integrated, guest orders are printed directly in Kitchen for Chef to prepare, and room charges are automatically added to the guest account.

Guest Service

Guests can order housekeeping items and request towels or mini bar refills. Hotels can extend the range of amenities available to purchase. Operational efficiency is improved with valet parking retrieval, taxi orders and airport shuttle bookings in advance with confirmation back to guest once complete.

Room Control

Tapendium can now allow your guest to control Lighting, Room Temperature and Curtains / Blinds all from the tablet. No need to get out of bed to control your room environment!

Telephone

Tapendium can make and receive calls, replacing a traditional Telephone Handset and connects to your hotel PABX telephony system.  Many hotels are designing rooms with no dedicated telephones, Tapendium can ensure your guests can still contact hotel services if they need to.

Check Out

Link Tapendium to the hotel Property Management System (PMS) so guests can be welcomed by name on arrival, along with potential for a personal welcome note from Hotel Management. Express checkout from Tapendium prior is also possible, saving guests time on departure.

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Tailor Made

Highly Customised Solutions

Along with a broad range of standard features, we can also offer the development of customised technology solutions to meet your hotel’s individual needs. From customised, hotel-branded landing pages at the front-end, to integrations of specific POS or PMS systems in the back-end, our team of  developers & designers step up to meet our customers’ unique needs each time. Unlike others offering similar products & services in the market through resellers or 3rd party service providers, we are a niche player that wants a tight-knit group of exclusive hotels that we can offer truly customised In-Room Digital Solutions. Leave a comment to tell us what you’d like to customise for your in-room guest experience.

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Features

Communicate directly with guests. Personalised welcome letters, special offers and promotions can be communicated with individual guests, groups of rooms or the whole hotel. Schedule offers in advance and make promotions time-bound so they disappear when expired. Wake up tablets to ensure guests see push notifications.

Offer guests a range of news options at no cost to the hotel. Whitelisted online news services can be provided for simple browsing. Premium news service subscriptions, such as PressReader, can also be offered on Tapendium.

Tapendium can present your conference guests with customised agendas, meeting plans, and events which can be updated in real time by your Conference and Events team. Conference specific content, is then made available only to those tablets in rooms covered by the relevant conference booking, allowing multiple conferences to be managed simultaneously as required.

Shopping cart functionality allows hotels to retail both in-house and 3rd party items through the gift shop. Hotels can establish commercial agreements with local retailers with delivery options, such as to the hotel or guest’s preferred address. Purchases can be charged to their hotel room or external payment gateways for credit card payments.

Create enticing dining options for your guests through better on-property restaurant promotion. Menus are easily updated to provide up-to-date information and highlight seasonal or limited menu offers, while photography brings your café, restaurant or bar to life. Call to actions engage guests in a simple booking process.

Create enticing dining options for your guests through better on-property restaurant promotion. Menus are easily updated to provide up-to-date information and highlight seasonal or limited menu offers, while photography brings your café, restaurant or bar to life. Call to actions engage guests in a simple booking process.

Allow Guests to browse and book a range of tours and activities and earn commission from these bookings. Tapendium can help curate a range of local tours that can then be booked by your guests with a simple checkout process from the tablet and tickets being emailed or sent directly to your guest’s mobile phone.

Give guests local weather information to help them plan their sightseeing and activities. Anexternally hosted weather widget ensures weather info is up to date and simple to read with the ability for guests to search for other destinations if permitted.

Promote hotel spa services along with photography, pricing and an easy booking process. An enquire now button allows spa staff to call guests wishing to make a booking or Tapendium can integrate with your hotel’s booking engine for more advanced functionality.

Promote other hotels within the group and enable guests to book directly through your booking engine. Use special offers to encourage future bookings whilst on property. Tracking is made possible through unique links that make Tapendium a distinct booking channel.