Privacy Policy
Last updated: January 2026
1. Introduction
This Privacy Policy describes how ThemeRuby ("we", "us", or "our") collects, uses, and protects your personal information when you use the SurveyX plugin for WordPress (the "Plugin"). By using the Plugin, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Account Information: When you purchase SurveyX Pro, we collect your email address and payment information through our payment processor (Freemius).
Usage Data: We may collect anonymous usage statistics to improve the Plugin, including WordPress version, PHP version, and plugin settings.
Survey Responses: Survey, poll, quiz, and form responses are stored in your WordPress database. We do not have access to this data unless you explicitly share it with us for support purposes.
3. How We Use Your Information
- To provide and maintain the Plugin
- To process transactions and send related information
- To send product updates and support communications
- To improve and optimize the Plugin
- To respond to your support requests
4. Data Storage & Security
All survey, poll, quiz, and form data is stored locally in your WordPress database. We do not store or have access to your respondents' data on our servers.
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
5. Third-Party Services
We use the following third-party services:
- Freemius: For license management and payment processing. Freemius Privacy Policy
6. GDPR Compliance
If you are in the European Economic Area (EEA), you have certain data protection rights:
- The right to access, update, or delete your information
- The right to rectification
- The right to object to processing
- The right to data portability
To exercise these rights, please contact us at the email below.
7. Children's Privacy
Our Plugin is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
