Sadogashima e Watare Ueno Ten - Keisei Ueno(Seafood)

82 seats

Available

For 2 people, For 4 people, For 6 people, For 8 people, For 10-20 people, For 20-30 people, For over 30 people

Unavailable

Non smoking

Smoking is negotiable.

Unavailable

Stylish space, Relaxing space, Spacious seating, Sofa seating, Tatami room, Sunken seating

All you can drink, All you can drink set-menus of three hours or more

Sake (Nihonshu), Shochu (Japanese spirits), Wine, Cocktails available, Particular about Sake (Nihonshu), Particular about Shochu (Japanese spirits), Particular about wine

Particular about fish

Family friendly |Banquets/party |Friends

This occasion is recommended by many people.

Beautiful view, Night view, Hideout

Parties over 2.5 hours

Children welcome(School-age children welcome)

2015.3.3

03-5817-7362

Sister Store: [Seasonal Oysters and Delicious Sake - Kyo Wazakana Ueno Branch]
Address: 6-14-7 Ueno, Taito-ku, Tokyo, Veritas Okano Eizen Building 5F
TEL: 03-5812-5686
1-minute walk from Ueno Station, 3-minute walk from Keisei Ueno Station
https://tabelog.com/tokyo/A1311/A131101/13297209/?cid=google_yoyaku
First Place Co., Ltd. "Basic Policy on Customer Harassment"
1. Introduction
Our company operates under the fundamental principle of "directly sourcing fresh seafood and mountain delicacies along with local sake to provide our customers with a delightful dining experience." We are committed to sincerely responding to customer requests and striving to provide a higher level of service that enhances customer satisfaction. We consider the feedback and requests from our customers as invaluable opportunities for improving our services and quality.
On the other hand, some customer demands and behaviors include abusive language, threats, and violence that undermine the dignity of our employees. Such actions, which are significantly unreasonable by social standards, not only deteriorate the working environment for employees but also pose a serious problem that could adversely affect the provision of safe and secure services.
By ensuring a safe working environment for our employees, we believe they can engage in their duties with peace of mind, which ultimately leads to better relationships with our customers. Therefore, we have established the "Basic Policy on Customer Harassment" at First Place Co., Ltd.
2. Definition of Customer Harassment
We define customer harassment as "significant acts of nuisance directed at employees by customers that harm the working environment of the employees."
Specifically, it refers to the following types of behavior. This is merely illustrative and not limited to these examples.
• Acts of violence
• Abusive language, insults, and defamation
• Intimidation and threats
• Denial of employee dignity and discriminatory remarks
• Demands for prostration
• Prolonged confinement
• Coercion to respond beyond a reasonable scope by social standards
• Unreasonable and excessive demands lacking rationality
• Posting content that damages the reputation of the company or employees, or personal information on social media
• Sexual harassment, SOGI harassment, and other forms of harassment, including stalking, directed at employees
(Note: "SOGI" is an abbreviation for sexual orientation and gender identity.)
3. Response to Customer Harassment (Internal)
• In the event of customer harassment, we prioritize the care of our employees.
• We will provide training to employees on knowledge and coping methods related to customer harassment.
• We will establish a consultation desk for customer harassment and develop a system for collaboration with police and lawyers.
4. Response to Customer Harassment (External)
• In resolving issues, we will engage in reasonable and rational discussions; however, if we determine that the situation constitutes customer harassment, we may cease our response and refuse further service.
• Furthermore, if deemed malicious, we will respond firmly in collaboration with the police and external experts (such as small business consultants and lawyers).
Announcement of the establishment of the "Basic Policy on Customer Harassment"
First Place Co., Ltd. has established the "Basic Policy on Customer Harassment" on September 15, 2023.
October 15, 2023
First Place Co., Ltd.
President Yuji Sasakawa